Hyundai of Silsbee
Silsbee, TX
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Excellent experience. Adam was able to communicate online and answer all of my questions. I am from out of town so most everything was completed by phone befo experience. Adam was able to communicate online and answer all of my questions. I am from out of town so most everything was completed by phone before I arrived. It was a very pleasant buying experience. More
good experience Good friendly staff. Made us feel like they were happy to have our business, Wanted us to be a customer for life and hopefully be back for our next ne Good friendly staff. Made us feel like they were happy to have our business, Wanted us to be a customer for life and hopefully be back for our next new car purchase, More
Great dealership They were very helpful, i will be making my future purchases at hyundai of silsbee Texas. If you need a car ask for mikki she is great! They were very helpful, i will be making my future purchases at hyundai of silsbee Texas. If you need a car ask for mikki she is great! More
Satisfied customer Probably the best car buying experience that I've ever had. Adam worked extremely hard to get the deal done. Will definitely return for future purchas Probably the best car buying experience that I've ever had. Adam worked extremely hard to get the deal done. Will definitely return for future purchases. More
Worst service Kept car 3 weeks for oil change and trunk latch repair. Meantime, after car sat without being started for 2 weeks they said there was bad gas - I did Kept car 3 weeks for oil change and trunk latch repair. Meantime, after car sat without being started for 2 weeks they said there was bad gas - I didn't have any engine symptoms when dropped off. Charged me to clean fuel system and said $300 was a discounted rate for that. Broke sunroof during trunk repair and didn't respond when I let them know that. Also left the car a total mess... my car is messy, but they left all seats pulled down, no mats where they entered the car to drive it, only replaced minimal gas after draining all "bad" gas (I filled up just two days prior to dropping off). These people not only kept my car for 3 weeks and gave horrible service, it was SO bad I just decided to purchase a different brand of vehicle. Now my trade in value will suffer because of the damage they caused to sunroof. More
Thank you all!! I truly didn't expect a brand new vehicle but I'm blessed and I thank everyone that helped me! I'm still shedding tears. My kids are happy and it's a I truly didn't expect a brand new vehicle but I'm blessed and I thank everyone that helped me! I'm still shedding tears. My kids are happy and it's a relief for me. Being a single aren't with little to no help and doing whatever it is to get by. This is the highlight of my 2017 year! Thank you all for your professionalism and making my life a lot easier! Thank you!!! More
Love my car Great people, and thank them for such a great deal, Sarah was very informative and really enjoyed your helpful staff. Everyone was very nice and accom Great people, and thank them for such a great deal, Sarah was very informative and really enjoyed your helpful staff. Everyone was very nice and accommodating. Thanks again More
They make it easy! Everything was easy, she walked me through every step, was patient and caring! My daughter is still excited about her new vehicle. Everyone was more t Everything was easy, she walked me through every step, was patient and caring! My daughter is still excited about her new vehicle. Everyone was more than helpful, but Alandria was the best sales person I’ve experienced by far. More
Satisfied Customer We enjoyed our experience, purchasing a car for my daughter Alandria was awesome, she explained everything took her time to ensure my daughter underst We enjoyed our experience, purchasing a car for my daughter Alandria was awesome, she explained everything took her time to ensure my daughter understood everything, she had patience with us and made sure we were satisfied. More
Love my Hyundai I love my Hyundai. I would prefer if the dealership didn't put 2k dollar option on every car they sale and not advertise it, but I was told once I go I love my Hyundai. I would prefer if the dealership didn't put 2k dollar option on every car they sale and not advertise it, but I was told once I got there. I would have liked to have researched this feature more before purchase, however I still purchased a vehicle because of the fairness of my trade in and the amiable staff. This dealer installed option, that isn't an option needs to be better advertised. More