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Hyundai of Palatine

Palatine, IL

3.2
451 Reviews

221 E. Lake Cook Road

Palatine, IL

60074

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Showing 451 reviews

June 04, 2014

Bought new 2014 Sonata, highly recommend this location! The salesman I worked with was Dan Rose. He was very easy to work with, very helpful, and had a courteus and warm approach to the process. I was able More

by Sean1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rose
Jun 05, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Sean, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Dan is elated to have been able to make the process straight-forward for you--we wouldn't want to sell you a vehicle until all concerns had been addressed--while simultaneously closing the deal in a timely manner, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

May 17, 2014

A 'good feeling' experience We were visiting family in the area & after being told that a new Hyundai Dealership had opened recently nearby, stopped in to just test drive the new More

by rspieks
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rose
May 19, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Dan is delighted to have been able to sit down and go over what you were looking for in your next automobile--we wouldn't want to sell you a vehicle that didn't fit your needs--while still providing a relaxing atmosphere to reach a decision, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

May 01, 2014

New Hyundai Sonata Purchase During my new car search, I visited 5 dealers in all, and Patrick Hyundai in Palatine was my best experience by far. I really appreciated how I was t More

by jmazik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rose
May 01, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review James, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! We are very disappointed to hear you had such negative experiences with other dealerships but are grateful you were brave enough to press on! Dan is delighted to have been able to go through all your options--we wouldn't want to sell you a vehicle that didn't fit your needs--while still providing a comfortable environment to reach a decision, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

April 16, 2014

Great experience due to the service provided I visited the dealer looking to buy a used or new vehicle after having visited a couple of near by dealers. I was unsure of what to do until Barry cam More

by JoelRivera18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Ross
Apr 16, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Joel, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! We are very disappointed to hear you had such a negative experience at another dealership but are grateful you were brave enough to persevere! Barry is overjoyed to have been able to exercise his extensive product knowledge while still providing a comfortable environment to reach a decision after making sure you were offered a great deal, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

March 11, 2014

We were comparing Toyota Rav 4 and Hyundai Tuscon and from the time we walked thru the door at Patrick Hyundai and we met Dave, we experienced professional, friendly, and a courteous individual. He was w More

by GOOSE35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Polcik
Mar 11, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, glad you were able to experience the Patrick difference! Dave is overjoyed to have been able to exercise his extensive product knowledge while still being able to provide a comfortable atmosphere for you to come to a decision, we look forward to the referrals and seeing you during your first service visit! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

March 07, 2014

Buying a new car can be a long drawn out frustrating process. Dave Polcik and Patrick Hyundai of Palatine made this car purchase faster, easier and the most pleasant I have yet to experience. My quest More

by jeffsamuels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Polcik
Mar 07, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Jeff, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Dave is overjoyed to have been able to provide a comfortable environment while simultaneously handling all your questions and getting you a great deal, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

March 03, 2014

My experience was very good. I was able to get the deal I wanted and walked out a very satisfied customer. Also the followup experience by the dealership was very good and I got the feeling I was cared about More

by barrytenns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Executive - John Fiordirosa
Mar 04, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Barry, we recognize there are other Hyundai dealers out there and we thank you for choosing us to share this special experience with you! John is so happy to have been able to help you get a great deal, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

January 30, 2014

Very accommodating and friendly. The Service Manager, Jim Gruman, was very helpful fixing the mechanical problem within a day. He personally introduced himself offering help at any time. The Sales Mana More

by belvin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
retired
Jan 31, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, we are glad you were able to experience the Patrick difference! Jim is so happy to have been able to meet you and answer any questions, we are overjoyed to have exceeded your expectations in returning your car to you! Tony is pleased to have been able to share his extensive knowledge with handling these situations, come back soon! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

July 10, 2011

Everything about my 2003 pontiac grand am was falsely advertised. Norm lost my financing paperwork with my monthly payment amount and had to rerun it. I ended up having to pay $50 more per month than I c More

by erin_gerena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
the drunk, norm. garbage can full of empty corona bottles. he's also unprofessional and underhanded.
October 30, 2008

Sold car that had been in an accident (discovered later) Sold car that had been in an accident (discovered later) Reported wrong mileage to DMV (So carfax now has my car blacklisted) (reported correct milea More

by Bobevanwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The guy who likes cigars
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