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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
735 Reviews

735 Reviews of Hyundai of Wesley Chapel - Service Center

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June 24, 2024

The staff is very Friendly! Everyone seems to be well trained and know what they are doing. More

by BRAXTONRANKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

June 23, 2024

Service was great. Will recomed them because of the excellent way that I was treated More

by PEPPERMINTPATTI1950@ gmailcom
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

June 23, 2024

I had an enjoyable experience with Nicole, the management, financing and service department. Thank you! More

by ABAGAIL.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years! Sincerely, Jose Gesmondi Service Manager

June 21, 2024

Excellent service provided. Vehicle was ready when promised. Service advisor kept me up-to-date. 👍 More

by MASDEV99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

June 21, 2024

I received excellent service. Coming for service is like coming home. Great job team. Keep it going. More

by LORAWALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 20, 2024

Great service with competitive prices. However, I did not receive a receipt for the work. More

by JROTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Byrd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help! Sincerely, Jose Gesmondi Service Manager

June 18, 2024

They sell cars without doing ANY inspections on them. They tried to get me to take a vehicle home, without the safety inspection.. only reason it gone one is because I asked information that would only b More

by ashiethom
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Justin Worrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole and Fabio
Jun 22, 2024 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

June 18, 2024

Assist my needs in a timely manner. Very helpful, polite and professional. I was able to get my car before the estimated time. More

by ADIBEL_CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

June 18, 2024

I highly recommend Hyundai of Wesley Chapel for service needs. We went in with a HUGE service request and came out with everything that we needed, done right the first time. Our service advisor was on to More

by SMJimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jasmine met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

June 17, 2024

The service department was great. They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped i More

by PJALAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Jun 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

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