Hyundai of Plymouth

I had a positive experience with the female salesperson and the female desk manager, both of whom were exceptional in their roles and provided outstanding service. However, I was concerned by t salesperson and the female desk manager, both of whom were exceptional in their roles and provided outstanding service. However, I was concerned by the behavior of another manager, who appeared to be disrespectful towards his employees. I witnessed interactions that seemed demeaning, which left a negative impression on me. It is crucial for management to foster a supportive environment, as it greatly impacts both employee morale and customer experience. Overall, while I appreciated the service from the female staff, I believe that addressing the leadership style of the other manager could enhance the workplace atmosphere! More

Wonderful purchase! ! Friendly staff!! Makes you feel very welcome! Go above and beyond to help you out! I would definitely recommend this dealership. Thank you again for ! Friendly staff!! Makes you feel very welcome! Go above and beyond to help you out! I would definitely recommend this dealership. Thank you again for all your help today More

Aware, beautiful, convenient, Dealership Energized, Forward Thinking, Guest Hospitality, Inspiring Justin, Kind, Lisa Leadership, Matt, Noteworthy, Overall Presence, Questions Answered, Ron, Shawn, Tru Forward Thinking, Guest Hospitality, Inspiring Justin, Kind, Lisa Leadership, Matt, Noteworthy, Overall Presence, Questions Answered, Ron, Shawn, Truly Efficient, Ultim ate Volume, Wealth of knowledge, Xactly what we were looking for, zillion other reasons at Roundtree Hyundai, thank you for standing out as the best experience, sincerely, Maureen & David Curtis More

Sean product specialist extremely helpful vert patient I had a few questions he gave straight forward answers. love my new Kona had a few questions he gave straight forward answers. love my new Kona More

Lisa the product specialist was extremely helpful to us we are very satisfied by our experience we are very satisfied by our experience More

Great people to work with! I love my new to me SUV :) would definitely recommend! I love my new to me SUV :) would definitely recommend! More

Great experience. The staff were professional and not pushy and knowledgeable. They didn’t try to sell me stuff I didn’t need. I highly recommend this dealership. The staff were professional and not pushy and knowledgeable. They didn’t try to sell me stuff I didn’t need. I highly recommend this dealership. More

Through Truecar, I had a deal that was confirmed by the internet sales manager. It felt important to make a down payment to make sure the car wasn't sold out from under me on my way there (2+ hour trip), S internet sales manager. It felt important to make a down payment to make sure the car wasn't sold out from under me on my way there (2+ hour trip), So I called the internet sales manager who said that made sense and switched me to an agent to take the down payment. The agent had no information at all when she got the call. Once she had my name and a few particulars, she saw what had been put in by the internet sales manager. Before finishing, she had to bring in her manger. This guy proceeded to tell me that he needed to add a 2% markup to the MSRP which is what the internet sales (and Truecar quote) had told me I would pay with a dealer's fee that was already in the $42,000+ price. As soon as I had said that I thought I had a deal at the MSRP, he began gaslighting me about being an unhappy customer and therefore he wouldn't sell the car to me. My protests went unheard and eventually he hung up on me. I was more than 2 hours into the trip and almost there. I called back to speak to the internet sales manager and was told she was off for the day. When I said that I had just talked with her that morning, they admitted she was not on premises but in Chicago. She did call me back to apologize but could not do anything to help me. More

Looked for a 2022 Hyundai Tucson on CarGurus in the morning, found a potential 1 at Hyundai of Plymouth, setup an appointment to view it at 2, but didn't expect to walk away with it that very same day! morning, found a potential 1 at Hyundai of Plymouth, setup an appointment to view it at 2, but didn't expect to walk away with it that very same day! Staff was very friendly, Sean Frazier was super nice, explained everything & we moved forward with the purchase. Gave us good trade in price & financing went very smoothly. Price was fair but understandable with the low inventories. Hoping the car will be very dependable & last us many years. More

I enjoy coming to this dealership. Service is great and quick. People are friendly and helpful. I never have a problem with service people Service is great and quick. People are friendly and helpful. I never have a problem with service people More