Hyundai of Palatine

Great experience I came in with my mind set on what I wanted and they delivered more than I expected. Had a great experience and would recommend to all. I came in with my mind set on what I wanted and they delivered more than I expected. Had a great experience and would recommend to all. More

No Stress My wife and I were care shopping for some time. We were approached with high pressure sales tactics and questionable fast talk at some dealerships and My wife and I were care shopping for some time. We were approached with high pressure sales tactics and questionable fast talk at some dealerships and at others we were treated with no enthusiasm what so ever. We walked into the Patrick Hyundai dealership, were greeted with a smile by the sales associate Dan. We told him what we were looking for, he allowed us to ask questions and look around. He listened to what we needed and wanted. My wife and I felt comfortable. We found a model we were interested in Dan said that they had a demo model, we took a test drive. Dan was very informative. My wife and I decided on a model we were happy with. They didn't have it at the Patrick dealership, but Dan found it at another dealership. It had all the accessories we wanted and no more. Two days later my wife and I picked up our new Tucson. The transaction was one of the smoothest I have ever been through. Thank you Patrick Hyundai and Thank you Dan S. More

best ever our salesman Mario was patient and didn't use the "salesman" pitch. He was the best sales person we've ever worked with. I would and have already re our salesman Mario was patient and didn't use the "salesman" pitch. He was the best sales person we've ever worked with. I would and have already refer him. More

Excellent Service Department I take my Hyundai Sante Fe to Patrick Hyundai in Palatine because they provide excellent customer service. I can schedule online or by phone. I never I take my Hyundai Sante Fe to Patrick Hyundai in Palatine because they provide excellent customer service. I can schedule online or by phone. I never have to wait when I make an appointment. After my 60K service call, I called today because my tire pressure light went on. They told me to stop by and they would check it out. Right away they found a nail in the tire and took it in to fix immediately. The service team is very courteous and the facility is clean and comfortable. I highly recommend Patrick Hyundai for your service needs. More

Excellent customer service! From the entrance it was excellent. You know how buying a car can feel: you feel treated like a pawn in a game, like it's a game of pricing, special f From the entrance it was excellent. You know how buying a car can feel: you feel treated like a pawn in a game, like it's a game of pricing, special features sold to you, pushy sales people, etc. Not here. The sales guy, Randy, treated us like regular people, not like potential victims. It was no games. Just friendly and honest. He tried to understand our real needs and budget and we knew what we wanted and the price was just right. No bargaining or nonsense. Even when we received the sales pitch for service plan and extended guarantee, Mark WSS understanding, not pushing and willing to work With us, because we wanted to protect our investment. We tend to take care of cars and keep them for a long time and these are that type of car. Great experience! More

Fabulous...Start to Finish The service was fast, the people were friendly and courteous and the facility was clean with comfortable waiting area. I highly recommend Patrick Hyun The service was fast, the people were friendly and courteous and the facility was clean with comfortable waiting area. I highly recommend Patrick Hyundai of Palatine for vehicle's service needs. More

Genesis 5.0 Awesome! I had been reviewing the Genesis for quite some time, the 2015 is a great step forward from the previous model. I came into the dealership, knew what I had been reviewing the Genesis for quite some time, the 2015 is a great step forward from the previous model. I came into the dealership, knew what I wanted and they were great every step of the way. Galo Montero was an excellent salesmen and provided great customer service. The dealership was very clean and open and everyone is polite and friendly. Great Place. More

I love my new Elantra I'm very satisfied with my Hyundai purchase. I had a great assistance, very professional and friendly. I received answers to all my questions and left I'm very satisfied with my Hyundai purchase. I had a great assistance, very professional and friendly. I received answers to all my questions and left the dealership with the car I exactly needed. Great job! More

Hassle-free As painless as a car-buying experience can be. Didn't feel they were playing price games. Listened to what I was looking for and didn't try to overs As painless as a car-buying experience can be. Didn't feel they were playing price games. Listened to what I was looking for and didn't try to oversell. More

experience I wish I would of come back at another time so I could have a one on one with ONE salesperson. I do have some regrets. I wish I would of come back at another time so I could have a one on one with ONE salesperson. I do have some regrets. More