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Hyundai of Wesley Chapel - Service Center
Wesley Chapel, FL
1,519 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,519 Reviews of Hyundai of Wesley Chapel - Service Center
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May 30, 2025
The Service Department is well run with very qualified Service Managers & Service Technicians. My only complaint is the wait time for a vehicle to be serviced or repaired. I went in for a simple oil chang Service Managers & Service Technicians. My only complaint is the wait time for a vehicle to be serviced or repaired. I went in for a simple oil change & tire rotation. It took 3 hours, which is just too long to wait. More
by XSURFERDOOD101
Verified CustomerEmployees Worked With
Nicholas Rodenb
May 30, 2025
The dealership is clean and presentable with modern touches that makes you feeling like you're in a wel thought out building plan excepted for a dealership. touches that makes you feeling like you're in a wel thought out building plan excepted for a dealership. More
by BALLBREAKER910
May 30, 2025
Hyundai of Wesley Chapel saved me from being stranded on the road. They got me in and fixed the same day. the road. They got me in and fixed the same day. More
by Hlpmap1991
May 30, 2025
Excellent service. She worked hard to get me out of the shop. Oil change was great. She worked hard to get me out of the shop. Oil change was great. More
by jennyhacker1
May 30, 2025
I've bought 2 vehicles from your dealership and have always had service and most repairs done there. For the most I have been very pleased with the way I have been treated and the quality of work done. always had service and most repairs done there. For the most I have been very pleased with the way I have been treated and the quality of work done. More
by DENSONG
Employees Worked With
A.J. Wilson was the service advisor. He was very courteous and professional.
May 30, 2025
All services are done here. I'm very happy with the service. I'm done. Thanks much. I'm very happy with the service. I'm done. Thanks much. More
by DENSONG
May 29, 2025
Great service and about 1 hour in length. Car is ready for another 3 months Car is ready for another 3 months More
by GDEDE
Employees Worked With
May 29, 2025
When I got to the service department only one person was at the counter and I was asked to wait. After about 5 minutes or so Anthony was the one that checked me in. The appointment I made for oil change did at the counter and I was asked to wait. After about 5 minutes or so Anthony was the one that checked me in. The appointment I made for oil change didn’t include tire rotation which I was told would make the process longer but no timeframe given. Also that he checked and I had two more complimentary oil changes left so I would only had to pay for the tire rotation. I was given a text to inquire about the process. After waiting more than two hours and texting with no response I got up and went to the counter. Again only one person behind the counter. I asked if he could check and told me rudely to wait because he is not my rep. When I asked where was Anthony he said lunch and didn’t know what time he would be back. Finally checked and my car had been done for awhile - he proceeded to charge me for everything including oil change. I mentioned it was complimentary and he didn’t believe me and rudely asked me to tell him why. He basically didn’t want to check the system to show it was complimentary and Anthony didn’t notate anything before leaving for lunch. With attitude he charged me and I left. Never heard from Anthony. More
by RAMOS.SIMON
May 28, 2025
The service tech was very knowledgeable and explained the process to me. I was only in the dealership for Approximately 30-35 minute. Once the service was completed the tech once again explained the follow u process to me. I was only in the dealership for Approximately 30-35 minute. Once the service was completed the tech once again explained the follow up for my vehicle More
by johnson_t
Employees Worked With
Idk. But he was great.
