Hyundai of Orange Park

Great service Ive been going to this place since I purchased my Hyundai Sonata They always welcome me and service my car in a timely manner . Great team Ive been going to this place since I purchased my Hyundai Sonata They always welcome me and service my car in a timely manner . Great team More

inexperienced sales staff and managers I am a Hyundai family, 5 Hyundai's. 2017 Tuscon Limited, 2018 Elantra Limited, 2018 Sonata Limited 2.0T, 2018 Tuscon Limited, and a 2019 Santa Fe Ulti I am a Hyundai family, 5 Hyundai's. 2017 Tuscon Limited, 2018 Elantra Limited, 2018 Sonata Limited 2.0T, 2018 Tuscon Limited, and a 2019 Santa Fe Ultimate 2.0T. I went in to test drive a Palisade and was interested in obtaining a Limited trim and trade the 2018 Elantra. So I am not new to car buying and usually upgrading within 1 to 2 years. I could not believe the experience I received this time around. First they wanted to charge $4500 over MSRP and and give 12K for the trade. I had a guaranteed KBB $13,300 trade done from their own website and advised I could get $14,500 if I sold the Elantra to Carvana which by the way they came today to buy (strongly suggest if you're considering to trade for a new vehicle purchase see what Carvana will buy it for. Ive sold two cars already to Carvana and have been very happy with their flawless process and offer). Not only did OP Hyundai want to charge me $4500 above MSRP but they wanted to keep my 1K in rebates if I opted to finance thru Hyundai Financing at the 1.9% rate. The manager told me it was either or which I knew and confirmed with another dealer it was total Bull Sh. So managers at Orange Park Hyundai; Not only have they lost a loyal customer sale but I am getting my Palisade at MSRP (since supply vs demand has slim to none dealers selling them below MSRP) I am also financing at the 1.9% Hyundai financing AND getting my loyalty rebate and military rebate totaling 1K. Not only that but I with an inventory search I found the vehicle in the trim and color I wanted with an additional savings of NO Dealer Fees ($899.00) and No processing fee saving me close to an additional 1K. So thank you Hyundai of Orange Park FL for your greed and because of it; you've saved me close to $9098.00 on the purchase of my new Palisade. More

Service Department I called for an appointment on a recall for my engine. Rudy was so helpful and patient with all my questions. He went beyond to make it a very pleasan I called for an appointment on a recall for my engine. Rudy was so helpful and patient with all my questions. He went beyond to make it a very pleasant experience. More

Beware of the Hustle I bought a used corvette, low miles, had been “inspected “ by the dealer. I have had the car 5 days... the air filter housing clips are broken off... I bought a used corvette, low miles, had been “inspected “ by the dealer. I have had the car 5 days... the air filter housing clips are broken off... guess they missed that during the “inspection”. So now I’m shelling out $300 plus for new air filter assembly, Air filters were filthy. Cabin filter was filthy. Guess they missed that on their “inspection”. Basically I think if something isn’t broken in two pieces it passes inspection except for wait a second the air cleaner assembly literally had parts broken in 2 pieces. Finance manager is a hustler, seemed like a straight up guy.... Wasn’t a high pressure deal, I even walked out a few times... should have listened to my gut that this car maybe this will be the extent of hidden items. I can only hope Update now also a radiator support cradle was broken ( yes in two pieces and missed on vehicle inspection and or I feel intentionally hidden from photos provided by sales team and mechanics $1600 repair. The vehicle sits so low to the ground I had to rely on the photos to determine certain conditions underneath the vehicle... Complaint sent to better business bureau Buyer Beware More

Servie Advisor Rudy was an excellent Service Advisor. Asset to the Service Department. He took care of me right away and explained what they were doing to my vehic Rudy was an excellent Service Advisor. Asset to the Service Department. He took care of me right away and explained what they were doing to my vehicle. He is a keeper. More

Service Megan is such an asset to your dealership. She has a way that makes you want to come back. Nice job who ever hired her. Megan is such an asset to your dealership. She has a way that makes you want to come back. Nice job who ever hired her. More

Took excellent care of service needs Went in for a battery problem and it was replaced under warranty. I had an appointment next week for the 30000 mile service and they completed it tod Went in for a battery problem and it was replaced under warranty. I had an appointment next week for the 30000 mile service and they completed it today while I waited, saved me another trip.. Very courteous and friendly.. More

Awesome greetings Megan was understanding, when I arrived late and took care of me immediately. To top it off my car was serviced quickly. Loved her enthusiasm and infe Megan was understanding, when I arrived late and took care of me immediately. To top it off my car was serviced quickly. Loved her enthusiasm and infectious smiles. More

Ripoff They charged me $66 to replace a brake light. The labor charge was $39 for what took all of 3 minutes to do. I had the other brake light replaced at T They charged me $66 to replace a brake light. The labor charge was $39 for what took all of 3 minutes to do. I had the other brake light replaced at Tire Kingdom and was not even charged for the bulb let alone the labor. I went to the dealership because they were close by and I needed the bulb replaced. I will not be using them for any “repairs” ever again. Make sure they tell you the cost before approving work. More

Great Service Came for an oil change and new wipers. They suggested I replace my air and cabin filters and I did. Was there about an hour. They washed and vacuumed Came for an oil change and new wipers. They suggested I replace my air and cabin filters and I did. Was there about an hour. They washed and vacuumed my car. Everyone was nice and friendly. More