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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,443 Reviews
Call Service Center (813) 279-7400

1,443 Reviews of Hyundai of Wesley Chapel - Service Center

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November 28, 2023

I always have a good experience at Hyundai of Wesley Chapel. They take the time to make sure I am taken care of. Thank you. More

by kkevin741
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Nov 28, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 27, 2023

Quick check in and check out. Jasmine captured all my concerns, was professional and nice. More

by LISSIE00741
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

Lissie, Thank you so much for your excellent review! We are so glad that Jasmine had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

November 27, 2023

Wonderful service staff! ! Wonderful service staff and a beautiful newly redesigned waiting area. Quick and professional service. More

by 6SPEEDJAMES
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Report | Print
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

James, Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Amy and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 27, 2023

Efficient but told me I needed a service I just had a few months ago. Careless at best More

by CLWY1257
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

November 26, 2023

Very good and timely service and a rental car service on site 👍. Friendly personnel and clean restrooms. More

by JAMES_SUCARICH5I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vik Katariya, Gary Parnell
Report | Print
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

Hi James, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 26, 2023

Very friendly and accommodating. Clean facility in sales and service. Great follow up and communication. More

by MCAUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in sales , Gary Parnell, Christopher Yates
Report | Print
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

Hi there, thanks for your praise and kind comments about our team. We appreciate your feedback! We hope you have a great day!

November 26, 2023

Had to wait an extremely long time for just an oil change. They have been doing renovations since I purchased my vehicle in October 2022. The keep using renovations as an excuse for slow service. More

by CKRAMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Parnell, Larry Rosecrants, Lamar Browne
Report | Print
Nov 27, 2023 -

Hyundai of Wesley Chapel responded

Hi there, we're sorry to hear you've left our dealership unsatisfied with your recent experience. We'd like the opportunity to turn your experience around. Please reach out to us at (813)751-0999 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 25, 2023

I brought my car in for service. I sat comfortably in the waiting area and was offered refreshments while I waited. Saleena kept me informed as to the status of my service and was More

by SSGT,Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Cresporockmore
Report | Print
Nov 26, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

November 25, 2023

I appreciate being able to make appointments online. Anthony and staff are always professional and take care of whatever is needed. More

by TLOWD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony and our team met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

November 25, 2023

Took my Kona in for scheduled maintenance, dropped it off, picked it up when it was done. Quick and easy. Everyone on staff was courteous and helpful. More

by CWBALDWI
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Cresporockmore
Report | Print
Nov 26, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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