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Hyundai of Orange Park
Jacksonville, FL
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Awesome Customer Service Hattie Bramiltt is very professional and knowledgeable. She provides awesome customer service in the service department every time I come in for the Hattie Bramiltt is very professional and knowledgeable. She provides awesome customer service in the service department every time I come in for the past 9 years More
Amazing car I traded in my 2015 sonata and get a 2019 Santa Fe. I really love the features and run very good. My sales guy Mr. Bobby was very nice and really wo I traded in my 2015 sonata and get a 2019 Santa Fe. I really love the features and run very good. My sales guy Mr. Bobby was very nice and really worked me hard to get the great deal. I definitely recommend with Mr.Bobby this orange park Hyundai More
Garrett was my sales person but he is not one of the sales personnel listed. He was extremely friendly, professional and instilled trust. Would delay recommen was my sales person but he is not one of the sales personnel listed. He was extremely friendly, professional and instilled trust. Would delay recommend Hyundai of orange park, especially due to him. Great experience. More
Service dept The fast friendly service team is the best. Hattie checked me in and made the whole process smooth and stress free. Will definitely be back The fast friendly service team is the best. Hattie checked me in and made the whole process smooth and stress free. Will definitely be back More
Windows tinted My windows had to be retinted at the dealership, due to the last service tech not doing the tinting correctly. The problem was take care of by John in My windows had to be retinted at the dealership, due to the last service tech not doing the tinting correctly. The problem was take care of by John in the service department. More
BEST CAR BUYING EXPERIENCE EVER ! The men at this dealer ship (Ron &the other Ron) were both diligent and adamant on getting me into the car I wanted and needed. The process was very f The men at this dealer ship (Ron &the other Ron) were both diligent and adamant on getting me into the car I wanted and needed. The process was very fast very informative and very genuine. I really appreciate the time and dedication they put into me being able to leave with the perfect car. I’m so appreciative! More
Bought a new 2019 Hyundai Elantra Not only did I get a pretty good deal with my 2019 Hyundai Elantra but the best part is that, they were very helpful and nice. Not only did I get a pretty good deal with my 2019 Hyundai Elantra but the best part is that, they were very helpful and nice. More
Horrible customer service My daughter went in on 12/13 to cancel her service agreement because her car got totaled in an accident in Sept. it is now 2/4 and we still have not r My daughter went in on 12/13 to cancel her service agreement because her car got totaled in an accident in Sept. it is now 2/4 and we still have not received the refund check for the difference. I have called and can’t ever seem to get a finance person on the phone. I leave messages they don’t call me back. I have left two messages for GM.no response back. I stopped in spoke to someone in finance and he was helpful for a little while then no response back. You can guarantee they will never earn my business again. More
Overcharged and car still not repaired Was told new part on car was causing problem, $900 to replace. Repair authorized however car was not fixed. Now they say it's the fuel pump, another $ Was told new part on car was causing problem, $900 to replace. Repair authorized however car was not fixed. Now they say it's the fuel pump, another $600, yet not sure if that will fixed the problem. We are paying for them to guess, no resolution. When asked for our original new part back, was told they don't have it anymore. Car is a lemon! Out of $900, car stiill not fixed, yet car payment is due! Poor customer service. More
Great Quick Experience! This is my second purchase from this location, their team has is together. I loved my first one and was devastated when someone rear-ended me and tota This is my second purchase from this location, their team has is together. I loved my first one and was devastated when someone rear-ended me and totaled it (we were not hurt, thank goodness!) Josiah was awesome and very knowledgeable!! He listened to what we wanted and followed our lead. He found me a car that was better than the one that had been totaled, did I mention that I LOVED that car !!!! I looked at 2 cars and was in and out in about an hour. I am extremely excited to be in a Genesis, I get to stay with the people that have taken care of me and my vehicle for the last 4 years. From the maintananice depart to the sales floor its a great crew. More