Hyundai of Wesley Chapel

Jasmine did all she could, but technician refused to adjust tailgate so that it would be flush with back of truck . Said there was nothing wrong with the latches, they lined up perfectly. If tailgate wa adjust tailgate so that it would be flush with back of truck . Said there was nothing wrong with the latches, they lined up perfectly. If tailgate was adjusted a little it would make seal tighter and stop leaking. Also leaks up front of bed. Why can't it be sealed better? More

Excellent customer service very knowledgeable and helpful went above and beyond to handle our purchase and offer assistance went above and beyond to handle our purchase and offer assistance More

We have met Anthony here a this location and always feel happy because he talks to us and let us know what are our options. He is very easy to work with and even if it's a drive for us we still do it!!! happy because he talks to us and let us know what are our options. He is very easy to work with and even if it's a drive for us we still do it!!! More

I had some bad experiences with this dealership and started going to a different one. Amy renewed my faith in Wesley Chapel Hyundai. She was very attentive and courteous and she found the problem and r started going to a different one. Amy renewed my faith in Wesley Chapel Hyundai. She was very attentive and courteous and she found the problem and resolved it. She is a true professional and a great representative of your company! I will definitely return! Thank you Amy!! More

Charlie was very helpful and patient. he made the process quick easy and painless would highly recommend seeing him if your looking for a car. he made the process quick easy and painless would highly recommend seeing him if your looking for a car. More

Charlie was patient and professional when working with us. Charlie doesnt try to pressure, over-sell something you dont want or need, but actually lostens to YOU!!! Most car salepeople are looking dor t us. Charlie doesnt try to pressure, over-sell something you dont want or need, but actually lostens to YOU!!! Most car salepeople are looking dor the next sale or putting you in something you dont want or need. Not Charlie, he hears what you have to say, give you options and allows YOU to decide what is best for YOU. Very rare to find this quality in the sales world. The next time we need to buy a car, Charlie is who Im seeking out before working with other places. It is hard to find people to trust that cares, but if you are in the market for a new/used car...make Charlie your guy. You wont regret it. More

I left my car for 6 hours for an oil change and tire rotation at dealership. Never heard anything, I was about an hour away to pick up. Called sent to Anthony's voicemail and left a message I was on my rotation at dealership. Never heard anything, I was about an hour away to pick up. Called sent to Anthony's voicemail and left a message I was on my way to pick up and concerned no update was provided. Arrived and was informed that the car was on the rack and almost done. I believe that my car was forgotten and was rushed to finish before I arrived. I was not charged, however it was still aggravating. Tire pressure were set in drivers side tires both at 27. Passenger side front tire was 26 and back tire was 23. The sticker for next oil change was 1/27/25. There is no way I would wait an entire year for oil change. More

Lenord and Wesley Chapel Hyundai were so easy to work with. Lenord was able to put us in the Tucson with ease and clarity. We definitely feel great with our decision and the customer service we receive with. Lenord was able to put us in the Tucson with ease and clarity. We definitely feel great with our decision and the customer service we received! More

He was very good letting me know the status of my Tucson. A part had to be ordered and he texted me to let me know it was in. The repair was done in a timely manner. Very happy with Anthony and Hyundai of WC A part had to be ordered and he texted me to let me know it was in. The repair was done in a timely manner. Very happy with Anthony and Hyundai of WC! More

The staff was great, but I feel that the sales pitch they were given could have been clearer. Before making the purchase, I was told "free oil and filter changes for 3 years". However, when I called about t were given could have been clearer. Before making the purchase, I was told "free oil and filter changes for 3 years". However, when I called about the first oil change, I was told it "Well actually it's only one oil and filter change per year for a total of 3. Jose the Service Manager later clarified to me that it can go up to 4 "free" oil and filter changes in three years IF the car milage driven and type of driving require it. That promise was the final item that made me sign on the bottom line. I learned my lesson. I should have asked for clarification at the time of purchase to ease my mind. More