Hyundai of Plymouth
Plymouth, MA
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A great car buying experience! Ryan, was friendly, enthusiastic and very knowledgeable. He and the rest of the staff helped to make our purchase easy and enjoyable! Thanks to all! C Ryan, was friendly, enthusiastic and very knowledgeable. He and the rest of the staff helped to make our purchase easy and enjoyable! Thanks to all! Carol Costa More
comfortable experience Having come into the dealership recently I met mr. Christopher Caulfield one of the salesman at the dealership he was very helpful and discussed in-de Having come into the dealership recently I met mr. Christopher Caulfield one of the salesman at the dealership he was very helpful and discussed in-depth all of the different available options as far as vehicles that I might consider. He spoke in depth about the Genesis which interested me he sounded very knowledgeable and was very helpful to me I just want to thank Chris and the people at the dealership in general who made the experience very easy going and comfortable one More
Great experience! I don’t have a single complaint about the process. Michael was attentive, knowledgeable, articulate, and professional during the entire transaction. W I don’t have a single complaint about the process. Michael was attentive, knowledgeable, articulate, and professional during the entire transaction. Whenever something needed to be resolved or answered, he was quick to find out the answers right away. The sale was done very quickly, without any pushy sales tactics. All in all, the car-buying process was very easy and I can’t imagine anything the dealership could have done to make it easier. More
Unfortunate experience I have been a customer of Tufankjian Hyundai for about 4 years now. I have always received excellent service and have recommended this dealership to I have been a customer of Tufankjian Hyundai for about 4 years now. I have always received excellent service and have recommended this dealership to many other people ever since I bought my first car here. Unfortunately, that has all ended this weekend. Long story short: They contacted me to ask if I was interested in getting a new vehicle. At the same time, my car was there in the shop for repairs. I was not too hopeful as I have negative equity in my car. The sales tactic they used was that they would pay off my loan for me, as they knew I did not like being upside down and didn't want to get into another situation like that. One wasted week later, as I sat in the financial manager's office, I find that they have tacked it on to my new loan. So, for a 2015 vehicle, now worth about 17-18k, and once I drive off the lot and the clock strikes midnight on New Year's Eve, it will be worth A LOT LESS, they wanted me to pay $24,000. Approximately $29k over the life of the loan. The sales manager denied omitting this very important piece of information and insinuated it was all my fault and I should have known better. After much research, this apparently is a much used sales tactic that the FTC frowns upon. I realize now that I am not as stupid as they made me feel. I was bamboozled. Needless to say, I will never be back. I will drive my car into the ground and then start fresh. I have certainly learned my lesson. More
Exceptional Experience If I could give this dealership 20 stars I would. Our sales associate, Chris Caulfield, was the most patient person I have ever dealt with in purchasi If I could give this dealership 20 stars I would. Our sales associate, Chris Caulfield, was the most patient person I have ever dealt with in purchasing a vehicle. From the moment I walked in until I purchased the car the next day, I felt like everyone had our best interest in mind. I wasn't exactly sure which vehicle I wanted and Chris let us drive many cars until we found the right one. There was absolutely no pressure. Additionally, the sales manager and the business manager were friendly and easy to deal with as well. This is my 3rd Hyundai and Tufankjian has just made a lifetime customer. More
positive experience My salesman was Mike Kelliher, I found that he listened to what I was looking for. Mike asked a few questions so as not to make any assumptions and w My salesman was Mike Kelliher, I found that he listened to what I was looking for. Mike asked a few questions so as not to make any assumptions and was very attentive. Mike and I set up my 1st maintenance appointment going thru the website to show me how easy it was. Over all, a very pleasant experience, and I am extremely happy I chose Hyundai of Plymouth for my purchase. More
How to enjoy purchasing a new vehicle My wife and I had previously purchased a vehicle at your dealership and had a great experience then. The second time around was even more pleasureable My wife and I had previously purchased a vehicle at your dealership and had a great experience then. The second time around was even more pleasureable. If any of my friends and family ask me where to go to to purchase a new or used vehicle I will definitely point them to your dealership. More
customer feedback already sent 1 potential customer in to speak or ask for Michael KELLIHER.very satisfied with total test drive, informational explanation and vehicle already sent 1 potential customer in to speak or ask for Michael KELLIHER.very satisfied with total test drive, informational explanation and vehicle review/ warranty and final purchase. More
Purchasing new car Painless and easy. They treated me well. Michael was very helpful and professional. He let me know I could call him for further help or questions on Painless and easy. They treated me well. Michael was very helpful and professional. He let me know I could call him for further help or questions on operating systems. More
Had a wonderful experience. I had a really great experience at Hyundai of Plymouth! They gave me a great deal on the vehicle that I wanted to purchase. Chris the salesman was esp I had a really great experience at Hyundai of Plymouth! They gave me a great deal on the vehicle that I wanted to purchase. Chris the salesman was especially helpful and not too pushy which is important to me. Everybody there was in the sales department was very welcoming and made me feel very comfortable. It is my second purchase in 3 years from Hyundai of Plymouth and I would go back! More