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Hyundai of St Augustine - Service Center

St. Augustine, FL

4.7
1,026 Reviews

1,026 Reviews of Hyundai of St Augustine - Service Center

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March 04, 2013

Always a pleasant experience, nice folks that care about their customers. Have aZ2010 Genesis and like the warranty and service plus they wash the car when service is completed. More

by Rich Dettra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Mar 05, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback.We sincerely thank you for your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 25, 2013

Debbie is the best service manager I've ever had; She knows her customers by name and has a terrific memory of what was done and needs to be done to our vehicles. If she promises a time frame, she delive More

by PriceET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Feb 26, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are glad to hear you enjoyed working with Debbie, she is a valuable member of our team. We sincerely thank you for your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 22, 2013

I recently had my car towed in and a brake light replaced which caused the breakdown. Although the overall N/C invoice which I signed for indicated that the car had been washed, when I arrived home I s More

by mel5race
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 23, 2013 -

Hyundai of St Augustine responded

Thank you very much for the candid feedback. We agree, our service department is getting very busy, and we are in the process of increasing our staff to meet our growing family. We apologize that your vehicle was not washed, please see Joe King, our service director, on your next trip to St. Augustine, and we would be happy to give you a complimentary full wash and vacuum. We sincerely appreciate your loyalty to Hyundai of St. Augustine , and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 22, 2013

From the time I made my appointment on line, I have been treated with respect and fairness. I was greeted with a smile and "how may we help you?" when I first got there. Once the service was completed, y More

by chayde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, but two women helped me and were very nice
Feb 23, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine , and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 17, 2013

I live in Florida seven months of the year and have it serviced by Hyundai here in St. Augustine and in New York State where the car was purchased. Although I'm very happy with the service I receive in Ne More

by rorsino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are glad to hear you enjoy working with Cheryl, she is a valuable member of our team. We sincerely thank you for your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 09, 2013

The staff at St Augustine Hyundai were exceptional.I was met at my car as soon as I arrived and they had the paper work with them.After my Service was completed(time frame was very short)they went over all More

by reddingtonfj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassata, Debbie Girdwood
Feb 15, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely thank you for your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 04, 2013

Your service team is always great to work with - very friendly, cares about the customer, makes sure they have the answers for you and that you understand what is going on. More

by nevadavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Debbie Girdwood
Feb 04, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We sincerely appreciate your continued loyalty to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

February 04, 2013

As usual, Hyundai of St. Augustine has come through with flying colors. I had an issue with my Sonata, that I had bought used back in November. It seemed there was a problem with the starter. I called and m More

by 1HappyHyundaiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Debbie Girdwood
Feb 08, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are glad to hear you enjoyed working with Cheryl and Debbie, they are both valuable members of our team. We sincerely thank you for your loyalty to the Hyundai of St. Augustine family, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

January 23, 2013

Returned for service (oil Change). Can't remember service girls name, she was wonderful. Also picked Paul's brain about my new Genesis. Ironed out some things with Paul and purchased oil changes. Everyone I More

by par1958sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Debbie Girdwood
Jan 23, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are glad to hear you enjoyed working with Paul and our Service Department. We sincerely appreciate your loyalty to Hyundai of St. Augustine and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

January 23, 2013

so far my experience with st. augustine Hyundai has been commendable, from the sales consultant Paul Smathers to my first service visit handled by Debbie. Everyone has been professional, personable and eff More

by tom troxell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Girdwood
Jan 23, 2013 -

Hyundai of St Augustine responded

Thank you very much for the kind words and candid feedback. We are glad to hear you enjoyed working with Paul and Debbie, they are valuable members of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine, and please don't hesitate to contact myself or any member of our team if there is anything we can do to continue to exceed your expectations. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

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