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Hyundai of Palatine

Palatine, IL

3.0
446 Reviews

221 E. Lake Cook Road

Palatine, IL

60074

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Showing 446 reviews

July 23, 2014

Purchase of 2015 Hyundai Sonata Purchased a 2015 Hyundai Sonata from Patrick Hyundai. All the people I dealt with with were excellent. I got exactly what I wanted including a spec More

by redcar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Matzkin, Dan Ditusa, Brian Wheeler
Jul 28, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! We are very disappointed to hear you had such negative experiences with other dealerships but are grateful you were brave enough to persevere! Dan, Jeff & Brian are gladdened to have been able to exceed your expectations--we have always believed the Sonata would surprise many prospects new to Hyundai--while not overlooking your safety installing your front parking sensors, glad you were able to experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

July 21, 2014

Getting what you want. I had never given a thought to buying Hyundai autos as I am sure there are many others doing the same. Well, go drive one, not just around the block. More

by Earniebailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Jul 21, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Earnie, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! We've always believed the Genesis--or any model from the Hyundai Motors lineup--made a very compelling argument when faced against comparable models, glad you were able to save money and experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

July 16, 2014

Bought a new 2014 Sonata Hybrid We went to the dealership looking for a Hybrid and our sales person, Victoria Cade, showed us every model available. Whatever we wanted to see, Victo More

by LC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Cade
Jul 17, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Victoria is ecstatic to have been able to walk you through all your options--even if it meant collaborating with one of the many reputable Hyundai dealers throughout the area--while not overlooking our responsibility to the customer does not end when you leave the dealership, glad you were able to experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

July 15, 2014

Bought a new 2014 Elantra I went to this dealership debating whether to go for a Toyota or a Hyundai pre-owned car. I was also looking for a trade-in on my '98 Corolla. I was g More

by nitinkhanna04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Matykiewicz
Jul 16, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! JP is exulted to have been able to hand over the keys to your new Elantra--for such a low price--while making sure you provided enough privacy to reach a decision, glad you were able to experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

June 21, 2014

Buy new Hyundai Accent The salesman I worked with was Jeffry Matzkin. He was very nice, very helpful. I was able to buy a new 2014 Hyunda Accent with a very straight-forw More

by Dima1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry Matzkin
Jun 23, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Jeffry is thrilled to have been able to make the process straight-forward for you--we wouldn't want to sell you a vehicle until you were comfortable operating it--while simultaneously making sure you never felt pressured throughout the purchase, glad you were able to experience the Patrick difference! Enza Lappo, Customer Relations Specialist, elappo@patrickcars.com

June 04, 2014

Bought new 2014 Sonata, highly recommend this location! The salesman I worked with was Dan Rose. He was very easy to work with, very helpful, and had a courteus and warm approach to the process. I was able More

by Sean1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rose
Jun 05, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Sean, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Dan is elated to have been able to make the process straight-forward for you--we wouldn't want to sell you a vehicle until all concerns had been addressed--while simultaneously closing the deal in a timely manner, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

May 17, 2014

A 'good feeling' experience We were visiting family in the area & after being told that a new Hyundai Dealership had opened recently nearby, stopped in to just test drive the new More

by rspieks
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rose
May 19, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Dan is delighted to have been able to sit down and go over what you were looking for in your next automobile--we wouldn't want to sell you a vehicle that didn't fit your needs--while still providing a relaxing atmosphere to reach a decision, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

May 01, 2014

New Hyundai Sonata Purchase During my new car search, I visited 5 dealers in all, and Patrick Hyundai in Palatine was my best experience by far. I really appreciated how I was t More

by jmazik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rose
May 01, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review James, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! We are very disappointed to hear you had such negative experiences with other dealerships but are grateful you were brave enough to press on! Dan is delighted to have been able to go through all your options--we wouldn't want to sell you a vehicle that didn't fit your needs--while still providing a comfortable environment to reach a decision, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

April 16, 2014

Great experience due to the service provided I visited the dealer looking to buy a used or new vehicle after having visited a couple of near by dealers. I was unsure of what to do until Barry cam More

by JoelRivera18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Ross
Apr 16, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review Joel, in today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! We are very disappointed to hear you had such a negative experience at another dealership but are grateful you were brave enough to persevere! Barry is overjoyed to have been able to exercise his extensive product knowledge while still providing a comfortable environment to reach a decision after making sure you were offered a great deal, glad you were able to experience the Patrick difference! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

March 11, 2014

We were comparing Toyota Rav 4 and Hyundai Tuscon and from the time we walked thru the door at Patrick Hyundai and we met Dave, we experienced professional, friendly, and a courteous individual. He was w More

by GOOSE35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Polcik
Mar 11, 2014 -

Hyundai of Palatine responded

Thanks for the 5 Star review, glad you were able to experience the Patrick difference! Dave is overjoyed to have been able to exercise his extensive product knowledge while still being able to provide a comfortable atmosphere for you to come to a decision, we look forward to the referrals and seeing you during your first service visit! Steve Kahn, Customer Relations Manager, skahn@patrickcars.com

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