Hyundai of Wesley Chapel

I highly recommend Hyundai of Wesley Chapel for service needs. We went in with a HUGE service request and came out with everything that we needed, done right the first time. Our service advisor was on to needs. We went in with a HUGE service request and came out with everything that we needed, done right the first time. Our service advisor was on top of making sure that we got what we needed through warranty and Jasmine was awesome in helping us get the "rental" car while ours was in the shop. More

They sell cars without doing ANY inspections on them. They tried to get me to take a vehicle home, without the safety inspection.. only reason it gone one is because I asked information that would only b They tried to get me to take a vehicle home, without the safety inspection.. only reason it gone one is because I asked information that would only be obtained if someone put their hands and eyes on the vehicle. When problem arose - I was gaslit to believe that is how Hybrids are. Got another professional opinion, turns out - the cabin air filter (the air you breathe) was clogged and disgusting. The blower motor was also blocked because of the debris. I worked with Nicole and Fabio, their suggestion after my concerns with having my children in the vehicle with no AC.. was to trade it in to them & purchase another vehicle! More

Assist my needs in a timely manner. Very helpful, polite and professional. I was able to get my car before the estimated time. Very helpful, polite and professional. I was able to get my car before the estimated time. More

Lenord took his time explaining details about the car and making sure I was getting the best deal within my price range. I left a happy customer with a new car. Would recommend! making sure I was getting the best deal within my price range. I left a happy customer with a new car. Would recommend! More

We have had excellent service until this last visit! !! I am so excited to know that my Elantra can now be fixed!!! My husband made an appointment with Wesley Chapel Hyundai for 6/14 @ 1:00 pm. Upon a !! I am so excited to know that my Elantra can now be fixed!!! My husband made an appointment with Wesley Chapel Hyundai for 6/14 @ 1:00 pm. Upon arrival we were informed that they did not have the needed part for our model and that they would call us when it comes in. We were told that it would take about one week. We made an appointment. I would have expected a notification that the part was not available instead of a reminder of the appointment. It would have saved my time and twenty miles out of my way!!! We were not the only ones to be turned away. . Your call center needs better communication with the parts department! The gentleman who waited on us was very nice and he was professional. More

The service department was great. They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped i They helped me with the battery issue and with the coolant issue. They kept me informed of the progress along the way. The service manager stepped in and ensured the problem was resolved. More

Jasmine was outstanding. She is very helpful and made one feel very comfortable. I would ask for her in a heartbeat whenever I need to go there. Jasmine thanks for all your h She is very helpful and made one feel very comfortable. I would ask for her in a heartbeat whenever I need to go there. Jasmine thanks for all your help and support. She’s a definite keeper do not let her go. More

Never got a return call from Nico. Replacement of backup camera is very pricey considering the part. Replacement of backup camera is very pricey considering the part. More

The sales Rep Nicole was very nice. We had to wait a long time but Nicole made sure we had water and kept us inform when we were next to see the finance manager. I would give her 5 star We had to wait a long time but Nicole made sure we had water and kept us inform when we were next to see the finance manager. I would give her 5 stars. More

Service was great. My only issue is that my car was ready 20-30 minutes before I got up and asked for my car. I saw the service tech put my keys and paperwork on the de My only issue is that my car was ready 20-30 minutes before I got up and asked for my car. I saw the service tech put my keys and paperwork on the desk. I waited and waited and finally went up to the big service desk and ask someone to check me out. More