Hyundai of Palatine

Everything is ok if your car new and perfect condition..... but Dear Team! Let me say our appreciation for all people who worked with me 03/18. Well coordinated work each department allowed us to spend time easi Dear Team! Let me say our appreciation for all people who worked with me 03/18. Well coordinated work each department allowed us to spend time easily and pleasantly. Sales Consultant- Sarge Sakinovic- Dear Sarge! Thank you for your high professional and payed attention to all details. Your answers have helped us with final choose. General Manager- Rich Sughero- Dear Rich! It was so unexpectedly for us meeted with you personally. We are thank you for deal and our discount for our car. Finance Manager- Nick Hubbs- Dear Nick! Thank you for your clarifications and payed attention for financial details. We appreciated the preparation of the documents and thank you for the good rait. Dear Sirs! I would like that you know not all was perfect after deal. I have found through several days that my car pulled on the left side. And it is does not matter what speed. Definitely the car changes the line and had worked signal"changes line". It was not savety and i have visited dealership Grossinger Hyundai immediately. It was 03/29. The employee of Grossinger Hyundai have checked car and come back to me after 15 min. Unfortunately the problem had not fixed and i am came back next day. The next day i have spent 4 hours at the Grossinger Hyundai. I coud not drive the car because it was not savety and the car have pulled the left. I have had discus with many people at the dealership. And they told me that it is not problem and do not have any objection. I tried to explain and some people have drived with me for testing. And only after 4 hours the team agreed have leaved my car in dealership. We discussed that the team will call to engineer at the Hyundai Motors and will received any explain regarding my question. Next Friday i have received phone call from GH and the team told me that my car is ready to picked up. I am not technical specialist and do not understand in the car. For me as a client very important correct Technics condition of vehicle. Unfortunately i do not know what was done or not and is manager had a discuss with plant. Now my car do not pull left. Kindly pay attention if your client told about problem with the car and do not ignore this. Especially if it concern news cars. Regards. More

Terry I didn't like so many sales people approaching me. They told me paper work would be 45 mins and it was actually 1 and a half hours. I didn't like so many sales people approaching me. They told me paper work would be 45 mins and it was actually 1 and a half hours. More

Great Service I had Carlos as a salesman, Carlos was very nice and easy to talk to. Most times when I walk into a car dealership, it is a very uneasy feeling. With I had Carlos as a salesman, Carlos was very nice and easy to talk to. Most times when I walk into a car dealership, it is a very uneasy feeling. With Carlos there was no uneasy feeling I got. I highly recommend Grossinger Palatine, and Carlos. Thank You More

Good Car Buying Experience Our salesperson was very helpful, professional, informative and made the car buying experience pleasant. Everyone else that we worked with at the dea Our salesperson was very helpful, professional, informative and made the car buying experience pleasant. Everyone else that we worked with at the dealership was informative too and helped make the experience easy. More

2017 Hyundai Elantra purchase review I had great service at the palatine Hyundai dealership. They helped me find the right car for myself. They demonstrated all the features the car had t I had great service at the palatine Hyundai dealership. They helped me find the right car for myself. They demonstrated all the features the car had to offer. I was very pleased that they went out of their way to look for the specific car I wanted from the color of the exterior to the color of the interior. My standards where met. Everyone was very nice and helpful More

Will not return to this location I am still waiting on Rich to return my call. I don't even know how much the car that I have cost. I wasn't told until after I got the car that the pr I am still waiting on Rich to return my call. I don't even know how much the car that I have cost. I wasn't told until after I got the car that the price that was on the website wasn't the price of my car because I was leasing it. I called and spoke to the general manager and he tild Rich to call me, which Rich did and let me a message. I called Rich back the next day and the next day, and the next day and still nothing. More

Best experience EVER! I just bought a new Genesis G80 and was amazed by the quality of the car and the knowledge and professionalism of the salesperson (named Tanner). He I just bought a new Genesis G80 and was amazed by the quality of the car and the knowledge and professionalism of the salesperson (named Tanner). He knew the car inside and out and what was a surprise, was the amount of PRIDE he took in sharing the information with me. You could tell he really was passionate about the car. Such a nice thing to see! Thanks Grossinger. More

Best car buying experience ever! Not only was the buying experience exceptional but the training by Tanner was unmatched. The training was the exceptional service that put this exp Not only was the buying experience exceptional but the training by Tanner was unmatched. The training was the exceptional service that put this experience at the top of my experiences buying a car. Thank you Grossinger! More

Great Dealership We had the pleasure to have Steve Kim as a sales consultant. After trying another dealership that was terrible, we were so happy to have someone so p We had the pleasure to have Steve Kim as a sales consultant. After trying another dealership that was terrible, we were so happy to have someone so professional and great as Steve. He made the car buying process truley enjoyable. More

Elantra from Gossinger review It was a pleasant experience working with sales, my sales person was Sarge at Grossinger Hyundai, their sales manager was pleasant also, Peter in serv It was a pleasant experience working with sales, my sales person was Sarge at Grossinger Hyundai, their sales manager was pleasant also, Peter in service was great and accomadating, More