Hyundai of Palatine

Service really is lousy. What ever they say length of service will be .. DOUBLE IT. They are idiots in estimating the time to service your vehicle. Excuses? They have a bushel of it. service will be .. DOUBLE IT. They are idiots in estimating the time to service your vehicle. Excuses? They have a bushel of it. More

Chester Nichols really takes the time for his customers and try’s to give straight answers and very professional when showing the numbers. Thank you! and try’s to give straight answers and very professional when showing the numbers. Thank you! More

Leased a car 3 yrs ago, different ownership, terrible. Was there yesterday, Rod was great, going back today for new car. Unlike before not pushy Was there yesterday, Rod was great, going back today for new car. Unlike before not pushy More

Chet and all the staff made the process so simple and enjoyable. I have purchased many cars and have never been treated better. I would recommend him to anyone. enjoyable. I have purchased many cars and have never been treated better. I would recommend him to anyone. More

Chet is the best salesman we’ve encountered. He pushed through and fought for the Deal that we wanted. Chet, Brian and Jim should be named the Car Avengers because their teamwork was unmatched. PERIODT. I through and fought for the Deal that we wanted. Chet, Brian and Jim should be named the Car Avengers because their teamwork was unmatched. PERIODT. I look forward to work with them again in the near future. Thank you guys very much for all that you do! :) More

The absolute best experience I’ve ever had! These guys went above and BEYOND for me. From start to finish I felt so welcomed and cared for. They worked so hard to get me the best deal they could. I will m went above and BEYOND for me. From start to finish I felt so welcomed and cared for. They worked so hard to get me the best deal they could. I will most definitely go back and I suggest everyone looking for a car to come here and ask for Chet Nichols! He’s the best it’s clear he does what he does to help people not just to improve sales or commission. They promised me my dream car and I was able to drive off with it today! Incredible experience working w Chet Jim and Brian! Thank you guys so much!! More

Jason Kell went above and beyond to make are car buying experience extremely enjoyable he took the time and was not pushy he was great. experience extremely enjoyable he took the time and was not pushy he was great. More

My experience at palatine Hyundai was the most pleasant experience I’ve had in a long time, Chet the sales rep was awesome gives u exactly what u ask for and also goes the extra mile to help u out. Highly experience I’ve had in a long time, Chet the sales rep was awesome gives u exactly what u ask for and also goes the extra mile to help u out. Highly recommend this dealership More

Good Information Sales person was able to provide answers to all my questions so I could make a good decision. Great service in the sales department area. Sales person was able to provide answers to all my questions so I could make a good decision. Great service in the sales department area. More

Horrible customer service experience The only good experience I had with this place was with the salesman who sold me the car. Everything after that has discouraged me from going to this The only good experience I had with this place was with the salesman who sold me the car. Everything after that has discouraged me from going to this place again. They lied to me when I tried to cancel my extended car warranties; I literally had to show them the contract saying that I have 30 days to return them. Really???!! I have been waiting almost 5 months to get my money back from car warranties that I literally canceled a few days after purchase. The staff has been dishonest and prolonging this return unnecessarily. I guess they don't care about reviews or returning customers. I'm never purchasing a car there again, that's for sure. More