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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,540 Reviews
Call Service Center (813) 279-7400

1,540 Reviews of Hyundai of Wesley Chapel - Service Center

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January 19, 2024

Excellent customer service and everyone was very friendly, competent and professional and they answered/addressed all of my questions and concerns and worked very hard in delivering outstanding cust More

by johndaiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo
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Jan 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 19, 2024

Very friendly, nice atmosphere, lobby area providing coffee, snacks and water is fantasti, very clean! More

by DANITZA.OGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

January 19, 2024

The customer service agent Amy was excellent. My service was completed in a timely manner and the waiting area was clean and quiet. More

by MAGNOLIASME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words for Amy, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Jasmine was the best,she helped me & got me a rental a few days before the holidays. More

by allisonwasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Allison, Thank you for taking the time to share your feedback with us. Jasmine and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Devin was great and very knowledgeable about the Santa Cruz. He took time to explain all the features. Thanks for the care! More

by LOWELLMIKE07
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sessa, JAY Lack, Devin Lack
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Jan 18, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Devin met your expectations. Thank you for choosing Hyundai of Wesley Chapel, Mike, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Staff is very friendly and always stays in touch with the clients. I felt welcomed and they took care of the car in a fast and efficient fashion. More

by OJEDALUISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel and Jasmine - five stars each , Kristen Beswick
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Joel, Jasmine, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

My service consultant is Anthony absolutely fantastic. Took very good care of me along with everybody else. Highly recommend. More

by HEARTARMY200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Saleena was a pleas to work with when I brought my car in for service. It was my first visit to this dealership and it was a pleasant experience. More

by Designsbydeb48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena Crespo
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Deb, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Saleena met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

The service department took excellent care of my vehicle. It did not take a long a time. I’ll definitely come back again. More

by Legaron06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Justin, Saleena, and our service team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Excellent service and great work done on my Hyundai Sonata. Shoutout to Jasmine Yarwood for her personal contribution. More

by FBN1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
Report | Print
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jasmine and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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