Hyundai of Silsbee

I talked with a sales person james amazing the work he did ,ultimately his managers upon making a hard pull on my credit still had me jumping through hoops,i detailed the amount of money i had i was looki did ,ultimately his managers upon making a hard pull on my credit still had me jumping through hoops,i detailed the amount of money i had i was looking at my credit score drop only to be told to get some one to co sign for me all this hoopla about how they would work with my bank was out the door, the same money i had i went down the street got me a car no hasssle the actual people who pull your info aren't up front they pretend to be i did buisness with the previous owners thought the atmostphere had changed i would not recommend this dealership to none of my family co workers or friends i have a good job had money right there but if you still building on your portfolio dont go for the gimmicks don't i got a bad taste when the guy says misquoted the same thing i was reading could tell me the difference between this number and that just tried to confuse me if you rich and perfect you will leap pass this but second chance people dont waste your time here keep it moving they will hard pull you credit have you rebuild for years while they laugh at you behind a computer keep your hard earned money folks go some where else. More

The actual car buying experience was just fine. However, after over 30 days, they have failed to pay off my trade-in. This has caused my lender issue me a notice of default and a negative credit r However, after over 30 days, they have failed to pay off my trade-in. This has caused my lender issue me a notice of default and a negative credit report. I am livid! More

Wonderful staff, lovely building, and great selection of cars. I lived the attention and service. cars. I lived the attention and service. More

I have owned Hyundais for years and have always been happy with them. I came in to see Jessi and purchase a new one and was extremely pleased with the whole experience. happy with them. I came in to see Jessi and purchase a new one and was extremely pleased with the whole experience. More

This dealership and Jessi was great in helping me find my new vehicle and they made the process so easy. new vehicle and they made the process so easy. More

This dealership has helpful friendly employees and they get you in and out quickly with excellent service 🏆 get you in and out quickly with excellent service 🏆 More

The car I purchased have some issue in it and the Dealer is not helping me is not helping me More

I enjoyed my buying experience from browsing to signing, all paperwork. It was only about one day turn around. All that’s needed now, is the license plate. I recommend this dealership, to anyone looking fo all paperwork. It was only about one day turn around. All that’s needed now, is the license plate. I recommend this dealership, to anyone looking for new or near new vehicle! I gave a friend, my salesperson card. I’m hoping they came to see Jessica, she’s fabulous More

Jessi was a wonderful sales person. She was extremely knowledgeable and helpful throughout the whole process. She was extremely knowledgeable and helpful throughout the whole process. More

Below a 0 rating service center has lied an avoided my daughter her car has been there multiple times for the same thing it started when car was under warranty and they bandaided it til it wasn't claimed daughter her car has been there multiple times for the same thing it started when car was under warranty and they bandaided it til it wasn't claimed it isn't the same issue with is a lie. In service center since Sept no diagnosis and she has 3 kids to haul around and a job. She has never been given any loaner or rental and months wo her car that she is still making notes on while it sits there and they do nothing . They blocked me on social Media for tagging them in a review so word wouldn't get out . I wouldn't let them work on a matchbox car More