Hyundai of Turnersville
Turnersville, NJ
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Prompt and knowledgeable service. Courteous employees make for an enjoyable experience. Amenities are nice while you are waiting. I enjoy using this dealership and will continue to do so. make for an enjoyable experience. Amenities are nice while you are waiting. I enjoy using this dealership and will continue to do so. More
When we scheduled our recall appointment and coupled it with the oil change that was needed, we rearranged our schedules to do the evening drop off. We arrived before closing for a night drop, filled out with the oil change that was needed, we rearranged our schedules to do the evening drop off. We arrived before closing for a night drop, filled out the envelope, explained the service needed (check the hatch, oil change, recall work) Imagine my completley disappointment and frankly, upsetment, when I got a call thay the parts for the recall weren’t available despite my appointment being on the books for at least a week. So, I was without a car for an oil change only and now I have to come back because the dealership was unprepared to do the work that the manufacture requires through a recall. What kind of business/service is this? In any other industry, (medical, education, law and justice), not being prepared for the expected work to be done is unacceptable and it’s unacceptable now. Not only was there a lack of professionalism and preparedness, no one seems to really care that you’ve not only charged my $47 dollars for an oil change, but you’ve always charged me in my time and schedule (and will have to do it again to complete the work) This dealership could use some best practices in communication and preparedness, and customer service. More
I was disappointed because I was quoted a lower price online then what was quoted at the dealership.. But my salesman Mike Sulpizi was amazing !! online then what was quoted at the dealership.. But my salesman Mike Sulpizi was amazing !! More
It was a pleasure dealing with John morano. He is very professional and to the point. My visit was no nonsense, a lot of work on my vehicle was completed in a short amount of time. professional and to the point. My visit was no nonsense, a lot of work on my vehicle was completed in a short amount of time. More
My car only has 15,000 miles and the Hyundai service center sold me a filter that I didn’t need. The filter was only $32 and they charged me $56 in labor. i spoke to a mechanic and he said I would only center sold me a filter that I didn’t need. The filter was only $32 and they charged me $56 in labor. i spoke to a mechanic and he said I would only need a new cabin air filter if I drive a construction vehicle. I no longer trust Hyundai of Turnersville. I had sold my husband in getting a new Kona and now he’s not considering Hyundai any longer. It may seem like a small issue but if they lie about a filter what else are they going to do? More
I had an emergency situation and even though they were booked up, they took care of me. They were very polite and answered my questions. booked up, they took care of me. They were very polite and answered my questions. More