Hyundai of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Nice people working there. Waiting area and bathrooms were clean.. good with contacting me on my car! Thank you! Waiting area and bathrooms were clean.. good with contacting me on my car! Thank you! More
We were only planning on looking at present. The right vehicle was available and the dealership worked with us to make the purchase. Not being prepared for making a deal at the time did put a The right vehicle was available and the dealership worked with us to make the purchase. Not being prepared for making a deal at the time did put a wrench in our day but we feel it was worth our time. More
My air conditioner went with only 15K miles. Hyundai of Wesley Chapel service has their phones setup to hangup on you after 10 minutes of being on hold, which is absurd. I held on 3 times, then Hyundai of Wesley Chapel service has their phones setup to hangup on you after 10 minutes of being on hold, which is absurd. I held on 3 times, then reached out on chat. The chat agent said she would be glad to schedule service for me. After several minutes she came back and said she was not allowed to schedule a service appointment and I would need to call service. I decided rather than be hung up on more I would take a drive there. Anthony came out to my car and said he would have it checked. When the service technician pulled the fuse for the AC the fuse box caught fire and melted the fuse box and wiring harness. They had to order parts, and my car was fixed the next day. I was very happy with the service on my car. The reason for my 2 star rating on Hyundai of Wesley Chapel is the phone that hangs up on you after 10 minutes of being on hold, and my previous service experience which was horrendous where I was told my car would take about 1 -2 hours to fix and I decided to wait, When. 2 hours passed I asked a person on the desk and they said my car was still being worked on. Another couple hours later, I was told they are almost done, and after 6 hours I was told they did not have a mechanic to work on my car that day and they would work on it tomorrow. I was livid. The service manager was nasty about the incident. The next day when I picked up my car I asked to speak with the general manager and they said he was not there, and I asked that he call me as I felt he should know about my terrible experience. The general manager never called. Although the present experience was excellent other than the phones, once the warranty on my car runs out I doubt if I will return due to my previous experience and the phones, which is too bad as I live right behind the dealership and would have brought my car in for all servicing. More
Rebeca was amazing. She made sure to listen to all of my worries and get me the best deal. She made sure to listen to all of my worries and get me the best deal. More
Awesome burying experience! I will totally recommend this dealership and Rebeca to anyone looking for a new car. I will totally recommend this dealership and Rebeca to anyone looking for a new car. More
I came in for information and left with a new car. Rebeca made sure to give me all the info so I could make an educated purchase. Rebeca made sure to give me all the info so I could make an educated purchase. More
I am very happy with the service I received from Rebeca and this team. Dwayne and Rebeca were absolutely amazing. and this team. Dwayne and Rebeca were absolutely amazing. More
This is the 3rd time I purchased a vehicle from this dealership but my first time dealing with Rebeca. I am a customer for life and now I am a customer of Rebeca as well. Thank you! dealership but my first time dealing with Rebeca. I am a customer for life and now I am a customer of Rebeca as well. Thank you! More
David was extremely knowledgeable and helpful in explaining safety features of the car and helping us complete the paperwork! explaining safety features of the car and helping us complete the paperwork! More
Dropped my vehicle off for an appointment the following day. By the time I got home, I learned they got it in early and I was able to pick up my vehicle that day day. By the time I got home, I learned they got it in early and I was able to pick up my vehicle that day More