Hyundai of Wesley Chapel

I took my vehicle to the service station . I did not have any appointment but the agents.were very helpful and fixed my vehicle. While I was waiting.I am very happy with their service. I did not have any appointment but the agents.were very helpful and fixed my vehicle. While I was waiting.I am very happy with their service. More

Everyone was good selling me a car until it was time to deliver the vehicle. I've been calling a week later to pick up the vehicle, and could not get an answer.i was then transfered multiple times ,then f deliver the vehicle. I've been calling a week later to pick up the vehicle, and could not get an answer.i was then transfered multiple times ,then finally no one picking up the phone. I drove to the the dealership to find out the car was ready. All they had to do is give it a wash. I spoke with Carlos my sales rep. Who is always helpful and understanding. I then spoke with the sales manager Jose who told me he would pass it on to the regional manager. It's been 3 weeks later.. More

Appreciate that I was able to get oil change with no appointment and that wait time was minimal. appointment and that wait time was minimal. More

Everyone was very informative and helpful with the buying process. They worked with me to make sure I got in a price range I felt comfortable with. process. They worked with me to make sure I got in a price range I felt comfortable with. More

AJ truly takes care of his customers. He is the main guy I trust to care for my car. Thanks AJ He is the main guy I trust to care for my car. Thanks AJ More

AJ is the best service person EVER! !! I've gone to this location for over 4 years now and he ALWAYS handles me like a first class passenger!!! I appreciate him and he is the ONLY reason !! I've gone to this location for over 4 years now and he ALWAYS handles me like a first class passenger!!! I appreciate him and he is the ONLY reason I go to Hyundai of Wesley Chapel. I actually have the Tampa Hyundai dealer 5 minutes from me in Tampa, but choose to drive 30 minutes to Wesley Chapel because of AJ. More

Everyone was extremely professional and accomodating. Work was completed on time and for amount quoted. Outstanding service by all. Will continue to use this dealership. Work was completed on time and for amount quoted. Outstanding service by all. Will continue to use this dealership. More

Sales dept good. Service dept very bad. Bought a car and was told it was serviced yet fluids weren’t filled and not sure the oil was even changed because the mileage Service dept very bad. Bought a car and was told it was serviced yet fluids weren’t filled and not sure the oil was even changed because the mileage wasn’t reset and the old sticker was left on. Also the old owners data was still in the cars system so I had to reset everything. Have bought 3 cars here and have had a good experience with sales but never with the service department. Regularly wait 2 or 3 hours for and oil change with an appointment. Not acceptable. More

They are always helpful and very profesional they always tell u the truth so that is why i’ve been going there for the past 5 years tell u the truth so that is why i’ve been going there for the past 5 years More

Wasted my time driving 45 mins to this dealership only to be told I was given wrong information on the tire package I purchased when purchasing my car with them less than a year ago. When booking the appoint be told I was given wrong information on the tire package I purchased when purchasing my car with them less than a year ago. When booking the appointment the service department assured me that I was good to go and my concern was covered. It was a waste of time and gas to drive all the way there just for them to tell me that they couldn’t find my appointment in the system and that what I needed done wasn’t going to be covered. They didn’t seem to care much just gave me a quote for what I would be paying and said it was because the personnel who answer the phones arnt trained well enough. Not a good look for this dealership, very disappointing especially since this was my first time bringing the car in to be serviced since purchasing it with them. I like to find one trustworthy and reliable dealership to purchase and service my vehicles and this dealership has failed to be either of these. More