Hyundai of Plymouth

After thorough research for the most dependable, stylish and value-oriented mid-size sedan, I selected the Hyundai Sonata ES with the Nav package and sunroof. Now that the car had been chosen, I wanted to f and value-oriented mid-size sedan, I selected the Hyundai Sonata ES with the Nav package and sunroof. Now that the car had been chosen, I wanted to find the best dealership for price, friendliness, quality service and ease of doing business with. I visited a few dealerships in the area which will remain nameless. I was very disappointed with the bait and switch advertising practices and heavy handed sales techniques. They were simply there to "sell" me a vehicle, any vehicle. Finally, I went to Hyundai of Plymouth....no need to search any further. These guys and ladies were extremely friendly and made me feel totally at ease throughout the entire acquisition process. In fact, their great customer service was evidenced the day before I even went to the dealership. I contacted the Internet Sales Manager, Courtney Ross. Courtney was extremely professional, courteous and knowledgeable. I described which model (Hyundai Sonata ES) and the options I was looking for and if she could provide me with a price. We had several emails back and forth discussing different monthly payments depending on the amount of deposit. I made copies of those emails to bring to the dealership because I have been burned before. When I arrived at the dealership I was greeted promptly and with a smile. I was introduced to Courtney, who was even more pleasant than the previous day. She introduced me to Jake Eldredge who was the salesman. When I met with the Sales Manager, Joe Lawlor, and Salesman Jake Eldridge, the monthly payments were not exactly as Courtney said....they were $7 lower than expected. Now how often does that happen at a car dealership. I can be a bit finicky about certain things, especially a car that I will be driving for the next few years. Jake was extremely patient, professional and low key throughout the entire process. He knew that car inside an out. But Jake went way beyond the call of duty working with me and my quirkiness. Given that the Sonata had sooooo many technology features such as the BlueLink system, I decided to upgrade my phone to synch with my new Sonata. I still cant believe that I can start my car, turn on its lights, unlock / lock the doors, beep the horn, provide self diagnostics, alarm notification, and many other features all with my CELL PHONE. Are you kidding me that is awesome!! And Jake walked me through every step of the way. Not only that, but he assisted me in programming my phone, creating a Gmail account so that I could load other apps on to my phone, and all the Bluetooth settings. Jake explained every facet of the car and even introduced me to the dealership's service manager and arranged for my first FREE appointment after 1000 miles. I would also like to give a shout out to Marc Danner who got all the financing, registration, plates, insurance and plates, all within 24 hours. This was the best car dealership experience I ever had. Two thumbs up for Hyundai of Plymouth, you guys are the best. More

I really had an excellent experience at Hyundai of Plymouth! Great Service! Friendly staff! Definitely an honest, reliable place to buy a new or used car! Plymouth! Great Service! Friendly staff! Definitely an honest, reliable place to buy a new or used car! More

Jim and Bob Hyman did a great job assisting me in locating and purchasing my new Genesis. The process was very low pressure, quick and thorough. Great customer service so far by everyone I have delt locating and purchasing my new Genesis. The process was very low pressure, quick and thorough. Great customer service so far by everyone I have delt with, especially Jim. He is a down to earth guy and a low pressure sales person which I think makes customers feel comfortable and relaxed. Great job Jim and Hyundai of Plymouth team ! Chris More

This was the best car buying experience we have ever had. Courtney gave us a great price and itemized quote over the internet. When we arrived at the dealership we were happy to receive a hassle free visit Courtney gave us a great price and itemized quote over the internet. When we arrived at the dealership we were happy to receive a hassle free visit. Jim was informative and funny; and a pleasure to deal with. From the purchase of the car, to the financing and pickup everyone was wonderful. Every car dealership should take a lesson from this one. More

Jake help us pick out the right car! He was very pleasant, and gave us all the information we needed! We wouldn't send out family and friends I anyone else. Jake was very polite and answered any que pleasant, and gave us all the information we needed! We wouldn't send out family and friends I anyone else. Jake was very polite and answered any questions we had, he was such a pleasure to work with and was the reason we had purchased our vehicle. More

James was extreamly great in all aspects of the transaction. He went more than the extra mile to complete the sale and to get the title, registration and inspection of the vehicle so that I did n transaction. He went more than the extra mile to complete the sale and to get the title, registration and inspection of the vehicle so that I did not have to go to RMV. Dennis More

Jake Eldredge was our salesman and he was a pleasure to work with. Very polite, clean cut and dressed well. He was able to answer all the questions we presented and was knowledgable about the car we were work with. Very polite, clean cut and dressed well. He was able to answer all the questions we presented and was knowledgable about the car we were interested in. I would work with him again if looking for a car. Mr. Danner was polite and handled the paperwork quickly which we appreciated.kell More

I had a wonderful experience the moment I was greeted at I had a wonderful experience the moment I was greeted at the door. The staff has a very positive energy about them making the purchasing proces I had a wonderful experience the moment I was greeted at the door. The staff has a very positive energy about them making the purchasing process as painless as possible. I dealt with Jim and Courtney and they were kind courteous and professional. Jim is a great man, down to earth, confident and definetley enjoys his job. More

From the minute my wife and I entered the dealer lot, Sam met us with a smile and listened to what we were looking for, no high pressure sale involved. We test drove the Tucson and Santa Fe. We were sold on met us with a smile and listened to what we were looking for, no high pressure sale involved. We test drove the Tucson and Santa Fe. We were sold on the Santa Fe, Joe even brought in another model for me to test drive. From the time we entered the lot until we left 2 weeks later with our purchase, every step of the way was a pleasure. Looking forward to my June appt. for an oil change and hope to have the recall taken care of at the same time. Kudos to Hyundai of Plymouth sales crew. More

Our salesman, Mike Yuscavitch, was very knowledgeable and helpful. He was never pushy and expedited the process. I would highly recommend Mike and this dealership. helpful. He was never pushy and expedited the process. I would highly recommend Mike and this dealership. More