
Hyundai of Palatine
Palatine, IL
Filter Reviews by Keyword
By Type
Showing 462 reviews
I needed a fuel injector service based on miles. I wish they would have let me know up front so I could have had both done together instead of making 3 trips I wish they would have let me know up front so I could have had both done together instead of making 3 trips More
Very prompt and helpful. Updates performed quickly and everything working appropriately. Thanks to the helpful service manager Updates performed quickly and everything working appropriately. Thanks to the helpful service manager More
The customer waiting area could stand to be a bit more comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer co comfortable and less noisy. During my most recent visit, I was privy to a salesperson and a potential customer disputing over a sale. They offer coffee and water, but I told drink coffee. Perhaps tea or some soft drinks? More
Service department is excellent. Attentive to detail. Delivers service as promised. Answers questions honestly. Never need to return due to work being incomplete or not done properly Attentive to detail. Delivers service as promised. Answers questions honestly. Never need to return due to work being incomplete or not done properly. More
They make you jump through multiple hoops to not help you even after multiple confirmations from mechanic that the issue exists. No follow up and I have to constantly check in physically at the dealerships b even after multiple confirmations from mechanic that the issue exists. No follow up and I have to constantly check in physically at the dealerships because they will not call you back. 2 months after initial confirmation of issue and they are still making me jump through hoops to avoid repair. More