Hyundai of Wesley Chapel - Service Center

They were incommunocado for two days after my scheduled appointment . The first day they claimed the phones weren’t working. The second day they claimed the internet was down. They claimed I needed $5,500 appointment . The first day they claimed the phones weren’t working. The second day they claimed the internet was down. They claimed I needed $5,500 worth of repairs done to my car. I had $800 worth of repairs done there and then took my car to another mechanic shop recommended by a friend. That mechanic, who could have made money doing these repairs, said there was NOTHING wrong with my car. I showed him what Hyundai claimed was wrong and he called xx on it. I will Never use this Hyundai service again. It’s a shame because I’ve used them and trusted them for 10 years. More

Good to work with. Listen to my concerns and tried to take care of issue. Listen to my concerns and tried to take care of issue. More

I had an appointment for my service and I was greeted outside, but it took 15 mins for someone to come out and ask me what that service is for. As it was a complimentary service my filters were not even outside, but it took 15 mins for someone to come out and ask me what that service is for. As it was a complimentary service my filters were not even checked and replaced. In my two previous complimentary services I was told that the filter was looking good and didn't require replacement, but this time I didn't even get any updates on the filter status. Note that the users manual recommended to replace the filter but as it was free service I believe my filters were not replaced. I am sure if it was not a free service l, dealer would have replaced the filter and charged for parts and labor. More

Good service personnel especially Joe provided great service even though they were very busy Professional Friendly staff service even though they were very busy Professional Friendly staff More

I've always been very pleased with the service at Hyundai of Wesley Chapel because the atmosphere is friendly and the work on my Kona is fast and the waiting facility is clean and comfortable. AJ was my cus of Wesley Chapel because the atmosphere is friendly and the work on my Kona is fast and the waiting facility is clean and comfortable. AJ was my customer service agent and I like his friendly attitude and professionalism; AJ is "5" STARS! More

First I was sent a list of items that I approved to get fixed on my car one of which was an oil change. Only the oil change was completed but they told me my car was done in the come and pick it up. When I fixed on my car one of which was an oil change. Only the oil change was completed but they told me my car was done in the come and pick it up. When I got there none of the work was done other than the oil change. I then set an appointment for Wednesday to get everything else fixed and was quoted a price of less than $1,700, but when I got there to drop my car off I was told that it would be around $2,000 because they could not apply the discounts they told me they would. With that being said the experience left me with a bad taste in my mouth and I did not leave my vehicle to get serviced with you nor will I in the future. More

Brianna was great. She was very knowledgeable, helpful and a big reason for me buying the car. She was very knowledgeable, helpful and a big reason for me buying the car. More

I've been going there for many years. The service has been quite reliable. I expect to be back with my other Hyundai vehicles in a few months The service has been quite reliable. I expect to be back with my other Hyundai vehicles in a few months More

Seamless and speedy. I waited and was out in less than an hour even with tire rotation. I waited and was out in less than an hour even with tire rotation. More

Just comfortable take my Hyundai Santa Cruz for service Nice environment Time to waiting Good reception Nice environment Time to waiting Good reception More