Hyundai of Orange Park
Jacksonville, FL
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Chris Lee was our salesman and he worked very patiently, respectfully and diligently to find us a Santa Fe that was perfect for us. He was a pleasure to work with.and l would seek him out when I'm ready to respectfully and diligently to find us a Santa Fe that was perfect for us. He was a pleasure to work with.and l would seek him out when I'm ready to buy another car. 👍 More
I had a very productive visit today! The recall on ads system was checked, oil change done & back left side window would not go Up & down & was fixed! Megan took care of me & made it a very pleasant exper system was checked, oil change done & back left side window would not go Up & down & was fixed! Megan took care of me & made it a very pleasant experience! More
My salesman was Chris Lee he was very knowledgeable of all the cars and their bells and whistles. Most of all he didn’t pressure me or made me feel like I had to buy today. His skills and customer service all the cars and their bells and whistles. Most of all he didn’t pressure me or made me feel like I had to buy today. His skills and customer service were out of this world and I’ll use him everytime. Highly recommend. More
Great service and people are very concerned for your satisfaction! Bought my car here and very happy with it. Have had it serviced a number of times and very satisfied! satisfaction! Bought my car here and very happy with it. Have had it serviced a number of times and very satisfied! More
A personal experience every time service reps are always very nice and professional! They make sure your time and money is not wasted..great job very nice and professional! They make sure your time and money is not wasted..great job More
Great customer service after the sale. The service department is fast and very helpful. The waiting area is nice as well. Coffee, arcade game, massage chair! department is fast and very helpful. The waiting area is nice as well. Coffee, arcade game, massage chair! More
Megan was great. Very thorough and gracious. Gave good advice and printed information on how best maintain warranty service. Thanks soap much for help. You advice and printed information on how best maintain warranty service. Thanks soap much for help. You More
I Went In To Finance A Vehicle. My Sales Rep Richard Started Off Very Helpful (But That’s How They All Fo When Trying To Close A Deal). Explained I Was Pregnant And Looking For Something Bigger Than The Started Off Very Helpful (But That’s How They All Fo When Trying To Close A Deal). Explained I Was Pregnant And Looking For Something Bigger Than The Last Vehicle I Financed Through Them. He Found A Nice Small SUV. Went Signed All Paperwork. Had The Vehicle For Almost 2 Weeks When I Received A Phone Call From Their Finance Rep Yvette Who Advised The Bank Was Told By My Employer I Was On Leave. I Tried To Explain I Have FMLA For My Pregnancy And That I’m Technically Still Working As I Have A Paycheck Stub Which Was Provided Not Once But Twice. Yvette Thought This Was Funny And Even Chuckled While On The Phone With Me. When I Went To Take Vehicle Back I Explained I Need Information On Who She Spoke With To File A Lawsuit For Discrimination She Laughed Again And Stated She Couldn’t Give Me Anything And That I Would Get A Letter. Richard Advised He Would Be Working With His GM To Get The Deal Settled Still Haven’t Heard Anything Back. No Courtesy Call No Nothing. I Had To Get A Letter For Cancellation Of Insurance Since Richard Never Called Me Back And Seemed Like Deal Was Not Going To Happen. When I Get There Richard Couldn’t Even Stop To Say Anything. This Is The Worst Experience With A Dealer I Have Ever Had From The Sales Rep To The Finance Department. They Showed How They Really Treat Their Customers And I Will Never Recommend Them To Anyone Again. More