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Hyundai of North Charleston
North Charleston, SC
747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 747 reviews
April 30, 2024
This place had my car towed away and never contacted me. My car was apparently left in handicap parking spot by my tow person, he did what he was instructed to do by one of the workers to leave it in that My car was apparently left in handicap parking spot by my tow person, he did what he was instructed to do by one of the workers to leave it in that spot so he did as he was told. They lied to me about having my car looked at, I had called several times to this service number and spoke with 3 different people. I spoke with Vincent, I spoke with a Courtney who i gave my information to about car even description of my car (white Hyundai Sonata 4 door) I also spoke with a guy name ben about update on my car. ALL this conversation with each individual, they never mentioned that my car was not there, never told me my car was towed but told me that they would give me update on my service. Now they sent a guy Name Percy to cover up all this and tell me that there is nothing that they can do about my car being towed because he was told that it was in the wrong spot, meanwhile, he told e a week ago that my car was being looked at and he will get back with me, (2 weeks later) being told that the car that he THOUGHT WAS MY CAR (RED CAR) was the car he was replying about, I have text messages about me describing the color of car to be white never red. so while they were telling me that my Car was being looked at... IT WAS NEVER THERE, IT WAS ALREADY IMPOUNDED AND NOW THE COST HAS ACCUMALATED TO $700 WHICH iF I HAD KNOWN THAT MY CAR WAS IMPOUND I COULD HAVE GOTTEN IT OUT THE NEXT DAY. NOW THEY REFUSE TO PAY THIS FEE DUE TO THEIR MISTAKE. More
by chacummings
Employees Worked With
VINCENT
April 23, 2024
I had a fantastic experience with Zeke who helped me purchase my second vehicle from Hyundai of North Charleston. From the moment I walked into the dealership, he was attentive, knowledgeable, and went purchase my second vehicle from Hyundai of North Charleston. From the moment I walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure I got the perfect vehicle for my needs. Him and his team patiently answered all of my questions, explained the features, and even took the time to demonstrate how everything worked. Zekes professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my 2024 Hyundai Kona and a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience! And also the sales manager Abe was extremely helpful at breaking down my payments and getting me the perfect payment that I needed not only have I bought two vehicles through them but I have also worked through this company as well and there's not enough stars to give for the accuracy of how genuine and compassionate and helpful these guys are. I just wanted to give a big thank you to the team and especially Zeke ,Abe and also John Booth the owner y'all have been more than helpful and I greatly appreciate each one of you. ♥️♥️♥️ More
by tam4mal@
Employees Worked With
Zeke salesman , sales manager Abe, salesman will, John Booth, Rob Beebe, Brent Hosterman, Glenn Gadsden, Chris McConnell, Patrick Kronski, Marvin Holmes, Roland Wilson, Billy Greer, Cameron Cleary
April 18, 2024
Everyone at this dealership I have dealt with has been great. But one adviser I dealt with last time I was there was the best I have ever dealt with. His name is Percy White. He was extremely knowledg great. But one adviser I dealt with last time I was there was the best I have ever dealt with. His name is Percy White. He was extremely knowledgeable and was on top of everything that was being done to my car. I hope I get Percy every time I go in for service More
by schofieldgeoff
Employees Worked With
Percy White, Glenn Gadsden
April 05, 2024
I have been a loyal Hyundai customer since 2013. I used to LOVE this dealership and would have given them 5 stars. But since they were purchased and under new ownership they have gone way downhill I used to LOVE this dealership and would have given them 5 stars. But since they were purchased and under new ownership they have gone way downhill. Now every time I deal with them, it's an exercise in frustration and futility! They are NOT customer service oriented AT ALL. 1. They did not honor a warranty issue involving the fuel pump last fall, charged me over $2000 to repair that should have been covered. I would literally have to go to court to resolve this, even though I was under the months owned and mileage for it to be covered until their famous Power Train warranty. 2. Based on this, when it came time to buy a new Hyundai, I chose a different dealership. 3. The new Hyundai came with brand new roof racks. I was still planning to use this dealer for oil changes and service. But they are refusing to install the roof racks, simply because I didn't purchase them through their dealership. I'm done with this dealer. They have lost my business after 12 years of being a GREAT customer with zero issues, until last fall. Very disappointing. I will drive to other cities to have work done rather than deal with them any more. And this may end up being my last Hyundai Santa Fe. More
by Lcarrutherskincaid
Employees Worked With
Do not know the name of the manager.
April 03, 2024
Cool rides found here. Best car dealership in Charleston with good inventory, late models, and informed customer service with care. Knowledge is power and clean cars that c Best car dealership in Charleston with good inventory, late models, and informed customer service with care. Knowledge is power and clean cars that cruise. Hyundai has leverage and pivoting power to meet all your transportation needs. Zeke Harris is the man, the myth, the legend to make all your car dreams come true. More
by Jackieclarkedisc
Employees Worked With
Zeke Harris
