Hyundai of Wesley Chapel

I was very pleased. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. They were all pleasant people and very nice. Your complimentary food and drinks were excellent. More

**Absolutely Terrible Experience – Do NOT Trust This Dealership!** As a military veteran, I’ve never been treated so poorly by a dealership in my life. Hyundai Wesley Chapel has been a complete night Dealership!** As a military veteran, I’ve never been treated so poorly by a dealership in my life. Hyundai Wesley Chapel has been a complete nightmare to deal with. After purchasing my vehicle, I quickly identified multiple issues that needed to be repaired. The dealership initially agreed to fix the problems, but they NEVER followed through. I was forced to reach out repeatedly, and even when they finally "repaired" the vehicle, it was still not fully fixed. To add insult to injury, I spoke with Finance Manager Dwayne Evans about issues with my vehicle registration. He blatantly LIED to me, assuring me that the registration problem was resolved. When I checked with the DMV, I found out that NOTHING had been fixed, despite him confirming otherwise. The lack of communication, dishonesty, and failure to honor their commitments is disgraceful, especially towards a veteran. I expected a lot more integrity from a business, and I’m extremely disappointed. If you're thinking about buying a car here, think twice — they clearly don’t care about their customers once the sale is made. Stay far away from this dealership! Maintenance Issue: After dealing with the mishandling of my registration and multiple maintenance issues, I have now discovered yet another unresolved problem. During my initial visit, I pointed out water in the trunk and specifically asked about any potential leaks. I was assured that this would be fixed before I took possession of the vehicle. Despite these assurances, the issue persists, and rainwater continues to fill the spare tire compartment—where the vehicle battery is located. More

Even though it took a little longer than I would have wanted to get my car back, but overall, the total experience with Wesley Chapel Hyundai was very good an everything went well at the dealership. wanted to get my car back, but overall, the total experience with Wesley Chapel Hyundai was very good an everything went well at the dealership. More

I saw Nico Rodenbach, service consultant, on Saturday Sept 14th . He suggested to bring my car for service on Monday morning 7 AM. I went on Monday Sept. 16th at 7 AM, saw Saleena Crespo, service advisor Sept 14th . He suggested to bring my car for service on Monday morning 7 AM. I went on Monday Sept. 16th at 7 AM, saw Saleena Crespo, service advisor. She was very helpful & courteous. Arranged for Uber drop off at home & pick up when my car was ready. Mechanic Alexander Mana, diagnosed the recurring engine sign coming on & off issue in my 2023 Santa Fe Hybrid with very low mileage ( under 10,000 miles) & solved it by replacing EGR valve & related components. I am very satisfied with their outstanding service. More

This was the best service I have ever had and took less than an hour, that is a first and the guys I had to deal with were all very nice and especially since I had the problem with the display in my vehicl than an hour, that is a first and the guys I had to deal with were all very nice and especially since I had the problem with the display in my vehicle which one of the guys explained and corrected in seconds, it was great. More

Clean atmosphere. Friendly staff. Quick service. Vehicle was ready when they said it would be. Friendly staff. Quick service. Vehicle was ready when they said it would be. More

The Best Customer Service + Love My Wonderful Lady that took all her time with all my Questions ⭐⭐⭐⭐⭐ took all her time with all my Questions ⭐⭐⭐⭐⭐ More

I was treated fairly and repairs were done well. I would come back to this dealership for major service again. I would come back to this dealership for major service again. More

Dealership infrastructure was good but very less attention to customers, they say they ll charge some amount and service done it come with different price & kind of saying to customer at check out i attention to customers, they say they ll charge some amount and service done it come with different price & kind of saying to customer at check out its your mistake, telling you didn’t say that your card needs a premium oil 😊 so do I need have a training in cars nobody told me that 🤣🤣 More

Customer service is great, unfortunately unless you vehicle has a check engine light on, a code in the system or dead on the road side they can’t seem to fix your vehicle. vehicle has a check engine light on, a code in the system or dead on the road side they can’t seem to fix your vehicle. More