Hyundai of Palatine
Palatine, IL
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Bought new 2014 Sonata, highly recommend this location! The salesman I worked with was Dan Rose. He was very easy to work with, very helpful, and had a courteus and warm approach to the process. I was able The salesman I worked with was Dan Rose. He was very easy to work with, very helpful, and had a courteus and warm approach to the process. I was able to buy a new 2014 Sonata and also trade in my old car in one day with a very easy and straight-forward process. This location is run well, its new and clean, the sales staff was knowledgable and and very nice to work with. I definitely recommend this Hyundai location and salesman to anyone looking to purchase a car! More
A 'good feeling' experience We were visiting family in the area & after being told that a new Hyundai Dealership had opened recently nearby, stopped in to just test drive the new We were visiting family in the area & after being told that a new Hyundai Dealership had opened recently nearby, stopped in to just test drive the new Hyundai Sonata Hybrid Ltd. Saleman, Dan Rose, made it a total 'good feeling' experience with no high pressure sales intimidation that is a turnoff in many dealerships. He knows how to listen to the customers needs & comes across very honest & sincere in his dealings. For me, the saleman has to sell himself first before he can sell the car. After a positive test drive, Dan was able to answer all our questions as a very knowledgeable professional. The end result was we walked out the proud owner of a new Sonata Hybrid. Thanks Dan & Patrick Hyundai. More
New Hyundai Sonata Purchase During my new car search, I visited 5 dealers in all, and Patrick Hyundai in Palatine was my best experience by far. I really appreciated how I was t During my new car search, I visited 5 dealers in all, and Patrick Hyundai in Palatine was my best experience by far. I really appreciated how I was treated by my salesperson Dan during my 1st visit for my test drive, he made it very easy for me to want to come back to buy a car. Other dealers were much more intimidating experiences, as the salespersons applied pressure and played games. Dan was very straightforward, he didn't play any games, he was able to answer all my questions, and I felt like I could trust him. When I came back for a 2nd visit to buy the car, the experience was very smooth and painless. I drove home in my new car completely satisfied with everything. More
Great experience due to the service provided I visited the dealer looking to buy a used or new vehicle after having visited a couple of near by dealers. I was unsure of what to do until Barry cam I visited the dealer looking to buy a used or new vehicle after having visited a couple of near by dealers. I was unsure of what to do until Barry came into place. He was super attentive, friendly and pleasing. In a few minutes he helped me find a vehicle that I liked and was within my budget. The main thing I liked is that at no point I felt like I was being played with my vehicle trade. At a near by dealer they seemed to be playing games with the offer on my vehicle trade and they also had an arrogant attitude. More
We were comparing Toyota Rav 4 and Hyundai Tuscon and from the time we walked thru the door at Patrick Hyundai and we met Dave, we experienced professional, friendly, and a courteous individual. He was w from the time we walked thru the door at Patrick Hyundai and we met Dave, we experienced professional, friendly, and a courteous individual. He was well informed and was able to answer all our questions and concerns. It took several days to make our decision and we were not pressured at all from Dave. The final process of paperwork was made easy by his professionalism. We also had a positive contact with the financial manager from Patrick Hyundai. Dave also came in on his day off to complete the sale to make sure everything went as planned. We would highly recommend Patrick Hyundai to anyone who would ask. And the car is everything we expected and more. More
Buying a new car can be a long drawn out frustrating process. Dave Polcik and Patrick Hyundai of Palatine made this car purchase faster, easier and the most pleasant I have yet to experience. My quest process. Dave Polcik and Patrick Hyundai of Palatine made this car purchase faster, easier and the most pleasant I have yet to experience. My questions were answered quickly, the pricing was the best I had compared and doing the paperwork was a breeze. I deplore hard sells or being pushed for something I said I didn't want. Dave listened and respected my desires and didn't push back on extras or add-on's. I actually enjoyed my car buying experience this time. Thanks Dave and thanks Patrick Hyundai of Palatine I will definitely be recommending you! More
My experience was very good. I was able to get the deal I wanted and walked out a very satisfied customer. Also the followup experience by the dealership was very good and I got the feeling I was cared about wanted and walked out a very satisfied customer. Also the followup experience by the dealership was very good and I got the feeling I was cared about as a customer. More
Very accommodating and friendly. The Service Manager, Jim Gruman, was very helpful fixing the mechanical problem within a day. He personally introduced himself offering help at any time. The Sales Mana Jim Gruman, was very helpful fixing the mechanical problem within a day. He personally introduced himself offering help at any time. The Sales Manager, Tony, aided me in acquiring a key and having the contract errors corrected. Everyone else was friendly, polite and pleasant. More
Everything about my 2003 pontiac grand am was falsely advertised. Norm lost my financing paperwork with my monthly payment amount and had to rerun it. I ended up having to pay $50 more per month than I c advertised. Norm lost my financing paperwork with my monthly payment amount and had to rerun it. I ended up having to pay $50 more per month than I could afford. They could not provide a carfax or any mechanical or maintenance records for the vehicle. I was told I get a year parts and service. When I needed new rotors, they refused to honor the agreement. I would only recommend this place if I wanted to see someone go through financial ruin. If you're looking to buy a quality vehicle, go to Gary Lang Auto Group or Carmax. They are both honest and upfront about everything. When the grand am was totaled last Christmas, it was the best thing that happened to the vehicle. The other driver was at fault and his insurance paid off the car. All I can think of every time I see anyone on the lot is,"good luck fixing your credit after that purchase." More
Sold car that had been in an accident (discovered later) Sold car that had been in an accident (discovered later) Reported wrong mileage to DMV (So carfax now has my car blacklisted) (reported correct milea Sold car that had been in an accident (discovered later) Reported wrong mileage to DMV (So carfax now has my car blacklisted) (reported correct mileage to me however) WOULD NOT RECCOMEND this dealership at all Dont make the mistake I made: Check all doors very very carefully (I did, but still missed) Buy a car on a very ver bright sunny day) Check all tires (if 3 are one brand, and 1 is another brand = uhoh) More