Hyundai of Palatine

Service appointment I was greeted by my service advisor John Niemann told him I was there for oil change was told it would probably be an hour I said fine and was headed I was greeted by my service advisor John Niemann told him I was there for oil change was told it would probably be an hour I said fine and was headed for customer lounge about 20 minutes latter John informed me that their was a recall on tires and front cowel that a set of tires had been ordered and that they were replacing cowel that goes across bottom of wind shield per Hyundi was informed that I would get a call to have tires installed I appreciate the upfront and straight forward approach and not being told I need a whole bunch of things done only what's needed Frank Zaccari More

Go Hyundai and go Michael Johnston I bought my first Hyundai, an Excel, in 1985 and have been driving Hyundai cars one after another ever since. In addition to the Excel, there were two I bought my first Hyundai, an Excel, in 1985 and have been driving Hyundai cars one after another ever since. In addition to the Excel, there were two Accents and a Tucson before the most recent addition of a Genesis, which I bought from Michael Johnston at Patrick Hyundai of Palatine. In the beginning, the Excel’s affordability was very attractive to a young and rapidly growing family. It became a fixture of my family as soon as I realized that Hyundai cars are also quite dependable. Now that my family has grown up and I can even spend a little more for a name plate, but a conversation with Mike changed my mind. It was the most pleasant car buying experience I have ever had! I must admit that the price was also good. More

Excellent pricing and people We had excellent buying experience with Michael and Jose. I negotiated price with internet sales agent and they honored the best price i found on true We had excellent buying experience with Michael and Jose. I negotiated price with internet sales agent and they honored the best price i found on truecar.com. More

Review of Dan Rose I was interested in a 2015 Hyundai Sonata. My husband passed away lasat year and my son-in-law came with me. Dan Rose was my salesman. I had the best I was interested in a 2015 Hyundai Sonata. My husband passed away lasat year and my son-in-law came with me. Dan Rose was my salesman. I had the best experience ever when buying a car. The first time I came I told him I wanted to test drive the car but was not ready to buy that day. He never pushed me to buy an ddidn't "bug me"on the phone. I came back about days later ready to buy. He found the car I wanted and made the whole process very simple and exactly what I was hoping for.He explained everything in detai and answered all of my many questions, some of the same questions many times. He made what for me was a difficult situation very helpful. He was very courteous. I have since called him several times with questions and he always responded and was very helpful. I am sure I will have more questions and it is good to know he is available to help me. I would definitely recommend him to someone looking to purchase a car. More

Oil Change My second oil change since purchasing my certified pre-owned 2011 Sonata from Patrick Hyundai was easy-peasy. Unlike other dealership's service adviso My second oil change since purchasing my certified pre-owned 2011 Sonata from Patrick Hyundai was easy-peasy. Unlike other dealership's service advisors, Pat didn't try to sell me stuff I didn't need or want. Thanks for a wonderful experience! More

Great! Quick, prompt greeting. Clear description of service being done. Took several coupons and added one i didn't know about. Nice staff. Friendly and Quick, prompt greeting. Clear description of service being done. Took several coupons and added one i didn't know about. Nice staff. Friendly and helpful. More

Great Salesman!!! This was my first experience buying a car, I had been to many dealers and felt pressured to buy just so the sales person could make a sale. When I w This was my first experience buying a car, I had been to many dealers and felt pressured to buy just so the sales person could make a sale. When I walked into Patrick Hyundai of Palatine, I was greeting by a sales person Dan Rose. He was excellent. He made the purchasing experience pleasant and was not pushy. Dan allowed me to really take my time to decide how I wanted to move forward. He listened and picked up quickly what I was looking for and never try to push me into something I didn't need. It took me 4 days to really decide the direction I wanted to take and Dan was very patient, didn't blow up my cell phone or try to make excuses while I was there why I should just close already. The atmosphere was also felt friendly and excepting. I would recommend Patrick Hyundai of Palatine to anyone who is looking to buy a car and would strongly recommend working with Dan Rose if you want to be treated with respect and like a person, not just another money ticket. More

bad experience they changed the price when I was ready to buy and now the price is back to what it was before I already bought a new car but I feel like I was sub they changed the price when I was ready to buy and now the price is back to what it was before I already bought a new car but I feel like I was subjected to a discrimination in this place this is my experience the choice is yours More