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Hyundai of Palatine
Palatine, IL
446 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 446 reviews
March 07, 2014
Buying a new car can be a long drawn out frustrating process. Dave Polcik and Patrick Hyundai of Palatine made this car purchase faster, easier and the most pleasant I have yet to experience. My quest process. Dave Polcik and Patrick Hyundai of Palatine made this car purchase faster, easier and the most pleasant I have yet to experience. My questions were answered quickly, the pricing was the best I had compared and doing the paperwork was a breeze. I deplore hard sells or being pushed for something I said I didn't want. Dave listened and respected my desires and didn't push back on extras or add-on's. I actually enjoyed my car buying experience this time. Thanks Dave and thanks Patrick Hyundai of Palatine I will definitely be recommending you! More
by jeffsamuels
Employees Worked With
David Polcik
March 03, 2014
My experience was very good. I was able to get the deal I wanted and walked out a very satisfied customer. Also the followup experience by the dealership was very good and I got the feeling I was cared about wanted and walked out a very satisfied customer. Also the followup experience by the dealership was very good and I got the feeling I was cared about as a customer. More
by barrytenns
Employees Worked With
Sales Executive - John Fiordirosa
January 30, 2014
Very accommodating and friendly. The Service Manager, Jim Gruman, was very helpful fixing the mechanical problem within a day. He personally introduced himself offering help at any time. The Sales Mana Jim Gruman, was very helpful fixing the mechanical problem within a day. He personally introduced himself offering help at any time. The Sales Manager, Tony, aided me in acquiring a key and having the contract errors corrected. Everyone else was friendly, polite and pleasant. More
by belvin5
Employees Worked With
retired
July 10, 2011
Everything about my 2003 pontiac grand am was falsely advertised. Norm lost my financing paperwork with my monthly payment amount and had to rerun it. I ended up having to pay $50 more per month than I c advertised. Norm lost my financing paperwork with my monthly payment amount and had to rerun it. I ended up having to pay $50 more per month than I could afford. They could not provide a carfax or any mechanical or maintenance records for the vehicle. I was told I get a year parts and service. When I needed new rotors, they refused to honor the agreement. I would only recommend this place if I wanted to see someone go through financial ruin. If you're looking to buy a quality vehicle, go to Gary Lang Auto Group or Carmax. They are both honest and upfront about everything. When the grand am was totaled last Christmas, it was the best thing that happened to the vehicle. The other driver was at fault and his insurance paid off the car. All I can think of every time I see anyone on the lot is,"good luck fixing your credit after that purchase." More
by erin_gerena
Employees Worked With
the drunk, norm. garbage can full of empty corona bottles. he's also unprofessional and underhanded.
October 30, 2008
Sold car that had been in an accident (discovered later) Sold car that had been in an accident (discovered later) Reported wrong mileage to DMV (So carfax now has my car blacklisted) (reported correct milea Sold car that had been in an accident (discovered later) Reported wrong mileage to DMV (So carfax now has my car blacklisted) (reported correct mileage to me however) WOULD NOT RECCOMEND this dealership at all Dont make the mistake I made: Check all doors very very carefully (I did, but still missed) Buy a car on a very ver bright sunny day) Check all tires (if 3 are one brand, and 1 is another brand = uhoh) More
by Bobevanwhite
Employees Worked With
The guy who likes cigars
February 29, 2008
Great people, no hassle, fair. Had a minor issue and it was addressed right away. Will be recommending to others. We purchased the vehicle on 2/29/08 was addressed right away. Will be recommending to others. We purchased the vehicle on 2/29/08 More
by bk
Employees Worked With
Joe Perlin
