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Hyundai of North Charleston
North Charleston, SC
746 Reviews
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Showing 746 reviews
January 28, 2016
Trading a 2016 Elantra Value Edition I called Dawn Malone to set up an appointment to meet with her and Brant Wyman for Saturday to talk about getting out of my new 2016 Elantra "Value Ed I called Dawn Malone to set up an appointment to meet with her and Brant Wyman for Saturday to talk about getting out of my new 2016 Elantra "Value Edition" that we really didn't like and had brought it to service twice and told the problems we were "standard" for this car. We showed up and asked for Dawn and was told she was off that day. I asked to speak to Mr. Wyman and he was very gracious to us and turned us over to Neilson (salesman). Dawn had forgot to even mention to Brant that we were coming. Brant and Neilson were above and beyond the best customer service we could ever have asked for. We are now very happy in our new Sonata that we wish our first salesman would have told us about. We may have lost a few thousand dollars but it was worth it now that we have a car we like. Thank you Brant and Nealson. I look forward to working with Craig Rogers in service, too. We have bought 4 cars from this dealership in 5 years and Craig has always been there for me in service. Joscelyn is always very helpful too with our appointments. Thank you. Sincerely, Greg and Nina Slusher More
by NINA.SLUSHER
Verified CustomerEmployees Worked With
Craig Rogers, Dawn Malone, Jerry Page, Brant Wyman, Joscelyn Sanchez, Nealson Kretly
January 27, 2016
Scott Koontz all the way! I purchased a used BMW from this dealership from Scott Koontz. Months later I realized there was an issue with my car that was there all along, but I I purchased a used BMW from this dealership from Scott Koontz. Months later I realized there was an issue with my car that was there all along, but I didn't notice it. In a world of "Customer No-Service", Scott Koontz went above and beyond to ensure the issue was taken care of, and even provided me a car during the service time. I am very impressed with the way he advocates for his clients. Nice job Hendrick! Customer satisfaction ?? More
by Allison
Employees Worked With
Additionally, they gave me any rebates they had available for being a teacher. This saved me $500 on my warranty package!, Scott Koontz
January 09, 2016
Impressed. I never ever considered buying a Hyundai. My daughter was persistent for me to stop and look, so we did. I was pleasantly surprised by the quality of I never ever considered buying a Hyundai. My daughter was persistent for me to stop and look, so we did. I was pleasantly surprised by the quality of the vehicles I looked at, the number of features, styling and most importantly the safety rating, length of warranty and professional and friendly staff in all areas of the business - sales, finance, service and customer relations. I bought a 2015 Sonata Hybrid Limited and love, love, love it! I tell everyone about my car and my car buying experience that's willing to listen. The North Charleston SC store truly is worth a stop for your next car buying opportunity. More
by PLMASCIS
Employees Worked With
Craig Rogers, Dawn Malone, Brant Wyman, Mike Nowakowski, Will Matthis
January 01, 2016
Satisfied I had an issue with the service department and Brant quickly responded to my issue and therefore provided me with great customer service and I am sati I had an issue with the service department and Brant quickly responded to my issue and therefore provided me with great customer service and I am satisfied. More
by casm200
Employees Worked With
Brant Wyman
December 25, 2015
Awesome It was a great car buying experience. The salesmen were helpful and knowledgeable. It was overall a pleasant experience and I would recommend Cody Her It was a great car buying experience. The salesmen were helpful and knowledgeable. It was overall a pleasant experience and I would recommend Cody Herritt to anyone looking for a new car! More
by SWATSNPR4
Employees Worked With
Brian Borkowski, Luke Coty, Cory Herritt
December 22, 2015
not happy at all My experience was OK until I later realized I had been working with a sales person who was either over zealous to sell a car or who just did not know My experience was OK until I later realized I had been working with a sales person who was either over zealous to sell a car or who just did not know his product. More
by LORENHAGEN
Employees Worked With
Ken Marion
December 17, 2015
Amazing people to work with! We had a great experience!!!! Luke was very professional and helpful. There's no doubt that we will do business with him and the dealership again. We had a great experience!!!! Luke was very professional and helpful. There's no doubt that we will do business with him and the dealership again. More
by STRAMBOW
Employees Worked With
Luke Coty
December 17, 2015
Best Car Buying experience I have ever had. I had a great experience with Hendrick Hyundai NORTH from the very first phone call to the delivery of the vehicle. I recommend them whole heartedly! I had a great experience with Hendrick Hyundai NORTH from the very first phone call to the delivery of the vehicle. I recommend them whole heartedly!! More
by CATHERINE.RIDGWAY
Employees Worked With
Jessica Kenyon, Mike Nowakowski, Brian Borkowski, Will Matthis
December 16, 2015
Less than 9 months in, transmission failure, much more. USED I do not recommend ANY car from this dealership, especially a used one. They will treat you kindly through a sale, but my experience so far has led me I do not recommend ANY car from this dealership, especially a used one. They will treat you kindly through a sale, but my experience so far has led me to believe that is all that mattered. I bought a used car from here that has given me problems from day TWO. The check engine light was one. I was assured that the car was getting only had cosmetic issues, and would be a great replacement for our last car. The valve cover gasket blew out and blew oil over my belts, thus the timing belt had issues as a result and I puttered into the garage. I was forced to pay money down as a ‘down payment’ to fix the newly financed car. After that, the wheel speed sensor and catalytic converter needed replacement. I was told not to worry about it, and instead to complain and “Shoot high up the latter until S#&@ trickled down to the right people”. Instead of actually taking responsibility for a terrible car they sold me, I was repeatedly given a shrug and “We’ll make sure you’re taken care of” from both the service team and the person who sold me the vehicle, Barry. Nine months in, the transmission has failed. The total cost to fix this car has been over the amount of its total value, and has been a fear to drive since I left the lot. They offered to pay off my vehicle, but ONLY if I finance a new vehicle, add on the original price of my car to a new one, and pay triple my original monthly payment! All I needed from this dealership was a working vehicle. I am very disappointed in the level of professionalism and ownership taken by the company to fix my issue, the false promises of help and no responses from higher management by both telephone and email, and a constant runaround when I was sold a defective vehicle. The level of empathy I received was, quoting the sales manager Brian Borkowski “We didn’t force you to buy this car.” I repeat again, I DO NOT recommend ANY car from this dealership, especially a used one. More
by Brent
Employees Worked With
Craig Rogers, Barry Childress, Madison Campbell, Brian Borkowski
December 10, 2015
Ken Marion Where do you begin when he offers such amazing customer service. He stays late, answers the same question over and over until you feel comfortable. He Where do you begin when he offers such amazing customer service. He stays late, answers the same question over and over until you feel comfortable. He is the only person I will purchase a car from. He has now sold me 4 cars and I will only use him. I have told him that if he ever leaves he better tell me where he is going. He has become part of my family and I can honestly say I trust him. That is a huge thing for me to say since I am single women buy a car. Most people don't trust car sales people at all, but I trust Ken Marion 100%!! More
by JENNIFERJKNIGHT
Employees Worked With
Ken Marion
