Hyundai of Orange Park

Bought a new 2019 Hyundai Elantra Not only did I get a pretty good deal with my 2019 Hyundai Elantra but the best part is that, they were very helpful and nice. Not only did I get a pretty good deal with my 2019 Hyundai Elantra but the best part is that, they were very helpful and nice. More

Horrible customer service My daughter went in on 12/13 to cancel her service agreement because her car got totaled in an accident in Sept. it is now 2/4 and we still have not r My daughter went in on 12/13 to cancel her service agreement because her car got totaled in an accident in Sept. it is now 2/4 and we still have not received the refund check for the difference. I have called and can’t ever seem to get a finance person on the phone. I leave messages they don’t call me back. I have left two messages for GM.no response back. I stopped in spoke to someone in finance and he was helpful for a little while then no response back. You can guarantee they will never earn my business again. More

Overcharged and car still not repaired Was told new part on car was causing problem, $900 to replace. Repair authorized however car was not fixed. Now they say it's the fuel pump, another $ Was told new part on car was causing problem, $900 to replace. Repair authorized however car was not fixed. Now they say it's the fuel pump, another $600, yet not sure if that will fixed the problem. We are paying for them to guess, no resolution. When asked for our original new part back, was told they don't have it anymore. Car is a lemon! Out of $900, car stiill not fixed, yet car payment is due! Poor customer service. More

Great Quick Experience! This is my second purchase from this location, their team has is together. I loved my first one and was devastated when someone rear-ended me and tota This is my second purchase from this location, their team has is together. I loved my first one and was devastated when someone rear-ended me and totaled it (we were not hurt, thank goodness!) Josiah was awesome and very knowledgeable!! He listened to what we wanted and followed our lead. He found me a car that was better than the one that had been totaled, did I mention that I LOVED that car !!!! I looked at 2 cars and was in and out in about an hour. I am extremely excited to be in a Genesis, I get to stay with the people that have taken care of me and my vehicle for the last 4 years. From the maintananice depart to the sales floor its a great crew. More

Oil change of Genesis Great service and great people. Was told up to 2 hours for the service to be done but was amazed at the quick turnaround of about one hour. Would rec Great service and great people. Was told up to 2 hours for the service to be done but was amazed at the quick turnaround of about one hour. Would recommend them to anyone. More

Warranttee repair Usually I have no problems with service but today my daughter took in her Tucson to have it checked for one of the door sensors not working. I had don Usually I have no problems with service but today my daughter took in her Tucson to have it checked for one of the door sensors not working. I had done an appointment for her so it was scheduled but after 56 minutes of the vehicle being there it still was not looked at by a mechanic. My daughter had another appointment (there was a three hr window)which after not getting any info on the vehicle spoke to the service rep which at that time informed her the vehicle still was not looked at. So now another appointment has to be made which for most of us is an inconvenience especially with a 45 minute one way trip to the dealer needing to be spent. More

Awful They treat people like they are just another pay check. . . . . . . . . . . . . . . There is only one person friendly that works at this location. Aft They treat people like they are just another pay check. . . . . . . . . . . . . . . There is only one person friendly that works at this location. After we bought the car 99% of them aren't so friendly any more. More

another good service experience I had another good service experience thanks to Megan J. and the whole service dept. team there at Hyundai of Orange Park, thank you! Keep up the goo I had another good service experience thanks to Megan J. and the whole service dept. team there at Hyundai of Orange Park, thank you! Keep up the good work! Hope you all have a Merry Christmas & Happy New Year! 🎄🎉 More

Very good. My visit was very good.I have dealt with several employees, but I am not sure of the names. All have been knowledgeable and helpful. My visit was very good.I have dealt with several employees, but I am not sure of the names. All have been knowledgeable and helpful. More

Satisfied First Time Customer Nice guys to do business with. I got the exact car I wanted for a very good price with little haggling. They misquoted for a newer year car, but did r Nice guys to do business with. I got the exact car I wanted for a very good price with little haggling. They misquoted for a newer year car, but did right to rectify their error. They retrieved the vehicle from a different dealership in a timely manner. No high pressure sales tactics. I'm satisfied with my purchase experience and I love my new car. More