Hyundai of Palatine

Polite, professional, communicated every step of all the maintenance. Also washed and cleaned my car when they were finished maintenance. Also washed and cleaned my car when they were finished More

Very prompt and helpful. Updates performed quickly and everything working appropriately. Thanks to the helpful service manager Updates performed quickly and everything working appropriately. Thanks to the helpful service manager More

The customer waiting area could stand to be a bit more comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer co comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer coffee and water, but I told drink coffee. Perhaps tea or some soft drinks? More

Service department is excellent. Attentive to detail. Delivers service as promised. Answers questions honestly. Never need to return due to work being incomplete or not done properly Attentive to detail. Delivers service as promised. Answers questions honestly. Never need to return due to work being incomplete or not done properly. More

Steve and Sam on the service team are experienced and excel at quality customer service. I always have a great experience under their care. excel at quality customer service. I always have a great experience under their care. More

They make you jump through multiple hoops to not help you even after multiple confirmations from mechanic that the issue exists. No follow up and I have to constantly check in physically at the dealerships b even after multiple confirmations from mechanic that the issue exists. No follow up and I have to constantly check in physically at the dealerships because they will not call you back. 2 months after initial confirmation of issue and they are still making me jump through hoops to avoid repair. More

Bought the car there and it's serviced there, recalls, upgrades and always on time with the work! upgrades and always on time with the work! More

I have used Hyundai of Palatine for the past two years for my factory maintenance. They are very professional, thorough, and courteous. for my factory maintenance. They are very professional, thorough, and courteous. More

I have been a customer of this dealer for 2 years and my experience has been great, the scheduling system for appointments is easy and they are always in time to receive my car. Staff is kind and respectful experience has been great, the scheduling system for appointments is easy and they are always in time to receive my car. Staff is kind and respectful and they communicate in a timely manner with any suggestions about services that could improve the long run of my car. More