Hyundai of Palatine

It Was High Time. Was driving a 15-year old VW, so was well overdue for a new car. Put off as long as I could - it's intimidating, & oy vey, the thought of car payment Was driving a 15-year old VW, so was well overdue for a new car. Put off as long as I could - it's intimidating, & oy vey, the thought of car payments again! Fell in love with a 2015 Veloster. Seems Hyundai's been getting a lot of respect in the auto world in the last several years, and my sales exec, Dave Polcik, was gregarious and helpful with my many questions & 2 test drives. He never high-pressured me, & just wanted me to have as much info as possible in making an important decision that I will be living with for at least the next 5 to 10 years. He kept in touch with me over the few weeks I needed to ponder. Summing up, Dave was an ace and a pleasure to deal with, & took a lot of anxiety out of the ordeal of buying a new car. The Palatine dealership is beautiful, and am no longer embarrassed about my mode of transportation. More

Awesome. Great place to do business with. The first dealer we visited. Had everything we wanted in our car plus more and at the right price. Great place to do business with. The first dealer we visited. Had everything we wanted in our car plus more and at the right price. More

Awesome Patrick got a great deal and it was a great 1st experience Leasing is the way for me in this day and age I hope I can convince others of my new found love got a great deal and it was a great 1st experience Leasing is the way for me in this day and age I hope I can convince others of my new found love More

Service appointment I was greeted by my service advisor John Niemann told him I was there for oil change was told it would probably be an hour I said fine and was headed I was greeted by my service advisor John Niemann told him I was there for oil change was told it would probably be an hour I said fine and was headed for customer lounge about 20 minutes latter John informed me that their was a recall on tires and front cowel that a set of tires had been ordered and that they were replacing cowel that goes across bottom of wind shield per Hyundi was informed that I would get a call to have tires installed I appreciate the upfront and straight forward approach and not being told I need a whole bunch of things done only what's needed Frank Zaccari More

Go Hyundai and go Michael Johnston I bought my first Hyundai, an Excel, in 1985 and have been driving Hyundai cars one after another ever since. In addition to the Excel, there were two I bought my first Hyundai, an Excel, in 1985 and have been driving Hyundai cars one after another ever since. In addition to the Excel, there were two Accents and a Tucson before the most recent addition of a Genesis, which I bought from Michael Johnston at Patrick Hyundai of Palatine. In the beginning, the Excel’s affordability was very attractive to a young and rapidly growing family. It became a fixture of my family as soon as I realized that Hyundai cars are also quite dependable. Now that my family has grown up and I can even spend a little more for a name plate, but a conversation with Mike changed my mind. It was the most pleasant car buying experience I have ever had! I must admit that the price was also good. More

Excellent pricing and people We had excellent buying experience with Michael and Jose. I negotiated price with internet sales agent and they honored the best price i found on true We had excellent buying experience with Michael and Jose. I negotiated price with internet sales agent and they honored the best price i found on truecar.com. More

Review of Dan Rose I was interested in a 2015 Hyundai Sonata. My husband passed away lasat year and my son-in-law came with me. Dan Rose was my salesman. I had the best I was interested in a 2015 Hyundai Sonata. My husband passed away lasat year and my son-in-law came with me. Dan Rose was my salesman. I had the best experience ever when buying a car. The first time I came I told him I wanted to test drive the car but was not ready to buy that day. He never pushed me to buy an ddidn't "bug me"on the phone. I came back about days later ready to buy. He found the car I wanted and made the whole process very simple and exactly what I was hoping for.He explained everything in detai and answered all of my many questions, some of the same questions many times. He made what for me was a difficult situation very helpful. He was very courteous. I have since called him several times with questions and he always responded and was very helpful. I am sure I will have more questions and it is good to know he is available to help me. I would definitely recommend him to someone looking to purchase a car. More

Oil Change My second oil change since purchasing my certified pre-owned 2011 Sonata from Patrick Hyundai was easy-peasy. Unlike other dealership's service adviso My second oil change since purchasing my certified pre-owned 2011 Sonata from Patrick Hyundai was easy-peasy. Unlike other dealership's service advisors, Pat didn't try to sell me stuff I didn't need or want. Thanks for a wonderful experience! More

Great! Quick, prompt greeting. Clear description of service being done. Took several coupons and added one i didn't know about. Nice staff. Friendly and Quick, prompt greeting. Clear description of service being done. Took several coupons and added one i didn't know about. Nice staff. Friendly and helpful. More

Great Salesman!!! This was my first experience buying a car, I had been to many dealers and felt pressured to buy just so the sales person could make a sale. When I w This was my first experience buying a car, I had been to many dealers and felt pressured to buy just so the sales person could make a sale. When I walked into Patrick Hyundai of Palatine, I was greeting by a sales person Dan Rose. He was excellent. He made the purchasing experience pleasant and was not pushy. Dan allowed me to really take my time to decide how I wanted to move forward. He listened and picked up quickly what I was looking for and never try to push me into something I didn't need. It took me 4 days to really decide the direction I wanted to take and Dan was very patient, didn't blow up my cell phone or try to make excuses while I was there why I should just close already. The atmosphere was also felt friendly and excepting. I would recommend Patrick Hyundai of Palatine to anyone who is looking to buy a car and would strongly recommend working with Dan Rose if you want to be treated with respect and like a person, not just another money ticket. More