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Hyundai of Palatine
Palatine, IL
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Excellent Service Department I take my Hyundai Sante Fe to Patrick Hyundai in Palatine because they provide excellent customer service. I can schedule online or by phone. I never I take my Hyundai Sante Fe to Patrick Hyundai in Palatine because they provide excellent customer service. I can schedule online or by phone. I never have to wait when I make an appointment. After my 60K service call, I called today because my tire pressure light went on. They told me to stop by and they would check it out. Right away they found a nail in the tire and took it in to fix immediately. The service team is very courteous and the facility is clean and comfortable. I highly recommend Patrick Hyundai for your service needs. More
Excellent customer service! From the entrance it was excellent. You know how buying a car can feel: you feel treated like a pawn in a game, like it's a game of pricing, special f From the entrance it was excellent. You know how buying a car can feel: you feel treated like a pawn in a game, like it's a game of pricing, special features sold to you, pushy sales people, etc. Not here. The sales guy, Randy, treated us like regular people, not like potential victims. It was no games. Just friendly and honest. He tried to understand our real needs and budget and we knew what we wanted and the price was just right. No bargaining or nonsense. Even when we received the sales pitch for service plan and extended guarantee, Mark WSS understanding, not pushing and willing to work With us, because we wanted to protect our investment. We tend to take care of cars and keep them for a long time and these are that type of car. Great experience! More
Fabulous...Start to Finish The service was fast, the people were friendly and courteous and the facility was clean with comfortable waiting area. I highly recommend Patrick Hyun The service was fast, the people were friendly and courteous and the facility was clean with comfortable waiting area. I highly recommend Patrick Hyundai of Palatine for vehicle's service needs. More
Genesis 5.0 Awesome! I had been reviewing the Genesis for quite some time, the 2015 is a great step forward from the previous model. I came into the dealership, knew what I had been reviewing the Genesis for quite some time, the 2015 is a great step forward from the previous model. I came into the dealership, knew what I wanted and they were great every step of the way. Galo Montero was an excellent salesmen and provided great customer service. The dealership was very clean and open and everyone is polite and friendly. Great Place. More
I love my new Elantra I'm very satisfied with my Hyundai purchase. I had a great assistance, very professional and friendly. I received answers to all my questions and left I'm very satisfied with my Hyundai purchase. I had a great assistance, very professional and friendly. I received answers to all my questions and left the dealership with the car I exactly needed. Great job! More
Hassle-free As painless as a car-buying experience can be. Didn't feel they were playing price games. Listened to what I was looking for and didn't try to overs As painless as a car-buying experience can be. Didn't feel they were playing price games. Listened to what I was looking for and didn't try to oversell. More
A Very Positive Car Buying Experience I love my new Hyundai Sonata. The purchasing experience was very nurturing (not something people would usually say about a car buying experience). I I love my new Hyundai Sonata. The purchasing experience was very nurturing (not something people would usually say about a car buying experience). I felt very comfortable in the purchasing situation. Mario was very helpful and has left the door open for me if I need any more help with the bells and whistles on the car. Jose was also so helpful and knowledgeable. I love my car and the warm brown color. I hope to continue using Patrick Hyundai for service and further instructions on using the car 's features. More
Great experience This is my 2nd car i've purcahsed from patrick hyundai. I've had great experiences both times. I usually do all my negotiating online then just go t This is my 2nd car i've purcahsed from patrick hyundai. I've had great experiences both times. I usually do all my negotiating online then just go to store and pick car up. More
2016 Tucson Limited - Such a great car! 2016 Tucson Limited - WOW! What a nice ride. I was a little apprehensive about moving from my 2007 Lexus ES350 sedan to this small SUV - but transit 2016 Tucson Limited - WOW! What a nice ride. I was a little apprehensive about moving from my 2007 Lexus ES350 sedan to this small SUV - but transition has been easy. The Tucson Limited interior is well appointed, luxurious, and comfortable. The car with the 1.6 Turbo is responsive and quick. Patrick Hyundai personnel were professional and helpful. I engaged True Car research before my appointment and Patrick sales manager worked quickly to provide pricing to meet my needs and to give me an equitable trade value for my 2007 Lexus. I am excited about my 2016 Tucson - this car has everything, especially all the latest safety features, I am sure this car will serve me well in the years ahead and that I will enjoy working with Patrick Hyundai and their state of the art service department. More