Hyundai of Petaluma
Petaluma, CA
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Feedback Overall satisfied. Employees could follow through more versus customer having to call multiple times. Same with service. They should have called when Overall satisfied. Employees could follow through more versus customer having to call multiple times. Same with service. They should have called when cargo net came in but didn't. I still believe I should not have paid anything for the cargo net. Yes, I only paid half but it's the point that it should have been included as I wanted the exact car I test drove just a different color. It was not disclosed to me that the cover was not included until I noticed when I picked up the car. More
Horrific. They made a deal on a price, confirmed it twice, when I arrived they reneged on the deal. The just kept me from buying from another dealer They made a deal on a price, confirmed it twice, when I arrived they reneged on the deal. The just kept me from buying from another dealer More
New Car Purchase Great price, excellent service, fair value in trade in, new car exceeds my expectations. Dealership is clean, sales people are professional and court Great price, excellent service, fair value in trade in, new car exceeds my expectations. Dealership is clean, sales people are professional and courteous, overall experience excellent. More
Hyundai of Petaluma is awesome Working with Michael Lang at Petaluma Hyundai was the easiest time I have ever had buying a car they are awesome, I would definitely buy a car from th Working with Michael Lang at Petaluma Hyundai was the easiest time I have ever had buying a car they are awesome, I would definitely buy a car from them again. More
First time car buyer As a first time car buyer, Michael was friendly and helpful in providing the information I needed. He was persistent until he could find a deal that w As a first time car buyer, Michael was friendly and helpful in providing the information I needed. He was persistent until he could find a deal that would fit my needs. Yay I have a car! Thanks Michael! More
Not Great I purchased the vehicle from Hyundai of Petaluma and the experience wasn't the best. The thing I am most upset about is that the sales people sold me I purchased the vehicle from Hyundai of Petaluma and the experience wasn't the best. The thing I am most upset about is that the sales people sold me on the fact the since the car is a plug in hybrid that I would be able to California HOV stickers. Well that wasn't true as California has hit their maximum number of stickers and I now may not be able to get them. This was one of the main reasons for my purchase as I have a 6 month old and having access to the car pool lane is important for picking him up. I will say Josh was very helpful and got me a good finance rate. The sales people are pretty underwhelming and didn't know much about the vehicle I was purchasing. More
Excellent Juan from Petaluma Hyundai made my shopping experience very at ease.I used to dread shopping for cars.I walked in to Petaluma and was given a little s Juan from Petaluma Hyundai made my shopping experience very at ease.I used to dread shopping for cars.I walked in to Petaluma and was given a little space to look around.Juan did a great job.Made it so comfortable for me to shop.I even found my car.I absolutely love my Hyundai Tuscon. More
First time buyer I had a great experience buying my first car at Hyundai of Petaluma. The staff was helpful and friendly. They really went the extra mile to get me wha I had a great experience buying my first car at Hyundai of Petaluma. The staff was helpful and friendly. They really went the extra mile to get me what I needed! More
Best car buying experience ever! This was our first time at a Hyundai dealership and we left with a new car. The entire process could not have gone smoother. We had no idea the cars This was our first time at a Hyundai dealership and we left with a new car. The entire process could not have gone smoother. We had no idea the cars were so nice and affordable. Thanks to Ken Zaris for making the car buying experience our best ever. We love our new Tucson! More
Dealer Review It was my first time purchasing a Hyundai. The brand was not on my radar but am glad to have purchased Elantra with full option that was at the right It was my first time purchasing a Hyundai. The brand was not on my radar but am glad to have purchased Elantra with full option that was at the right price range. More