Hyundai of Silsbee

Tuscon I worked with a new salesman (Gary Metts) who was very pleasant. He apologized when he wasn't sure of an answer and quickly ascertained an answer fro I worked with a new salesman (Gary Metts) who was very pleasant. He apologized when he wasn't sure of an answer and quickly ascertained an answer from an experienced salewoman (Niesha Wilson) and brought back an answer. Very efficient and friendly. I would recommend either of them as good people to work with. More

The Truth Came in, talked first, looked sat down and the truth shall be told. Appreciate honesty💯. I love it,will do it again an again. Will gladly rec Came in, talked first, looked sat down and the truth shall be told. Appreciate honesty💯. I love it,will do it again an again. Will gladly recommend to others to experienced The Truth More

Must go to We were greeted right away. The deal was easy and smooth. Even with not perfect credit, we were approved with good payments, they have found a lifelon We were greeted right away. The deal was easy and smooth. Even with not perfect credit, we were approved with good payments, they have found a lifelong customer with me More

Love my Veloster Had a great time testing and buying my first Veloster. The staff worked with my every need, and gave me the best car buying experience. Had a great time testing and buying my first Veloster. The staff worked with my every need, and gave me the best car buying experience. More

Not great Everyone was nice and helpful in finding me a new car. Although, I felt very pressured and rushed to buy the car that I did. I would have liked to bee Everyone was nice and helpful in finding me a new car. Although, I felt very pressured and rushed to buy the car that I did. I would have liked to been given more space and time to think away from the salesmen. Also, the day after I bought my car I had to return to the dealership to sign papers because apparently someone messed up the paperwork I signed and put the wrong VIN number to the car I bought. I was very unhappy with having to drive back to the dealer because I live an hour away. I was also a bit taken aback that the manager of the dealership did not apologize for the mistake the dealership made. I work in hospitals and when the hospital makes a mistake not only is the person who made the mistake apologizing but so is the nursing manager. Yes, the dealership filled my gas tank up for the drive I had to make back to them, but my car gets 40mpg and I barely drove it so my gas gauge wasn't even on a half a tank. I had to ask for the financial manager to tell him my concerns, and to me that is unprofessional to have to ask for the manager when he already knew what was going on. I shouldn't have had to make the trip back to the dealership (the paperwork should have been right the first time), but since the paperwork was wrong on the VIN number the manager should have came out and apologized for my inconvenience. And I feel like I should have been able to look into more options that I might have liked better than the elantra instead of being pressured into buying it. More

Pillar of excellence At an important time in your life making decisions it is imperative you have the right knowledge and service. Hyundai of Silsbee not only knew their p At an important time in your life making decisions it is imperative you have the right knowledge and service. Hyundai of Silsbee not only knew their product they were able to cater to my needs and make great recommendations. It was a seemless experience. I love the service but I more so love my new car! More

Good car, misleading advertisement Online price is misleading, but dealership was ok to work with. Dealer installed options on all cars on the lot which guarantees a profit that you can Online price is misleading, but dealership was ok to work with. Dealer installed options on all cars on the lot which guarantees a profit that you can't negotiate on. More

Maintenance Check-up Great job, added service (paint dings on bumper) was taken care of also. Saturday service option works best for taking vehicle in. Time well spent. Great job, added service (paint dings on bumper) was taken care of also. Saturday service option works best for taking vehicle in. Time well spent. More

They got the deal done when others couldn't!!!! They have great sales team and a great finance department! They went out of their way to help me get financing when others couldn't. They took care of They have great sales team and a great finance department! They went out of their way to help me get financing when others couldn't. They took care of us from the start! Greg Our sales person went of of his way to help us thru this and took care of us Thanks Hyundai of Silsebee!!!!! More

Awesome!! They did everything they could to get me in a new car!! My salesperson Jerrid was absolutely wonderful! I thoroughly enjoyed my experience here and wi They did everything they could to get me in a new car!! My salesperson Jerrid was absolutely wonderful! I thoroughly enjoyed my experience here and will definitely come back for my next car!! More