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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,532 Reviews

1,532 Reviews of Hyundai of Wesley Chapel - Service Center

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January 17, 2024

Came in for an oil change on the 10th. Oil leaked out on my driveway and warning lights came on. Towed it in on the 12th because of no oil in the car. Justin got it in right away and took More

by KANICHOLS55
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We appreciate your thoughts on Justin. We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

Always good service and willing to drive her to there. All was good except my last visit More

by SBOYD001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiefer Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

When I take it in they denied me my free oil change without 7500 miles on.my car since last change. Then when I reached the 7,500 mark they denied me my free oil change because I was a month over my o More

by TAMPACOOKIELADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Jose Gesmondi Service Manager

January 17, 2024

Great service and exceptional people. Will service there again. Anthony was a great rep for the store. More

by stevenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

Customer Service has been absolutely amazing. Cant say enough great words about Jasmine and Jose. They were in constant communication and went over and beyond throughout my experience. More

by MICHAEL_NOAH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood, Jose (Service Manager)
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

She provided excellent customer service to me and I am very happy with her follow-up More

by LJARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

Everything went smoothly. Service took just a little too long. But okay since dealership remembered by last free oil change. More

by DJPJ24406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

This dealership was very Informative. They let us know what was going on and when it was done. More

by LORENERANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

January 17, 2024

The sales guy was very patient with us. Very diligent. Kept showing us cars to chose from. The finance guy John Dill was awesome. He left no stones unturned and he did not stop until we wer More

by LORETTA1164
Recommend Dealer
Yes
Employees Worked With
John Dill ??????????, Christian Sanchez
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review, Loretta! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

January 17, 2024

It was a great experience from the time I reached there until I picked up my car. They kept me updated on the progress and my car was ready before expected. More

by divyadewan_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

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