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Hyundai of New Port Richey - Service Center

New Port Richey, FL

4.0
2,346 Reviews

2,346 Reviews of Hyundai of New Port Richey - Service Center

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July 16, 2018

Service Quick service. Minimal wait time. Service advisor kept me updated on my vehicle progress. Nice waiting area. Clean bathrooms.. Also got a free car was More

by DEBBIE4714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Forsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2018

Great service Service rep was amazing, very polite and informative. Because of her service I would highly recommend getting your vehicle serviced at this dealership More

by JGARDEN8085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
July 16, 2018

Always happy with our service We never have issues with this dealership. They perform service quickly and efficiently, and don't pressure for upsells. Staff is friendly and knowl More

by TCardamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hutchison, Mary Boulahanis
July 16, 2018

Greeted like you meant something other than a number I live in St. Petersburg...I prefer going to Hyundai in New Port Richey...their customer service is over the top They take care of you in a timely ma More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Tucker
July 16, 2018

The best As usual the people and the service was top rate. Was sad to hear it wad my last freebi. You can't beat free. But it was still good service More

by davidaaaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.V. Nicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2018

Always doing the right thing! I noticed a bulge in my right front tire and drove straight to Hyundai off New Port Richey. Mary B. saw that I had tire hazard insurance, fit me in an More

by FLARay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
July 15, 2018

They never do what they say I have had my car serviced 3 times since I bought it. at the 2nd servicing I was told that they were going o rotate the tires, After I left I was was More

by HARRYDLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Parente
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2018 -

Hyundai of New Port Richey responded

Hello HARRYDLS, I’m on of the Sales Managers, I just read your review and understand your level of frustration. If that happened to me, I would be disappointed as well. The reason we send a survey to each service and sales customer is to imderify opportunities where we fall short and because we do care about our customers. I would like to see how we can make up for your experience, can you please reply with your first and last name, so I can give you a call Monday? You will have the option when you reply, to send that privately.

Jul 15, 2018 -

Hyundai of New Port Richey responded

Identify**

July 14, 2018

Very good You should have more service advisors like Roy Landis at New port Richey pre-owned car dealership. He was awesome. He understood the problem and took More

by asilipigni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Landis
July 13, 2018

awesome Mary. As usual was her awesome self, making sure the car is in tip top shape, while watching out for my finances as well. Love that gal More

by loisespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
July 13, 2018

airconditioning I came in without appointment and was attended to immediately. I was explained the procedure on beforehand. Time and costs were explained and I was as More

by anjasmulders3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lilly Cawley
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