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Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
1,443 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,443 Reviews of Hyundai of Wesley Chapel - Service Center
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November 25, 2023
The service team is amazing. They always kept me posted. It was fast and the car looks beautiful. Really nice job! They always kept me posted. It was fast and the car looks beautiful. Really nice job! More
by Lrongarcia06
Verified Customer
November 25, 2023
My car has been there since July for knocking was told it would be covered for new motor then denied by warranty company. Will never by another Hyundai would be covered for new motor then denied by warranty company. Will never by another Hyundai More
by Happy wife
November 25, 2023
Very disappointing. I dropped my car off for an oil change, tire rotation, and to have the liftgate struts replaced under warranty - for the 2nd time. The liftgate strut I dropped my car off for an oil change, tire rotation, and to have the liftgate struts replaced under warranty - for the 2nd time. The liftgate struts were replaced under warranty. When I arrived to pick up my car, they realized they never performed the oil change and tire rotation as requested. I had to wait an additional hour for the oil change and tire rotation after they had already told me everything was completed as requested. I marked all of my tires prior to dropping it off for servicing. When I finally got my car, I checked the markings on my tires and realized my tires had not been rotated. At that point, I was too disgusted to even bring it to their attention. Needless to say, I will be looking elsewhere to take my car for servicing. To say, I am totally disappointed, is an understatement! The only consolation was my service rep, AJ, could not have been more polite and apologetic over the mishap. More
by KMTONELLI
Employees Worked With
November 25, 2023
Anthony was great at understanding my concerns about the used car I purchased and submitted the claim to Hyundai corp. Hyundai covered 90% of the cost. Thanks Anthony used car I purchased and submitted the claim to Hyundai corp. Hyundai covered 90% of the cost. Thanks Anthony More
by KPEACH4
Employees Worked With
Other Employees :
Christopher Patterson
November 24, 2023
This time everything went extremely well. I guess all the bugs got worked out from last time. I’m not sure who Brianna is. Jasmine was my advisor. I thought the head was Kristin. Anyway I guess all the bugs got worked out from last time. I’m not sure who Brianna is. Jasmine was my advisor. I thought the head was Kristin. Anyway everyone was top notch. Great rental. Great communication. Thanks so much. More
by dwillowbee
Employees Worked With
Jasmine, my advisor, and Kristin who worked the desk to the right when you walked in. They both handled everything.
November 23, 2023
Prompt polite and on point They were attentive and answered my questions prior to me asking. I am grateful for the excellent customer service answered my questions prior to me asking. I am grateful for the excellent customer service More
by GAGATFORD
Employees Worked With
Antonio Brown, Antonio Brown
November 23, 2023
Things were good but would have appreciated a car wash. We actually asked about it and were told it was going to be a hand wash but it never happened We actually asked about it and were told it was going to be a hand wash but it never happened More
by debbiekat7
Employees Worked With
Antonio Brown, Antonio Brown
November 23, 2023
Antonio and Brianna were a pleasant to check me in when my service advisor AJ was not there. I felt comfortable with them. I will always return back to dealership for my services. Next year hopefully I wil my service advisor AJ was not there. I felt comfortable with them. I will always return back to dealership for my services. Next year hopefully I will be able to buy a new car. More
by DAHSP
Employees Worked With
Other Employees :
Lamar Browne, Antonio Brown
November 22, 2023
I was very impressed how Lydia and Amy both were able to get me scheduled the same day I called. The service dept. and techs have always been very professional and friendly. I also like the fact that you le get me scheduled the same day I called. The service dept. and techs have always been very professional and friendly. I also like the fact that you let customers know what other services are recommended or needed but don’t push as to when they need to have it completed. A real big Thank you again to Lydia and Amy. More
by Keaton2003
Employees Worked With
