Hyundai of Wesley Chapel - Service Center

I would not go to this dealership again for ANYTHING! !! They are completely unreliable, unorganized and rude. They lied about the mileage on my car when I bought it. It had 6000 more miles than they s !! They are completely unreliable, unorganized and rude. They lied about the mileage on my car when I bought it. It had 6000 more miles than they stated. I am still fighting to get my title corrected. They have been completely non-helpful and extremely rude. I honestly do not know how they are even in business More

Excellent experience, I would recommend to my friends. Great Job....the 15 word requirement of this survey gets 1 star. Great Job....the 15 word requirement of this survey gets 1 star. More

It was done in a timely manner, professional and I did not feel like he was trying to 'upsell', it felt like he was helping me and making sure I was ok with the recommendation. I like going to this locati not feel like he was trying to 'upsell', it felt like he was helping me and making sure I was ok with the recommendation. I like going to this location for that reason. I have dealt with a couple of your guys and they all have been very nice. More

I thought my service took longer than it should have considering I had an appointment and it was only a wheel alignment considering I had an appointment and it was only a wheel alignment More

Wesley Chapel Hyundai took great care of my car and gave me a loaner car while it was in service. My cars' issues were handled professionally. I am very satisfied with everything. me a loaner car while it was in service. My cars' issues were handled professionally. I am very satisfied with everything. More

Worst dealership service experience EVER. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. I would never recommend Hyundai of Wesley Chapel. They do not care about you or your vehicle. More

I was provided a loaner while a warranty repair was completed. Took over 2 months but I appreciate the loaner. The only reason I didn’t give a full 5 stars is because I was not told what to expect with completed. Took over 2 months but I appreciate the loaner. The only reason I didn’t give a full 5 stars is because I was not told what to expect with a new engine. The oil and coolant were absorbed quickly when I drove less than 70 miles which caused it to be really low and had to go back to Hyundai for tests. Nothing was wrong, it was just the parts absorbing the initial fill of fluids. A loaner was provided during that timeframe as well after a little encouraging words explaining the diagnosis should be under warranty since it was the very next day after the warranty pick up. Hope that makes sense. More

Everyone is exceptionally polite, helpful and they go out of their way to assist your customers! of their way to assist your customers! More

Over the top service. Got me right in and took care of my tire!! Respectful and knowledgeable Got me right in and took care of my tire!! Respectful and knowledgeable More

Took a month to diagnose and fix our problem. Told me I could come and pick it up after about 2 weeks. Went to pick it up(2 hour drive) and was told error code came back on. Did give us a free lo Told me I could come and pick it up after about 2 weeks. Went to pick it up(2 hour drive) and was told error code came back on. Did give us a free loaner vehicle until fixed about two weeks later. Communication could have been much better. More