Hyundai of North Charleston

We are from out of town and were involved in an incident that caused us to blow a tire. They were fantastic; got in as emergent and even had someone drop us at a nearby restaurant as we had not eaten all da that caused us to blow a tire. They were fantastic; got in as emergent and even had someone drop us at a nearby restaurant as we had not eaten all day. Special shout out to Thomas, Tonya Lee, and Ashley More

I left my car to be fixed there and I've been on foot for two months, they say they don't have a car available to borrow and they also never give me an answer when I'm going to get my car two months, they say they don't have a car available to borrow and they also never give me an answer when I'm going to get my car More

Made appointment for oil change and tire rotation. It still took three hours to get the work done....ridiculous. No update from service rep during the whole process...no explanation for the delay un It still took three hours to get the work done....ridiculous. No update from service rep during the whole process...no explanation for the delay until I went up to ask and Marvin's response was it shouldn't be much longer. I have always received great customer service here. I won't make the drive here again More

Ashley McGhee is the best. She went above and beyond for me. Thanks so much🥰🥰💯 She went above and beyond for me. Thanks so much🥰🥰💯 More

Employees do not care about customer or how badly they make the dealership look. You can call every 5 minutes for the entire day and have no one answer. Leave a voicemail? No response. My car was dropped make the dealership look. You can call every 5 minutes for the entire day and have no one answer. Leave a voicemail? No response. My car was dropped off for a simple service which turned into waiting for parts on order (for something that should be bench stock)… and it was never ordered. Was told “car will be ready tomorrow” 3 times. No loaner vehicle was available and they had my car 17 days. More

They sell broke cars for high prices after only a few months your car will break do boy buy a car from here months your car will break do boy buy a car from here More

I had tried for months to purchase a Kia electric car on line to be shipped to me. Time after time, I got no support from any of the dealers I had contacted including two times cars being sold from under m line to be shipped to me. Time after time, I got no support from any of the dealers I had contacted including two times cars being sold from under me while I was in the process of sending in money for the purchase. It was all turned around when a vehicle at North Charleston caught my eye. Not only was the salesperson, Thomas Conlon, incredibly helpful and supportive in the purchase but the dealership itself helped to expedite the purchase with no snags. I am very grateful for their help. More

No one at this dealership ever follows up or does their job. I had it there for almost 2 weeks and got absolutely nothing at all done. Then they were supposed to have ordered parts which never happened. No job. I had it there for almost 2 weeks and got absolutely nothing at all done. Then they were supposed to have ordered parts which never happened. Now it’s a month and a half later and no one knows anything at all about my car. Just horrible service!! Phone calls all go to voicemails that are never returned. More

I was called by a representative Barbra and told that I need to replace my starter and battery after having my car towed in for engine stalling due to the Major engine recall going on with hyundia vehicles need to replace my starter and battery after having my car towed in for engine stalling due to the Major engine recall going on with hyundia vehicles. I was called and told that I needed to replace my starter and battery for a total of over $800. And that they couldn't perform the update until this was done !! Barbra told me numerous times that nothing could Be done until it least purchased a battery due to the car not starting. When I pushed back on the starter I was told then the update could Be made with just the battery . I decide to come to the dealership where I was informed that NO diagnostics had been performed, no testing had been done, and that they were going to look at it now. What?!?! And charge my battery and then update the software and check the starter !?!? Afer 2 hours they charged the battery ( although barbara was trying to get me to buy a new one) and the head service manager shares that it was just my battery! Barbara was ready to take my full payment for the starter! what a crook!! STAY AWAY From this dealership no apologies were extended and no care for customer service. This place is a Joke and they don't have integrity or value honesty. More