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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,437 Reviews

1,437 Reviews of Hyundai of Wesley Chapel - Service Center

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March 23, 2025

Very attentive wanted to address the root of the problem as soon as possible. Had a coolant issues More

by TroyP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 22, 2025

Great service, friendly staff. Comfortable waiting area. Communication was excellent and the wait time was acceptable. More

by Corinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business, Corinne, and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

March 22, 2025

Wait time was a little long. Appointments could have been at a later time. A better food option like a deli might be an option. More

by wenmark20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Sincerely, Jose Gesmondi Service Manager

March 22, 2025

It can be challenging to get an appointment if you have an issue that needs immediate attention or have to reschedule a day. Sometimes the service members are not as courteous as they could be when you pic More

by lisarabinfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Lisa, feel free to contact us at your convenience. Sincerely, Jose Gesmondi Service Manager

March 22, 2025

my salesman David was great. My finance person. Brad was great. David’s main concern was that I was happy with my purchase! I love my car. It’s perfect for me.I hope when my car More

by MYMA52
Recommend Dealer
Yes
Employees Worked With
David Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad in finance and warranty
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

March 22, 2025

Great service job. 10 out of 10. Everything you would want from a service center. More

by DDK7577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

March 22, 2025

Pedro was amazing! He was prompt to help me with all my needs. Super polite and kind! I have only the best compliments and gratitude for the way he treated me! I am rea More

by Andrea Neves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rico #278539: five stars to him
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Andrea, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

March 22, 2025

It was easy to make my appointment. Everything ran on time. Pedro was courteous and helpful. More

by NJMAWALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

March 22, 2025

Just good, Very friendly, good service but they must improve the orientation of their products. More

by JANICEP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

March 22, 2025

Service was excellent. The service advisor AJ kept me informed on the status of my car. More

by BFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with AJ and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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