Hyundai of New Port Richey - Service Center

Extreme Dificulty connecting my Genesis connect sytem I couldn't connect my Genesis connect service with the help of a service person while on the phone. He said I would have to bring my car in to have i I couldn't connect my Genesis connect service with the help of a service person while on the phone. He said I would have to bring my car in to have it connected at the Hyundai service center. My car was brought there and finally they told me it needed a new part. My car was brought back to me and they would call me when the part arrived. It took awhile to be called and a little longer for them to pick up my car. My car was in the service center for another 5 days. I was in contact with the service manager and he kept telling me there was a problem connecting the service and they were emailing back and forth and another center. Then I was told it takes another 12-24 hours to see if it works. I can't believe with the technology of the car that I am told the service center is emailing back and forth and has to wait for them to answer. Juan was polite and apologetic on the phone but I didn't like the delay (twice) to get the problem fixed. More

Tim's Very Helpful Tim Hernandez was very helpful, courteous and made the process very easy. My vehicle needed service and he made sure everything was completed in a tim Tim Hernandez was very helpful, courteous and made the process very easy. My vehicle needed service and he made sure everything was completed in a timely manner. He also gave me a discount which made the experience that much better. More

Great place to buy a car or have it serviced. Fast and friendly service. Came in for 15k service and even with the factory recall (computer upgrade). I even had a 4 wheel alignment done, everythi Fast and friendly service. Came in for 15k service and even with the factory recall (computer upgrade). I even had a 4 wheel alignment done, everything went quite smoothly. More

Service review My visit to the service center on the 26th of August in the year 2 thousand and nineteen was quite a pleasureable experience. I would recommend. My visit to the service center on the 26th of August in the year 2 thousand and nineteen was quite a pleasureable experience. I would recommend. More

Thanks Shaun I’m a Fire Commissioner and a hospice chaplain with little time to waste. Shaun always does a great job taking care of our family in a professional, t I’m a Fire Commissioner and a hospice chaplain with little time to waste. Shaun always does a great job taking care of our family in a professional, timely, thorough, and expeditious manner. THANK YOU! More

Usual Great Service Shaun (ALWAYS) makes the service visit relaxing and professional. His communication is excellent by keeping you informed and when he gives you a compl Shaun (ALWAYS) makes the service visit relaxing and professional. His communication is excellent by keeping you informed and when he gives you a completion time, you can set your watch because that’s when your car will be ready. Shaun is just a great guy. Regards, Courtney More

Drunk lock fix Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to see Shaun, he is the best so far! More

Good excellent and nice The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and The place is nice and professionally laid out. Customer care is perfect and smiling service writer. It didn’t take long for them to do all repairs and service. Left with a done repairs and a clean car More

Great service! Wonderful service! Great experience!!! The service advisor Lily was nice and called me when my car was done! I recommend this dealership to anyone! Th Wonderful service! Great experience!!! The service advisor Lily was nice and called me when my car was done! I recommend this dealership to anyone! They are great!!!! More

Excellent service Mary B. is an excellent service rep and is always friendly and pleasant to deal with. I highly recommend this service department. Pricing is fair. Mary B. is an excellent service rep and is always friendly and pleasant to deal with. I highly recommend this service department. Pricing is fair. More