Hyundai of Palatine

Great Experience Normally buying a car can be quite stressful. Our salesman was patient and not pushy as my husband and I were trying to decide on which car to buy. Normally buying a car can be quite stressful. Our salesman was patient and not pushy as my husband and I were trying to decide on which car to buy. It was an overall excellent experience. We bought our Santa Fe at Patrick, now our Elantra and our son also bought his Elantra there too. Thanks Patrick for the great dealership. More

Oil Change.....No problem. I had my Genesis in for an oil change on the 19th. Was in and out in 50 minutes. Was pleased with the way John Niemann took care of me. I had my Genesis in for an oil change on the 19th. Was in and out in 50 minutes. Was pleased with the way John Niemann took care of me. More

Oil change and mileage maintenance I had an 8:00 appointment. My car was taken in at 7:50. All aspects of the service appointment were explained to me before it was done. My car was I had an 8:00 appointment. My car was taken in at 7:50. All aspects of the service appointment were explained to me before it was done. My car was washed and waiting for me in less time than initially anticipated. Great dealership to work with. More

Comfortable Experience I had no problems buying a new Hyundai Veloster at Patrick Hyundai. Dan S. (salesperson) spent plenty of time with me the first day that I arrived. I had no problems buying a new Hyundai Veloster at Patrick Hyundai. Dan S. (salesperson) spent plenty of time with me the first day that I arrived. I didn't know exactly what I wanted, however knew I wanted something that was a small compact. Dan walked with me and discussed all my options. I enjoyed the relationship and never felt forced to buy a car. The next day I came back I bought a car. I would definitely recommend someone else to shop Patrick Hyundai in Palatine. More

Vehicle Recall Received a letter about a recall, something to do with a computer module. scheduled an appointment on line, easy to do. Arrived at the dealer 15 min Received a letter about a recall, something to do with a computer module. scheduled an appointment on line, easy to do. Arrived at the dealer 15 minutes early, was checked in and was directed to the customer lounge. The car was ready within in 30 minutes and I was on my way. No hassles, no one trying to sell me something I didn't need. That was good. More

Great I was going there for an oil change and decided I didn't have the car I wanted so I thought I'd see if I could work a deal I can afford I was going there for an oil change and decided I didn't have the car I wanted so I thought I'd see if I could work a deal I can afford More

Excellent and friendly staff!! A great dealership, have never felt this way about a dealership before. Would definitely recommend to others. Staff were friendly and did nor pressur A great dealership, have never felt this way about a dealership before. Would definitely recommend to others. Staff were friendly and did nor pressure us or get nasty with us like other dealerships can. More

Great Service Jim in the service department was great to work with. I took my 2011 Sonata in for its maintenance/oil change, and that's exactly what I received. It' Jim in the service department was great to work with. I took my 2011 Sonata in for its maintenance/oil change, and that's exactly what I received. It's always a pleasure to not be bombarded with additional service recommendations that my car doesn't really need. More

Great experience Randy was extremely friendly, helpful, respectful and honest. He did a great job communicating with me and was able to get everything set up before we Randy was extremely friendly, helpful, respectful and honest. He did a great job communicating with me and was able to get everything set up before we came to get the car, so we could get in and out quickly. I had a great experience! More

Exceptional Dealership and Great Vehicle This is the 3rd vehicle we have purchased from Patrick Hyundai: a 2007 Veracruz, 2014 Santa Fe Sport and a 2015 Sonata Ltd. They are an exceptional de This is the 3rd vehicle we have purchased from Patrick Hyundai: a 2007 Veracruz, 2014 Santa Fe Sport and a 2015 Sonata Ltd. They are an exceptional dealership that treats you well and are willing to work with you on achieving a great price for your new vehicle and your trade-in. All of the staff that we worked with have been very helpful, pleasant and willing to take care of your needs. They make the car buying experience fun and exciting and they are willing to go above and beyond to find you the car of your dreams. I cannot say enough about this dealership and I would highly recommend our salesperson, Dave Polcik and his managers Scott June & Chris as the best people to deal with in purchasing your new car. Their service department also gets an A1+ in providing any routine service maintenance. All in all Patrick Hyundai exceeds my expectations every time. More