Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Silsbee
Silsbee, TX
556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 556 reviews
April 11, 2017
Best Buy Niesha is very sweet and honest about what she does. I would never go to another dealership . Long as my sales lady is their I promise you that I will Niesha is very sweet and honest about what she does. I would never go to another dealership . Long as my sales lady is their I promise you that I will buy at Hyundai Of Silsbee . Long as the lord keeps me alive More
by Newell061035
Verified CustomerEmployees Worked With
Keith And Robert, Niesha Wilson
April 09, 2017
Great Experience Our sales person Niesha Wilson was excellent and I would Highly recommend anyone ask for her! Also Robert Briddle in Finance was also Excellent and pl Our sales person Niesha Wilson was excellent and I would Highly recommend anyone ask for her! Also Robert Briddle in Finance was also Excellent and pleasant to work with. Everyone one was very professional and courteous and I can not say enough pleasant things about this dealership! Because they were open on a sunday we were able to make this happen! If your looking for a Vehicle come here!!! More
by Daniel4928
Employees Worked With
Robert briddle, Niesha Wilson
April 07, 2017
Will not recommend to anyone I came in looking for a new car.It was a rainy saturday so i understand it is slow.I walked in with my husband and i saw a few people at their desk.We I came in looking for a new car.It was a rainy saturday so i understand it is slow.I walked in with my husband and i saw a few people at their desk.We looked around the sales floor for about 10 min and nobody said anything to us.I finally had to walk up to someones desk and ask to be helped,which the girl was very rude.I then got directed to ms.wilson who was very nice and professional.Me and my husband then filled out a piece of paper on everything we were looking for in a new car,and the price we wanted to spend.So we ended up taking a new 2016 Pearl Hyundai Tuscon home for the night.For some reason the credit website they used was down and they couldn't run our credit which was understandable,but they assured us that what our price limit we wanted was definitely not an issue.Next day we came in when the had finally got the credit system to work we were informed that the price was 200 more a month than originally planned, because of tech packages like a push start button and smart trunk.I asked ms wilson if there was anything cheaper and she showed me one without all the extra packages.We got put back in her office and she left to talk to he manager about the price and if they could get it down any cheaper.My husband than pulled up the website and saw the black 2017 hyundai tuscon which was the cheapest one they had and had the black seats and everything we needed.He than asked ms wilson about it and she acted like she didnt want to show it to us.By then i was mad because why did we told her that in the beginning and i felt because it was the cheapest that is why they didnt want to show it to us.Anyway after the manager which made it seem like he was cutting us a deal on the car he saved us maybe 50 dollars off our note.Before we Signed the papers at that time my sister in law came in.And we let our sales person know that they referred us.She said no problem they will get $200 for the referral.That was 4 months ago and she still has yet to get it.The service people call all the time asking if i need and oil change and i always get told the same thing they are working on it.It is just crazy to me that yall advertise and call me and tell me about referrals yet,my person who referred me still hasnt recieved there part. More
by Bsi876
Employees Worked With
Niesha Wilson
April 06, 2017
Awesome The service I received during me car shopping experience was amazing. I was a first time car buyer and everyone made me feel very welcomed. I would re The service I received during me car shopping experience was amazing. I was a first time car buyer and everyone made me feel very welcomed. I would recommend that place to everyone one I know looking to purchase a vehicle. More
by alstonsharee
Employees Worked With
Andre Warren, Adam Crawford
April 06, 2017
I wouldn't return.... I've been to this dealership 2 or 3 different times and got the "when can help you and you're going to leave here with something" speech everytime onl I've been to this dealership 2 or 3 different times and got the "when can help you and you're going to leave here with something" speech everytime only to get the run around! Niesha Wilson is very unprofessional and rude! She left us in the room more than 15mins and never came to check back in. I could write a book about this dealership and the bad experience I've had! Thanks for nothing! :) More
by ARF1234
Employees Worked With
Abby , Niesha Wilson
April 05, 2017
My Best Car Ever I just LOVE Adam Crawford. I refer to him as my "Car Angel". The atmosphere was friendly and calming. I will definitely refer my friends and family to I just LOVE Adam Crawford. I refer to him as my "Car Angel". The atmosphere was friendly and calming. I will definitely refer my friends and family to him.....Thanks again Adam More
by Carangel2017
Employees Worked With
Adam Crawford
April 05, 2017
So Happy With My Purchase! I didn't think I was in the market to purchase a new vehicle, but Adam took the time to listen to my needs. He and the staff went over and beyond to p I didn't think I was in the market to purchase a new vehicle, but Adam took the time to listen to my needs. He and the staff went over and beyond to put me in a brand new car, which exceeded my expection. I received excellent service and am very satisfied with my purchase. Thanks Adam for being a wonderful sales person. More
by sellssonja
Employees Worked With
Adam Crawford
April 01, 2017
Poor service My sale person was so unprofessional and took zero interest in me or the fact that I was buying a car due to the fact the deal now how to be shared. My sale person was so unprofessional and took zero interest in me or the fact that I was buying a car due to the fact the deal now how to be shared. More
by lebouef.jordi
March 31, 2017
Ms Wilson it was my pleasure I went into the dealership because my husband sent me. I didn't think I would have the experience I did. Mrs Wilson was a very sweet young lady that h I went into the dealership because my husband sent me. I didn't think I would have the experience I did. Mrs Wilson was a very sweet young lady that helped me and my husband out . She was able to get on the phone with my husband to explain things I couldn't and help me understand the process. I truly believe I will go back to Hyundai of Silsbee long as Ms Wilson will be my sales lady. More
by Shirley R
Employees Worked With
Niesha Wilson
March 29, 2017
Niesha Is A True Salesmen I came in looking to no get approved. Mrs Wilson assured me that everything would be okay. I left in a 2017 Hyundai Elantra blown away by her professi I came in looking to no get approved. Mrs Wilson assured me that everything would be okay. I left in a 2017 Hyundai Elantra blown away by her professionalism and being well mannered. She knows her stuff and I can tell she differently loves her Job . She also had her cousin kitty help her out and they work well as a team. She is very respectful and honest and also upfront with the whole process as well. This dealership is 5 stars More
by godfamcash28
Employees Worked With
Niesha Wilson
