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Hyundai of Palatine

Palatine, IL

3.6
462 Reviews

221 E. Lake Cook Road

Palatine, IL

60074

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Showing 462 reviews

April 03, 2025

I needed a fuel injector service based on miles. I wish they would have let me know up front so I could have had both done together instead of making 3 trips More

by carjomarjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at service desk
April 03, 2025

Hyundai of palatine is a nice dealership . The people are nice and they do good work there . More

by martymaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
March 20, 2025

Polite, professional, communicated every step of all the maintenance. Also washed and cleaned my car when they were finished More

by johnbono21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not available
March 12, 2025

Very prompt and helpful. Updates performed quickly and everything working appropriately. Thanks to the helpful service manager More

by myarmhurts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 06, 2025

The customer waiting area could stand to be a bit more comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer co More

by AMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Dennis
March 04, 2025

Service department is excellent. Attentive to detail. Delivers service as promised. Answers questions honestly. Never need to return due to work being incomplete or not done properly More

by ldusing55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
February 25, 2025

Steve and Sam on the service team are experienced and excel at quality customer service. I always have a great experience under their care. More

by S T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
February 22, 2025

They make you jump through multiple hoops to not help you even after multiple confirmations from mechanic that the issue exists. No follow up and I have to constantly check in physically at the dealerships b More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana
February 10, 2025

Bought the car there and it's serviced there, recalls, upgrades and always on time with the work! More

by rogerrexroade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
February 05, 2025

I have used Hyundai of Palatine for the past two years for my factory maintenance. They are very professional, thorough, and courteous. More

by Kelly.rokosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
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