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Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
971 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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971 Reviews of Hyundai of Wesley Chapel - Service Center
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November 04, 2024
Service was great and efficient. They knew what was needed on my car. They took care of it quickly and called me when my car was ready. I appreciate their professionalism. They knew what was needed on my car. They took care of it quickly and called me when my car was ready. I appreciate their professionalism. More
by dianescalia
Verified CustomerEmployees Worked With
November 04, 2024
I went to get a flat tire fixed and was told by Jasmine that the guy, Aiden Gonzales, who was fixing my tire claims it could not be patched! My bad that I didn’t go back to see for myself if he was tellin that the guy, Aiden Gonzales, who was fixing my tire claims it could not be patched! My bad that I didn’t go back to see for myself if he was telling the truth or not! He claimed I needed a new tire and they had one in stock. Well against my better judgment I went ahead and got the new tire replacement, which Jasmine claimed would have a two year road hazard warranty on it, and seeing that tire has already had two nails in it. Well when I got home and looked at the tire, it didn’t even look like a new tire. After sleeping on it I was told by God to check the year of the tire, which I did and the tire was made in 2021. She sold me a three year old tire, which I’m not sure she knew or should have known at this point, that’s the only reason she got a five. But if she had known I probably would have gave her no stars! I went back today and she wasn’t there but talked to Tom Swedberg, who was really helpful and ordered me a new tire to replace the three year one they sold me, Could I trust these people again, I don’t know at this point, but I feel Tom Swedberg would make it right, but there shouldn’t of been a screw up to begin with such as this that he has to make right with the customer! . More
by KP
Employees Worked With
Other Employees :
Aiden Gonzales should receive zero stars for what he did!
November 03, 2024
The service and communication was on point with Justin Worrel and the team. The mechanics did a quick and professional job by removing and replacing a new transmission. The rental Sarita Alzate departmen Worrel and the team. The mechanics did a quick and professional job by removing and replacing a new transmission. The rental Sarita Alzate department was super helpful and deserve a 10. . Again a 10+ for the team and I understood that they going to expend the garage/workplace to do more quick services, and that will make it for me a YES to go also for a quick oil service without a LONG wait. Thank YOU JUSTIN WORREL AND REAM More
by Andreas Janse
November 03, 2024
Jasmine is always very helpful and keeps me updated on my car. Service was fast, she is always friendly car. Service was fast, she is always friendly More
by kdtdreams
Employees Worked With
November 02, 2024
I went to this dealership to get my oil changed, 4 new tires, and my camera and backup sensors fixed. They did everything except fix my backup sensors. tires, and my camera and backup sensors fixed. They did everything except fix my backup sensors. More
by ckauffman1024
Employees Worked With
November 01, 2024
I am very pleased with the service I have received from Saleena Crespo. She is always attentive and explains everything in detail, leaving me with no doubt. Saleena Crespo. She is always attentive and explains everything in detail, leaving me with no doubt. More
by rosado.co22
Employees Worked With
Saleena Crespo
November 01, 2024
What I like about this dealership is the advisor. Seleena, she is a professional. Nothing like having a professional advisor. One who keeps you upto date on the status of your car, one who greets you Seleena, she is a professional. Nothing like having a professional advisor. One who keeps you upto date on the status of your car, one who greets you with a smile and remembers your name. Hyundai of Wesley Chapel is fortunate to have Seleena as part of their team. More
by SARAISKI
Employees Worked With
Seleena
November 01, 2024
Everyone was friendly, courteous, attentive, and kept me updated on the progress of my service. updated on the progress of my service. More
by claimhelp
Employees Worked With
November 01, 2024
I called several times and texted several times to schedule an Uber to get picked up and no one responded to me. I had to have my mother drive all the way from new port richey to take me and on top of schedule an Uber to get picked up and no one responded to me. I had to have my mother drive all the way from new port richey to take me and on top of that I get my car back and its completely filthy and when I said something they guy just laughed and said sorry it was under a tree! After spending 1300 this service was not at all what I deserved! More
by HA
Employees Worked With
Pedro
November 01, 2024
Everyone was great from start to finish. Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would n Service was done quickly and waiting area was nice. Only comment, wasn’t told or not is courtesy wash was available. Also the service webpage would not allow me an appt if I chose waiting only if I selected shuttle. When checking in was asked if I wanted to wait. More
by HOPPYEOD
Employees Worked With
