Hyundai of North Charleston

I wanted to test drive a Genesis after receiving a phone call from Jessica. Shawn Couch came outside as I was looking at some different models and introduced himself. I told him I had read some good reviews call from Jessica. Shawn Couch came outside as I was looking at some different models and introduced himself. I told him I had read some good reviews regarding Hyundai vehicles and was impressed with the looks of the Genesis. He took me around to the different models and explained the difference in equipment packages. I liked the 'Merlot" color so he went inside and got a dealer tag so we could go for a test ride. Mr Couch explained all the features while he and then I were driving. He demonstrated some very appreciative features such as the backup camera and proximity alarm as well as the car's very small turning radius. He knew that in our initial conversation that I was a retired Federal Law Enforcement Officer just as he, and knew that I would be much more appreciative of certain handling characteristics than the average driver. Mr Couch was very meticulous explaining all the facets of purchasing this car, from the finance application to the trade-in appraisal and the various warranty protection packages that were available. He answered all my questions knowledgeably and went in depth when necesaary with his answers to my questions. And, he made sure that I understood his explaination. At he closing of the deal Mr Couch sat in the Genesis for quite some time setting up my iPhone to the car's BlueTooth system, training me on how to make and receive phone calls and training me on the settings and operation of the Navigation system and the XM radio features and operation until I was comfortable with the operation of each individual system. This is perhaps the finest experience I have ever encountered at any car dealership; I have been purchasing new and used vehicles for 50 years and Hendrick Hyundai's Mr Shawn Couch is "That Salesman" one expects to meet at every dealership but usually experiences just a few times in their lifetime. I would recommend Hendrick Hyundai over any dealership in the lowcountry and Mr Shawn Couch ahead of any car salesman, new or used . More

Bernie is an excellent salesman and a great person! He was forthright and informative with the details of purchasing/ leasing a new vehicle. I have purchased several vehicles in the past and this was by f was forthright and informative with the details of purchasing/ leasing a new vehicle. I have purchased several vehicles in the past and this was by far the best experience I have ever had with a dealership. I highly recommend Bernie at Hendricks Hyundai North for any new or used car sales or leases. More

Shawn was very helpful. He made the whole experience very easy & relaxed. We would.recommend him to anyone in the market for a Hyundai. We love our new car. easy & relaxed. We would.recommend him to anyone in the market for a Hyundai. We love our new car. More

Bernie's customer service was excellent. He was not a pushy sales person and he explained the whole purchasing process. He was very polite and friendly. He made my car buying experience excellent. Tro pushy sales person and he explained the whole purchasing process. He was very polite and friendly. He made my car buying experience excellent. Troy explained all my financial details. More

Had very good experience and got just the right car for me and would truely send someone their way to buy a new car. Keep up the good work. me and would truely send someone their way to buy a new car. Keep up the good work. More

My Hyundai buying experience was awesome. It is such a joy to to be able to buy a car without the hassle (almost all of my previous experiences). I just have this to say, if you're looking for a new car f joy to to be able to buy a car without the hassle (almost all of my previous experiences). I just have this to say, if you're looking for a new car for an unbeatable price and the long forgotten quality "excellent customer service". Go to Hendrick Hyundai North. More

I had a great experience with the dealership and Shawn. He was very knowledgable about my Sonata, not to mention friendly, kind, and courteous. I would recommend him to anyone interested in purchasing a ne He was very knowledgable about my Sonata, not to mention friendly, kind, and courteous. I would recommend him to anyone interested in purchasing a new vehicle. More

This is my 2nd time buying a new car from Bernie and Hendrick Hyundai North. Both experience's have been perfect and enjoyable. Bernie is professional, trustworth, and friendly. He answered all of my q Hendrick Hyundai North. Both experience's have been perfect and enjoyable. Bernie is professional, trustworth, and friendly. He answered all of my questions, explained how everything works, and payed close attention to my needs and wants. I will never by another car from anyone or anywhere besides Bernie and Hendrick Hyundai North. More

I went to Hendrick Hyundai looking for a car that had good fuel economy and till had character, and as soon as i entered this location Bernie was there to greet me. After telling Bernie what we were inte good fuel economy and till had character, and as soon as i entered this location Bernie was there to greet me. After telling Bernie what we were interested in he gave us some ideas spanning the Hyundai Accent, The Sonata, and the Elantra. He showed us all the features on them with patience and knowledge. He let us take all three cars for a test drive so we can test the options and eventually we got the Sonata! Best purchase ever, it's super fun and it has a great fuel economy and retains all the cool features inside the car that most models have. Bernie executed his job with professionalism, experience, and a sense of humor that made the trip to Hyundai truly worth it. More

Very good experience. Did not take all of my time to strike a deal. Decision maker on premise. Sales person was not pushy and was informative. Finance person was courtious and offered different warra strike a deal. Decision maker on premise. Sales person was not pushy and was informative. Finance person was courtious and offered different warranty options. More