Hyundai of Wesley Chapel - Service Center

Amy is the absolute best! ! She is very friendly and efficient - you usually see her running all over the place getting her customers taken care of. Thank you for taking care o ! She is very friendly and efficient - you usually see her running all over the place getting her customers taken care of. Thank you for taking care of me Amy! More

The waiting room was real nice and the bathroom was really clean. Look forward bring my car back next year really clean. Look forward bring my car back next year More

Brianna was not my contact person. Jasmin was and she did a good job. But communication with the service dept was the worst I’ve ever encountered. No communication via phone or email Jasmin was and she did a good job. But communication with the service dept was the worst I’ve ever encountered. No communication via phone or email for days. They claimed one day that the phones weren’t working. The next day when I asked why they didn’t email me they said now the internet wasn’t working. Phone calls not answered nor vm returned. The estimate for the repair was over twice what one would pay anywhere else. (I called and got estimates). I bought my car there and have used the service dept for over 10 years. I will not be back. One positive - the Lyft service is a great convenience Another positive - Jeremy the mechanic was great in describing the problems with my car. More

Dropped my car in for a broken radio, was picked up by a friend and was told it was fixed and had to return the next day to then be told that they couldn’t fix the problem and have to order a new radio I ha friend and was told it was fixed and had to return the next day to then be told that they couldn’t fix the problem and have to order a new radio I have to wait an entire month for. More

First time I've been there it's very nice from what I can see I'd definitely go back if I needed service see I'd definitely go back if I needed service More

Service has convenient hours. Staff is courteous and helpful. Kristen and Anthony Rodriguez took the time to keep me informed. Staff is courteous and helpful. Kristen and Anthony Rodriguez took the time to keep me informed. More

The customer service agent Amy was excellent. My service was completed in a timely manner and the waiting area was clean and quiet. My service was completed in a timely manner and the waiting area was clean and quiet. More

Arrived for service and was greeted by Anthony, asked a few questions and then explained everything that needed to be done! Thorough and pleasant! Showed me to the waiting area and offered me refreshments. few questions and then explained everything that needed to be done! Thorough and pleasant! Showed me to the waiting area and offered me refreshments. Have never been treated this well anywhere!! Definitely will return !! More

Very friendly, nice atmosphere, lobby area providing coffee, snacks and water is fantasti, very clean! coffee, snacks and water is fantasti, very clean! More

Excellent customer service and everyone was very friendly, competent and professional and they answered/addressed all of my questions and concerns and worked very hard in delivering outstanding cust friendly, competent and professional and they answered/addressed all of my questions and concerns and worked very hard in delivering outstanding customer-centric service. Thank you! More