Hyundai of Petaluma
Petaluma, CA
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Top Notch Experience at Petaluma Hyundai! Our salesperson was Mike Lang. He was very friendly, courteous, patient and professional - just a really genuine person and good communicator. He ask Our salesperson was Mike Lang. He was very friendly, courteous, patient and professional - just a really genuine person and good communicator. He asked questions to determine our needs and answered all our questions clearly. Once he determined our needs he was good about keeping us on target and letting us know if models/options we inquired about would be out of our price range. Our finance officer was Josh Switzer - he was FANTASTIC - getting us a great financing package. Frankly we went in that day withh a 2006 Sonata in need of what turned out to be major repairs. With us not wanting to sink big $ into a 10 year old car, he happily sat down with us to review possible options, including trade in/buyout of the Sonata. He determined our general price range to start and then went the extra mile to get us a financing package that would work for our budget - we really appreciated that. Another person we spoke to, about Sonata repairs, was Kat - she was very professional, courteous and communicates well, well organized and methodical - seems to keep the Service area moving right along from what we could tell. The repair items detailed in the mechanic's inspection were pretty consistent with what we already knew about the car. The two front desk women at the front desk while we were there were also very nice, checking in with us every so often to make sure we were comfortable while waiting. Long story short, we are really happy and grateful for the service we received, especially from Mike and Josh - just really a "Wow - did all that good stuff just really happen?" experience for us. We love the new Elantra as it's just perfect for us and fun and easy to drive! We'll happily recommend this dealership and the staff there to anyone we know looking for a car. THANK YOU! More
Hyundai lease/trade-in Oscar and Josh were wonderful to work with. We appreciated all of their help and they answered all of our questions, we are very happy with our new H Oscar and Josh were wonderful to work with. We appreciated all of their help and they answered all of our questions, we are very happy with our new Hyundai Sante Fe Sport. More
Friendly not pushy I loved that there was no pressure and at the same time very present. No dancing around, straight forward. They put up with our humor I loved that there was no pressure and at the same time very present. No dancing around, straight forward. They put up with our humor More
Great service I bought a car for my aging mother and the safety features were important. Gabe and the sales manager helped us find the right car for my mom's needs, I bought a car for my aging mother and the safety features were important. Gabe and the sales manager helped us find the right car for my mom's needs, and went above and beyond in making sure we understood how to use the safety features, as well as making sure we were confident about the car in all aspects. We had such a great experience! The best, most genuine, experience I have ever had when buying a car. More
Positive experience overall I had an overall great experience purchasing my first brand new car ever. The service was better than I expected in that the team was responsive to my I had an overall great experience purchasing my first brand new car ever. The service was better than I expected in that the team was responsive to my needs and did not try to push anything on me that I did not go in there seeking. The only problem I have encountered with the experience is that the dealership could not find the second key to my car and the follow up promised has not panned out. My boyfriend and I have made numerous calls to the dealership to resolve the situation and we have been ignored. This, unfortunately, is changing my view of the whole experience. I expected prompt resolution to the situation and am sorely disappointed and concerned. More
If you have to go out of your way to buy a car at Hyundai of Petaluma One of the easiest transactions I've ever had buying a car....I love my 2017 Santa Fe Sport!!! Ask for Mike he is a super friendly sales person and h One of the easiest transactions I've ever had buying a car....I love my 2017 Santa Fe Sport!!! Ask for Mike he is a super friendly sales person and he will go out of his way to see that you are satisfied with your purchase!!! More
Amazing experience I was really unsure of getting a new car bit Petaluma made it happen I didn't have a great credit score but they were able to find the right bank for I was really unsure of getting a new car bit Petaluma made it happen I didn't have a great credit score but they were able to find the right bank for my needs. Excellent service highly recommend usually I would never recommend anyone going to a dealership because of the hassle. But this was not the case. More
Great dealership! I've now leased two cars here, and had service done, and everyone I've worked with has been super nice and helpful! It's worth the drive to Petaluma I've now leased two cars here, and had service done, and everyone I've worked with has been super nice and helpful! It's worth the drive to Petaluma to take my car here for service. Plus, I've now had both a Sonata and an Elantra, and they are great cars! More
Highly Recommend Josh and Michael were both incredibly helpful, above and beyond my expectations. I certainly did not intend on buying a Hyundai, and was there to loo Josh and Michael were both incredibly helpful, above and beyond my expectations. I certainly did not intend on buying a Hyundai, and was there to look at a used car instead, which I found online. Both of them helped me without pressuring, and I ended up in a new Hyundai, which I'm quite happy with, and exceeded my expectation. I would definitely recommend both of them (and already have) to friends and colleagues, as a professional, helpful, knowledgeable, humorous, pressure-free and easy team to work with. Thank you! More
Another very happy customer of Hyundai of Petaluma. I couldn't be more pleased with my new Genesis Coupe, I have owned about 37 vehicles over the past 50 years, and I'm very please with this new 2016 co I couldn't be more pleased with my new Genesis Coupe, I have owned about 37 vehicles over the past 50 years, and I'm very please with this new 2016 coupe. I'm also please with the service and professionalism of the staff at Hyundai of Petaluma. Your staff was well informed, and provided me with an excellent purchasing experience... I will recommend your dealership to my friends, and business clients. Sincerely, R. K. Heinrich More