Hyundai of Trenton
Trenton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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LIARS LIARS LIARS I called this dealership and was put through to Charlie. I told him the exact car that I was looking for. I gave him ALL the Details, color, price I got from another dealer., etc. I tol through to Charlie. I told him the exact car that I was looking for. I gave him ALL the Details, color, price I got from another dealer., etc. I told him I was shopping around and wanted to get the best price.He said that he would check to see if they had the car. He called me back and said that they had the car and could meet that price and do a little better. I explained that I needed to know for sure because it was quite a distance away. He assured me that they wanted my business and would make good on it.He gave me the directions and we told him that we were on our way. My husband and I made the trip there and when we got there, we were told that he had to go somewhere. They said someone else would help us. After waiting awhile, we asked someone for help. He tried calling Charlie and was told that he wouldn't be back for 1/1/2 hours. Finally, we got a salesperson who showed us the car. We said that it was what we wanted and we went inside to buy the car. The salesperson told us there was no negotiating and it was sticker price. When I told them what Charlie said, this salesperson said, " He just said that to get you in the door." I have always heard about how bad car salespeople are but this was outrageous. We left.I would never reccomend this dealership. More
My experience at this dealer started off well, too bad I didn't take the hint and leave when it started to go poorly. Overall, it's tough to express my level of dissatisfaction with this place because they didn't take the hint and leave when it started to go poorly. Overall, it's tough to express my level of dissatisfaction with this place because they treated me with such disrespect and have such astoundingly bad business practices. To start, I was purchasing a used car here, the initial experience was good enough, Charlie and his manager were polite, if nothing else. Then things went wrong, they quoted a price for my trade, then changed their minds on that written down quoted price because they apparently didn't notice it was a manual. After lengthy discussion, I still left with the new (to me) car. I later found out that the hood had been (poorly) repainted, I should have noticed this, but I bought it at night. I was also told it was clear of any accidents. The after sale service at this dealer is unbelievable. It took over 2 months for me to get my tags in the mail (2 MONTHS!), during this time I was pulled over twice and just lucky enough to get off with a warning about my expired temporary tag. Davis Hyundai, (Charlie in particular) then promised to fix a check engine light that had appeared on my drive home, the car was sold with a 30 day bumper to bumper warranty so I expected no less. After driving over an hour to the dealer (I go out of my way to find a car I like) they told me that their service department couldn't even diagnose it and I should not have been told to come back, which my salesperson, Charlie had told me to do. Charlie and his manager then instructed me to take the car to a local dealer for repairs, when I faxed them the bill they told me to pay and they'll mail me a check. Well, 4 months, countless calls, and even a BBB complaint later and they still refuse to pay for the repair that was clearly covered by the included warranty. Right now their BBB rating is a solid F, and they even refuse to respond to complaints. Do yourself a favor and check BBB about this company and see how they treat their customers before walking in and getting roped into a huge mess like I did. More