Hyundai of Palatine
Palatine, IL
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I can't say enough good things about my car shopping experience at Hyundai of Palatine. Chet was amazing to work with; he was extremely personable and transparent, which I greatly appreciated. Lambert h experience at Hyundai of Palatine. Chet was amazing to work with; he was extremely personable and transparent, which I greatly appreciated. Lambert helped me get my monthly payments down to a number that I was more comfortable with. And Joe helped educate me on the benefits of warranties and gap insurance. The staff at Hyundai of Palatine took a much more open and educational approach to selling cars, which was extremely refreshing. They weren't pushy and didn't make me feel pressured to make a decision like other car dealerships typically do. I was also very impressed that all the staff took the time to really focus on me and my needs. As a woman, car buying can be a rough process because salesmen don't always take women seriously or they severely underestimate a woman's intelligence and capability to make such an important, complicated purchase. This was not the case at Hyundai of Palatine. The staff all made me feel comfortable and took my needs and concerns seriously. Overall, this was the best car buying experience I've ever had and I would highly recommend Hyundai of Palatine to anyone who is car shopping. More
Negotiating to buy or lease a new car is usually not a pleasant experience for me. This time working with Hyundai of Palatine resulted in a positive and pleasant experience. My sales person, Angel, was t pleasant experience for me. This time working with Hyundai of Palatine resulted in a positive and pleasant experience. My sales person, Angel, was terrific and easy to work with. Angel greater me with a big smile and his energetic personality put me at ease. He was very determined and ambitious to obtain a deal; I wanted to lease a new Santa Fe Limited. I had a few months left on my Genesis G70 which had a greater blue book value then the residual value at the end of my lease. Angel, worked very hard with the GM, Dave, to get my business. They gave me much more than the Blue Book and really compromised with me to get the money payment to a very good and fair monthly payment. Also, at the end, Angel throughly went over all the technical details of how everything works. I would definitely recommend this dealership and definitely ask for Angel to help you buy or lease a new car. Janet S More
They will cheat you of your money if you are not careful. They will add on a protection package they say is non-negotiable and not reflected in the online pricing. This will lead to you going in with one pri They will add on a protection package they say is non-negotiable and not reflected in the online pricing. This will lead to you going in with one price in mind and end up paying $3000 more. Don’t get anything from these cheats. More
This was the best car buying experience we have ever had. Chet Nichols is a smart, knowledgeable and very helpful product specialist. He was patient and worked smoothly to help us get the exact car we wanted Chet Nichols is a smart, knowledgeable and very helpful product specialist. He was patient and worked smoothly to help us get the exact car we wanted. Tony was the General Manager helped to work the pricing so we got a great deal. Michal did the financing and he helped us get a great rate. He was very patient explaining the financing options. More
Buying a car from this dealership was surprisingly a pleasant experience. My wife and I worked with Chet and he was fantastic to work with. We went in knowing exactly which car we wanted, and Chet got u pleasant experience. My wife and I worked with Chet and he was fantastic to work with. We went in knowing exactly which car we wanted, and Chet got us our exact car and didn’t upsell us a different model. We had to wait for the car to come in, but Dan, the manager, let us have first dibs on the car as soon as it arrived. Chet was a great guy to work with and he never felt like a salesman - he’s not pushy, he makes the process quick and easy, and he’s fun to chat to. Overall, I would recommend this dealership, and definitely Chet. More
I bought a pre-owned car from these guys a few days ago. I have to say Chet and Dan were very patient during the process, listened to my concerns, and sought creative ways to put me in that car. The end r I have to say Chet and Dan were very patient during the process, listened to my concerns, and sought creative ways to put me in that car. The end result was a smooth transaction which was satisfying to all parties involved. I would recommend those guys to anyone interested in a new or used car! More
I drove 45 mes from my home, I found false info about car. 1. In your site showing Lesus ES 350 luxury, however it was base model when I reached there. 2. In cars.com milage showing 12k miles. However car. 1. In your site showing Lesus ES 350 luxury, however it was base model when I reached there. 2. In cars.com milage showing 12k miles. However it was almost 19k miles on it. 3. Manager was not able to lower the price. More
If you’re coming here to buy a car, I highly suggest you ask for Rachal. She was very informative and patient with me. She made my husband and I feel very comfortable and her personality ROCKS. I sometimes ask for Rachal. She was very informative and patient with me. She made my husband and I feel very comfortable and her personality ROCKS. I sometimes dread searching for vehicles because the salesman are usually PUSHY but Rachal was the complete opposite. She was honest and listened to our needs. She went above and beyond to make sure she provided the highest level of customer service. Thanks Rachal you are the best! More