
Hyundai of Palatine
Palatine, IL
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Go Hyundai and go Michael Johnston I bought my first Hyundai, an Excel, in 1985 and have been driving Hyundai cars one after another ever since. In addition to the Excel, there were two I bought my first Hyundai, an Excel, in 1985 and have been driving Hyundai cars one after another ever since. In addition to the Excel, there were two Accents and a Tucson before the most recent addition of a Genesis, which I bought from Michael Johnston at Patrick Hyundai of Palatine. In the beginning, the Excel’s affordability was very attractive to a young and rapidly growing family. It became a fixture of my family as soon as I realized that Hyundai cars are also quite dependable. Now that my family has grown up and I can even spend a little more for a name plate, but a conversation with Mike changed my mind. It was the most pleasant car buying experience I have ever had! I must admit that the price was also good. More
Excellent pricing and people We had excellent buying experience with Michael and Jose. I negotiated price with internet sales agent and they honored the best price i found on true We had excellent buying experience with Michael and Jose. I negotiated price with internet sales agent and they honored the best price i found on truecar.com. More
Review of Dan Rose I was interested in a 2015 Hyundai Sonata. My husband passed away lasat year and my son-in-law came with me. Dan Rose was my salesman. I had the best I was interested in a 2015 Hyundai Sonata. My husband passed away lasat year and my son-in-law came with me. Dan Rose was my salesman. I had the best experience ever when buying a car. The first time I came I told him I wanted to test drive the car but was not ready to buy that day. He never pushed me to buy an ddidn't "bug me"on the phone. I came back about days later ready to buy. He found the car I wanted and made the whole process very simple and exactly what I was hoping for.He explained everything in detai and answered all of my many questions, some of the same questions many times. He made what for me was a difficult situation very helpful. He was very courteous. I have since called him several times with questions and he always responded and was very helpful. I am sure I will have more questions and it is good to know he is available to help me. I would definitely recommend him to someone looking to purchase a car. More
Oil Change My second oil change since purchasing my certified pre-owned 2011 Sonata from Patrick Hyundai was easy-peasy. Unlike other dealership's service adviso My second oil change since purchasing my certified pre-owned 2011 Sonata from Patrick Hyundai was easy-peasy. Unlike other dealership's service advisors, Pat didn't try to sell me stuff I didn't need or want. Thanks for a wonderful experience! More
Great! Quick, prompt greeting. Clear description of service being done. Took several coupons and added one i didn't know about. Nice staff. Friendly and Quick, prompt greeting. Clear description of service being done. Took several coupons and added one i didn't know about. Nice staff. Friendly and helpful. More
Great Salesman!!! This was my first experience buying a car, I had been to many dealers and felt pressured to buy just so the sales person could make a sale. When I w This was my first experience buying a car, I had been to many dealers and felt pressured to buy just so the sales person could make a sale. When I walked into Patrick Hyundai of Palatine, I was greeting by a sales person Dan Rose. He was excellent. He made the purchasing experience pleasant and was not pushy. Dan allowed me to really take my time to decide how I wanted to move forward. He listened and picked up quickly what I was looking for and never try to push me into something I didn't need. It took me 4 days to really decide the direction I wanted to take and Dan was very patient, didn't blow up my cell phone or try to make excuses while I was there why I should just close already. The atmosphere was also felt friendly and excepting. I would recommend Patrick Hyundai of Palatine to anyone who is looking to buy a car and would strongly recommend working with Dan Rose if you want to be treated with respect and like a person, not just another money ticket. More
bad experience they changed the price when I was ready to buy and now the price is back to what it was before I already bought a new car but I feel like I was sub they changed the price when I was ready to buy and now the price is back to what it was before I already bought a new car but I feel like I was subjected to a discrimination in this place this is my experience the choice is yours More
Best salesman This was my first time buying from Patrick Hyundai in palatine and it was a great choice. I had an amazing experience. The salesman I worked with was This was my first time buying from Patrick Hyundai in palatine and it was a great choice. I had an amazing experience. The salesman I worked with was Jim Delaney and he was professional, fast, and efficient. I got the car I wanted for the price I wanted and was extremely helpful. He is friendly, knowledageable and approachable. I would recommend him to anyone. All the people there work as a team and even when it was chaotic and busy at the time that I went, they helped each other out so I could leave. More
Extremely helpful I have always had a great experience at Patrick Hyundai. Pat McMahon was so great and accommodating. It was incredible to be treated so great and I de I have always had a great experience at Patrick Hyundai. Pat McMahon was so great and accommodating. It was incredible to be treated so great and I definitely would and have recommended Patrick Hyundai in Palatine to friends. More
Outstanding Service Department The entire staff is friendly and customer focused. I was not happy with service work done at another place, and I had tried Patrick Hyundai a couple o The entire staff is friendly and customer focused. I was not happy with service work done at another place, and I had tried Patrick Hyundai a couple of times and had liked them so far. For a major service work, I gave them an oppurtinity - they were able to work around schedules and give me a loaner car for the couple of days my Santa Fe was in the shop. The time estimate and the quality of work was very high. This has been the best service experience in last 5 years - credit goes to the service team in working well as a team (esp John). More