Hyundai of Wesley Chapel - Service Center

They kept me well informed about my vehicle. The waiting area was clean and neat with plenty of coffee and snacks The waiting area was clean and neat with plenty of coffee and snacks More

This dealership was very Informative. They let us know what was going on and when it was done. They let us know what was going on and when it was done. More

Great service and exceptional people. Will service there again. Anthony was a great rep for the store. Will service there again. Anthony was a great rep for the store. More

The service was above my expectations by providing service I forgot that I needed. The technician rotated my tires, not realizing it was needed then. So I appreciate the attention to service details w service I forgot that I needed. The technician rotated my tires, not realizing it was needed then. So I appreciate the attention to service details while going for an oil change. Thank you ! More

Aside from the wait time customer service is great at this location. Word minimum met! this location. Word minimum met! More

The whole staff is friendly, knowledgeable and professional. The technology used to keep customers informed us doing a good job. The building is clean and comfortable. Thank you. professional. The technology used to keep customers informed us doing a good job. The building is clean and comfortable. Thank you. More

It was a great experience from the time I reached there until I picked up my car. They kept me updated on the progress and my car was ready before expected. until I picked up my car. They kept me updated on the progress and my car was ready before expected. More

The thought of needing to visit the service department, scheduling service frustrates me! The use of the app to schedule appointments is useless, calling the service department is useless, no one answers! scheduling service frustrates me! The use of the app to schedule appointments is useless, calling the service department is useless, no one answers! If you show up without an appointment you are dropped as to why I didn’t make an appointment, then I have to go through and explain all the above and the the app doesn’t show availability for 2 to 3 months out. Very frustrating! Volume selling has down this, there’s no such thing as relationship selling any longer. I’m a banker in the retails banking department, such service would result in major changes. The fact that no one cares for concerning, especially after spending nearly $45m on a new car!!! If nothing else, that price alone should demand outstanding service and ease of scheduling!!! More

Not really happy with the $750 quote I received to replace a wire in my 2.5 year old Ionic. I purchased the same cable assembly from the OEM and replaced myself for $197. replace a wire in my 2.5 year old Ionic. I purchased the same cable assembly from the OEM and replaced myself for $197. More

When I take it in they denied me my free oil change without 7500 miles on.my car since last change. Then when I reached the 7,500 mark they denied me my free oil change because I was a month over my o without 7500 miles on.my car since last change. Then when I reached the 7,500 mark they denied me my free oil change because I was a month over my oil change warrenty More