Hyundai of North Charleston
North Charleston, SC
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This is our second Hyundai Sonata. We have always been This is our second Hyundai Sonata. We have always been treated fairly and with respect from the entire Hendrick team. Service is outstanding and wh This is our second Hyundai Sonata. We have always been treated fairly and with respect from the entire Hendrick team. Service is outstanding and what we've come to expect. The new 2012 Sonata is a beautifully crafted automobile for its price point that I highly recommend. Our Salesman, Jessie Jennings was professional, the experience was superb, probably the best we've encountered at any car dealership. Questions answered and walk through on the delivery with care to answer all questions, and with a sense of humor. More
The sales staff was a pleasure to do business with and answered all my questions. I would recommend this dealership for a fair price and a good trade in value. I looked at several other vehicles that were answered all my questions. I would recommend this dealership for a fair price and a good trade in value. I looked at several other vehicles that were in direct competition with the Hyundai Elantra but none of them came close. I have had the new car for a few weeks now and taken one trip out of town and have completely enjoyed my new car especially the great fuel milage and all the high end features the car offers. More
We traveled to SC for the purpose of car shopping with our son, who is serving with the US Navy in Charleston. Hendrick Hyundai North was our first stop early on Saturday morning. We were greeted by Jesse our son, who is serving with the US Navy in Charleston. Hendrick Hyundai North was our first stop early on Saturday morning. We were greeted by Jesse Jennings. He was very friendly, honest and straight forward with us. Since this was our first stop, my son wanted to look around some more before making a decision. Jesse was very understanding of this and did all he could to "sell" the Hyundai without being overly pushy and "in our face". Throughout the day, we visited MANY dealerships and each time we spoke with a salesman and then pulled away from the dealership, we commented that the salesman had not even come close to being as nice as Jesse. When the decision was made to purchase the first car we had test drove that morning, we returned to Hendrick Hyundai and were immediately greeted. Jesse was completing another sale at the time so he introduced us to Bernie Boettcher, who finalized the deal and completed the paperwork. Bernie was also great, friendly and we shared a lot of laughs as we signed the papers. Bernie has been great to follow up with our son after the sale and make him feel at home in the Charleston area. He has gone above and beyond to not only "sell a car" but to make sure that all the details have been taken care of and that things were going good with my son. Because we were from out of state, the paperwork was a confusing mess but Gene Burkett and the business office staff worked with our state and got all the details worked out for us. If we didn't have many paperwork issues from our home state, we would definitely buy another car from this dealership and from Jesse and Bernie. I HIGHLY recommend Hendrick Hyundai North and Jesse and Bernie. More
I quoted my car with at least 8 different dealers in 4 states before finally settling on Hendricks Hyundai (despite the fact I had an offer of $1,000 less from another dealer. This was partly because of p states before finally settling on Hendricks Hyundai (despite the fact I had an offer of $1,000 less from another dealer. This was partly because of proximity and convenience (Hendricks Hyundai is located about 12 minutes away from my place); but the major reason was their professionalism and excellent customer service. They made it known they wanted my business without being pushy or overly agressive. And the experience when I finally went to close on the deal was fantastic. Sandy was great in answering all my questions and showing me the in's and out's of my new car. Sal was superior salesman. He finally convinced me to go with Hendricks after a 10 min conversation with him on his way home (without even trying). Chris was very responsive and answered my questions promptly. Overall a very pleasant experience! More
Wonderful experience!! Very pleased they even kept my little boy entertained. "How You Do in". Bernie was extremely helpful and made us feel safe and secure with our families decision.. little boy entertained. "How You Do in". Bernie was extremely helpful and made us feel safe and secure with our families decision.. More
Rocoo, and everyone i had contact with during the purchasing of my new car, was a pleasure to deal with. Purchasing a car can sometimes be a tiring, stressful process, but this time it was actually f purchasing of my new car, was a pleasure to deal with. Purchasing a car can sometimes be a tiring, stressful process, but this time it was actually fun and exciting. More
Having searched the internet for over three months, I found the perfect used car at Hendrick Hyundai North Charleston. More importantly, I found Felicia and Rocco, who made my quest a reality. They wor found the perfect used car at Hendrick Hyundai North Charleston. More importantly, I found Felicia and Rocco, who made my quest a reality. They worked tirelessly on behalf of Hendrick and myself. Agreeing on the purchase Friday evening, we closed it the following Thursday. Driving from Miami, FL (nearly 600 miles)might seem out of the way, but not in this case. Not only did I get what I wanted, they made me feel good in the process. Arriving around 2:15 p.m., the car (2004 Mustang Cobra) was parked prominently in front of the dealership. My wife and I were greeted warmly by Rocco. Paperwork was complete and waiting for signatures. Soon after I met Felicia, what a lovely person. Subsequently we met Jerry and later Tommy. The financial aspects were second to none. The weather had changed from nice to cold and rainy, Rocco's special hot cup of coffee made it even more inviting. The next day we began our drive back to Florida. As the hours and miles past, my wife and I mused over the treatment we received at Hendrick Hyundai. The commitment to customer service by every Hendrick representative was unlike any we've ever experienced. Mind you, I had just purchased a used car. My impression is that regardless of that which a customer might purchase, they are all treated the same. While I have no plans to buy another car any time soon, were that to change, I'd make that drive again. Oh, yes, the car, it was so very worth the effort. Dr. William Budd, Ph.D. More
I was notified of the car I was looking for via the net. Car was held for me for a couple of days till I could get to the dealership frm Conway. The Car was in front of the used car entrance and I was m Car was held for me for a couple of days till I could get to the dealership frm Conway. The Car was in front of the used car entrance and I was met promptly by Troy. Normal business was conducted in a professional and friendly manner. He knows his stuff. When I was ready to leave,he was unavailable as his manager sent him out n a demo for another customer. His associate pitched right in and showed my wife and I how to operate certain things. Troy did get back in time to finish up. All in all, I was very pleased with The sales staff and the dealership. Compared to what I see in Myrtle Beach/Conway It's a class operation. The closing part of the operation took too long due to negotiation on extended warranty pricing. Wish they'd given me the final offer first as it would have saved some time, but that's part of the negotiation process. On the plus side, they got me better financing than my credit union. More
Bernie was very pleasant to work with. He allowed me to come and look at cars with no pressure to buy. When I did buy, he negotiated a fair price for my new Sonata and a good trade in value for my old car come and look at cars with no pressure to buy. When I did buy, he negotiated a fair price for my new Sonata and a good trade in value for my old car. He not only dropped off my new car in Atlanta but came and picked my old car for free. Very pleasant to work with. Also follows up regularly. More