Hyundai of Silsbee

Another average dealership The people were nice enough but it was the same old car seller games. First they get your keys and try to make you sit at a desk while they "get the The people were nice enough but it was the same old car seller games. First they get your keys and try to make you sit at a desk while they "get the best deal for you" then make you wait and wait. Typical low ball offers on trades followed by trying to sell you something you don't want, but they happen to have, just makes the experience very frustrating and old. It's sad to see out of date sales tactics designed to wear down customers still happening. I guess I could say I liked the people just fine but could do without the sales nonsense. But then again, aren't the sales persons responsible for the sales nonsense? More

Making the Best Deals I came in as a first time buyer with no credit and they did everything to help me out. DJ helped explain what all I needed to know and made everything I came in as a first time buyer with no credit and they did everything to help me out. DJ helped explain what all I needed to know and made everything very clear and precise. After a couple of hours, we managed to come home with a 2018 Elantra with a 388/mo payment and I was so glad it was affordable! More

friendly, informative, willing to bargain I was greeted with a smile, information about needed about me was quickly obtained. Pros and cons of vehicles was explained. Elvis offered upgrade v I was greeted with a smile, information about needed about me was quickly obtained. Pros and cons of vehicles was explained. Elvis offered upgrade vehicle for basic model's price. Processing of loan was prompt. VEhicle delivered in clean condition. Tinting on windows was given as promised. Nobody bugged me about making a deal. More

Lies and broken promises Your sales people should not make promises that that can't keep. I was told I would leave your dealership in a vehicle if I made the trip there....I t Your sales people should not make promises that that can't keep. I was told I would leave your dealership in a vehicle if I made the trip there....I took off from work and I didn't get a vehicle nor did I get the $75 gift card offer that was sent to me by email. D.J. was great Jay just told me what I wanted to here to waist gas, time and the money from taking off!!! More

Hyundai of Silsbee is the place!!!! I would like to start off by thanking my sales lady ms Adrianne Edwards she was the best and most friendly. She had felt like my family before I left. I would like to start off by thanking my sales lady ms Adrianne Edwards she was the best and most friendly. She had felt like my family before I left. Thank u Adrianne !!!! the service manager Bill Crozier, thank u for all ur help. and the whole family at Hyundai of Silsbee. they really did get a loyal and happy customer for life. I will forever be greatful and definitely refer them to family and friends. More

friendly, informative, willing to bargain All personnel were helpful and friendly. My goals were respected. All questions about hybrid were answered. Willing to discuss my budget concerns an All personnel were helpful and friendly. My goals were respected. All questions about hybrid were answered. Willing to discuss my budget concerns and offered upgraded vehicle for fair price. Follow-up service handled quickly. Sales rep contacted me with solution to BlueLink problem with my cell phone; he fixed that for me. More

It was a great happy feeling with team of Hyundai I enjoyed giving u my business great feeling 2 earn the opportunity 2 become a member with faith hopefully we can make the purchase thanks I enjoyed giving u my business great feeling 2 earn the opportunity 2 become a member with faith hopefully we can make the purchase thanks More

Great Experience! Friendly and welcoming Staff I walked into the dealership looking to find a fuel efficient vehicle. As a young man I wasn’t sure I would even be approved for a used vehicle. K. Se I walked into the dealership looking to find a fuel efficient vehicle. As a young man I wasn’t sure I would even be approved for a used vehicle. K. Sells worked with me and helped me drive of the lot with a beautiful 2018 Sonata! I will definitely be coming back for my next vehicle! Thank you Hyundai of Silsbee! More

Easy Experience I purchased two cars from Hyundai of Silsbee and by far it was the easiest experience I had. From start to finish everyone was extremely helpful. Givi I purchased two cars from Hyundai of Silsbee and by far it was the easiest experience I had. From start to finish everyone was extremely helpful. Giving me the options that I had and allowing me ample time to choose the vehicle that I wanted. I don't believe I've been to a dealership that's more customer-centric than Hyundai of Silsbee. They pride themselves in ensuring that the job gets done right the first time. More

Was treated like trash We were told we was approved for a truck was waiting on papers to sign . but because we did not have all the paper work yall needed we could not leave We were told we was approved for a truck was waiting on papers to sign . but because we did not have all the paper work yall needed we could not leave with the truck. The sales rep talked to Paul and got it were we could leave with the truck and bring the paper work back on Monday but Paul had to leave before we could sign .another accounts manager got involved and said no and that me and my wife and daughter could walk home over 60 miles . but Andrew the sales men we had took us home and go yelled at and was told not to More