
Hyundai of North Charleston
North Charleston, SC
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This was my first visit to this dealership and I was welcomed by many. The guest that were brought in for the extra savings event were most helpful. We were there to speak with Shawn Couch as recommen welcomed by many. The guest that were brought in for the extra savings event were most helpful. We were there to speak with Shawn Couch as recommended and I have to say, he was very knowledgeable about the cars and gave us a very good presentation. I feel that the overall pricing that I saw was a good deal for the package that you get. I test drove a Santa Fe and it was such a smooth ride. My overall experience was great and I would recommend to family and friends. More
Today is Monday 6/17/2013. I drive by Hendrick Hyundai North over the weekend and noticed a very nice 2011 Ram 1500 in the parking lot. My wife and I pulled in and the price on the LARGE green tag hanging North over the weekend and noticed a very nice 2011 Ram 1500 in the parking lot. My wife and I pulled in and the price on the LARGE green tag hanging in the window read WAS $18,xxx/ NOW $17,xxx. The vehicle infomation hanging in the window read that the truck had the 5.7 HEMI. I was very interested seeing how it only had 6,000 miles on it. My wife returned today to discuss making a deal and everything seemed great. Until I arrived, I pop the hood and it is only a 4.7 v8, I think to myself "ok! not a huge deal for the price". Then we go inside after a test drive etc. and are going to see what the results for the credit check and what the fiancing options were. No problem with credit things look great then he slides the price breakdown in front me it reads: Sales Price:$24,9xx I turn and point to the LARGE green tag and he states "that is for a 09 Honda Accord" For the record it was written extremely small on the back of the tag. This is a prime example of FALSE ADVERTISMENT. This is known as the Bait and Swith trick. SHOPPERS BEWARE of this store!!!! More
The overall experience was very well. Learned more about the model that I was researching from the employee than from the internet. The employee that helped me was more informative than trying to sell me a the model that I was researching from the employee than from the internet. The employee that helped me was more informative than trying to sell me a car. He was also very friendly. Learned more about the model that I was looking at and was able to see a comparison of that model to others that I was also considering. Overall I was very impressed. More
Our experience at Hendrick Hyundai of North was very good. Our salesman, Shawn Couch, was very professional and courteous. I have had negative experiences in the past at other car dealerships, and was good. Our salesman, Shawn Couch, was very professional and courteous. I have had negative experiences in the past at other car dealerships, and was very pleased with the way this dealership conducted business. All of the staff we met were just as pleasant as Shawn was. I had already decided which car I was interested in and Shawn gave me a fair honest no haggle deal. I would definitely recommend Shawn Couch and Hendrick Hyundai North to anyone looking for a car. More
Second vehicle I have purchased from Bernie Boettcher and the process was flawless. He knows the vehicles, works well with the customer and ensures a smooth sale from start to finish. His ability to facili the process was flawless. He knows the vehicles, works well with the customer and ensures a smooth sale from start to finish. His ability to facilitate a sale is far above the standard and I will most definitely see him again when I am ready to purchase another vehicle. I can not speak highly enough about my buying experience with Bernie as my contact in the dealership! More
Our experience was was very nice. Our greeting was very friendly and at no time were we treated with any pressure. Shawn was very patient, answered all of our questions and was very informative. The whole friendly and at no time were we treated with any pressure. Shawn was very patient, answered all of our questions and was very informative. The whole experience from beginning to end was smooth and everyone was most helpful and pleasant including the general manager and the financial guy! More
I have been working with Jesse for over 7 months. I have returned to the dealer several times with questions and options. Jesse was always patient with me and did his best to answer my questions. He never returned to the dealer several times with questions and options. Jesse was always patient with me and did his best to answer my questions. He never gave me the hard sell but showed me he was concerned about his customer and not the sale. In the long run this made it for me. A competor just down the street gave me the hard sell and ultamatum to buy that day. I walked out and they lost a sale. Jesse was attentive to my wife's questions and answered her directly. Often the sales people will only talk to the male of a couple and not address the woman. Jesse made a beliver of my wife Barbara. She told me that she understood why I liked working with Jesse. After the purchase, Jesse spent over an hour showing all the features of our new car. He answered all questions, helped us pair our cell phones and got us started with the online features. He made sure we ciold remotely start the car. This young man is a great asset to the dealership. We have already used Facebook to recommend Jesse to all of our friends. THANK YOU JESSE More
Upon entering the dealership we were met by Shawn Couch, who opened the door for us. Asked us how we were and if there was something he could help us with. My husband and I have been to other dealerships who opened the door for us. Asked us how we were and if there was something he could help us with. My husband and I have been to other dealerships where the salesmen sit outside by the front door waiting like piranhas looking for a victim. We did not have this type of greeting when entering this dealership. Our experience was thorough and pleasant, we got the price we were looking for on our trade-in and even the price was lower on the vehicle we wanted. Shawn gave us a tour of the facility, introducing us to other "key" employees, which would be helpful if we brought our vehicle back for servicing. Overall, I'm very impressed with the quality and professionalism of Shawn and his staff and would recommend this dealership to anyone who is looking for a Hyundai. Thanks Shawn for making a car buying experience pleasant. More
This was my second car bought from Hendrick Hyundai North. My first experience with this dealership was spectacular, however, Jesse went way above and beyond expectations. Extremely professional, very North. My first experience with this dealership was spectacular, however, Jesse went way above and beyond expectations. Extremely professional, very knowledgeable, and the level of customer service was unparalleled. I had such a great experience with buying this car, that I brought my fiance back the next day to buy a second one! I give this 5 stars and would recommend Jesse and this dealership any day of the week! More